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Scanlon Lexus of Fort Myers

Ft Myers, FL

4.6
609 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 609 reviews

March 14, 2024

When choosing a new car the only place that treats you like family and is there after the sale for years to come. More

by robertmarsh2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susann Nogales, Wagner Brenes, Robert Bush
Mar 15, 2024 -

Scanlon Lexus of Fort Myers responded

We are sad you are moving away from the area after forging relationships with our staff over the years. Thank you for the great review, we passed it along to Wagner and Bob your service advisor. We wish you the best of luck in your new adventures!

Mar 15, 2024 -

Scanlon Lexus of Fort Myers responded

We are sad you are moving away from the area after forging relationships with our staff over the years. Thank you for the great review, we passed it along to Wagner and Bob your service advisor. We wish you the best of luck in your new adventures!

February 04, 2024

Bought 2023 used Santa Cruz. Said they only had 1 key but would get second..They said they never said..Shalvi and management certainly don't stand behind their words...Put it in More

by Newbs286
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shalvi Uddin
Feb 13, 2024 -

Scanlon Lexus of Fort Myers responded

Hi Robert, there was a misunderstanding about the extra key, and we apologize for that. Each used car on the lot has a note for all associates to be able to tell how many keys come with the car, so we are 100% upfront about this since they are expensive. Shalvi was upfront about only having one key. We always try to get another key from the previous owner, and want every car we get on trade to have a second key when possible. The confusion was that we would buy one if the other key was not located. We do put owed items on a "WE OWE" so that things promised happen. We agree with having things in writing, it makes a clear understanding for clients and the dealership.

December 10, 2023

Both Caroline and Susan were absolutely fantasti. Cannot say enough about them. You you guys are the best. More

by dwhite0124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susann Nogales, Jeremiah Dickerson, Caroline Tursi, Jeremy Smith
Dec 11, 2023 -

Scanlon Lexus of Fort Myers responded

Thank you for calling out the people here who made your purchase the best! We passed this along to the team. Thank you for your business

December 06, 2023

This is the second used car I've ;purchased from Scanlon Lexus and worked with Shalvi Uddin for this purchase.and was very impressed with him. He made the process easy and treated us with respect. He was c More

by Pookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shalvi Uddin
December 01, 2023

Caroline and Susann were absolutely incredible! I have never had an experience like the one I have had over the last couple of days with the two of them! They were both very attentive, extremely ki More

by Christina Gammack-Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susann Nogales, Caroline Tursi
Dec 01, 2023 -

Scanlon Lexus of Fort Myers responded

Sending in the great review is a great way to say - Thank you! We appreciate the feedback, and let Caroline and Susann know they really did a great job. Enjoy your new vehicle.

November 15, 2023

Very easy process purchasing a vehicle. No hidden fees, everything upfront. Wagner made it a very enjoyable experience. Got the car cleaned and gassed up for us before we left. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wagner Brenes
Nov 30, 2023 -

Scanlon Lexus of Fort Myers responded

Thank you for the quick review, Dan! We will share this with Wagner. Thank you for your business.

November 11, 2023

Love my New car! Caroline was outstanding and took the time to find exactly what I wanted…. First time with a a woman salesperson she was awesome! I will definitely More

by Inggybingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
November 06, 2023

Professional employees. All my questions and concerns were politely answered. Everyone from start to finish was wonderful. This is my fourth purchase from this dealership st More

by battpapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
September 27, 2023

Caroline was very knowledgeable and informative! Amazing experience and I would recommend anyone to go see her if you are in the market for a new vehicle! More

by Rybak.david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
Sep 28, 2023 -

Scanlon Lexus of Fort Myers responded

Caroline is our top agent here on DealerRater. Thank you for letting us know she continues to deliver excellence!

September 27, 2023

Caroline was great and we really enjoyed working with her. She really went above and beyond to make sure the purchasing process went as quickly and smoothly as possible. She picked us up at the airport a More

by Gene G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Celozzi, Chris Maxwell, Omega Chambers, Caroline Tursi
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