Scanlon Lexus of Fort Myers

Scanlan Lexus service is always excellent. I have prompt service on my car. I always get a loaner car. One of the reasons I continue to buy Lexus automobiles is the excellent service. I highly recommend the service on my car. I always get a loaner car. One of the reasons I continue to buy Lexus automobiles is the excellent service. I highly recommend them More

Always a positive experience visiting this dealership. Service is excellent, smiling faces ,competent, speedy . THANKS DAN! I have never visited and had a negative experience Service is excellent, smiling faces ,competent, speedy . THANKS DAN! I have never visited and had a negative experience More

Tire pressure issue Got a chime and blinking light while right in neighborhood of Scanlon. Pulled in and the check in staff was immediately helpful. Filling air and che Got a chime and blinking light while right in neighborhood of Scanlon. Pulled in and the check in staff was immediately helpful. Filling air and checking pressure. They found a screw or bolt right square in middle of rt frt. Took me to Customer Serv. got me in, fixed it, washed car in about 1 hr. Thank you Great service More

Efficiency and friendliness. I am always pleased with the service Glen Conway gives me. I always leave knowing my problem has been solved. Everyone is so friendly and courteous. I am always pleased with the service Glen Conway gives me. I always leave knowing my problem has been solved. Everyone is so friendly and courteous. More

I have owned 3 lexus automobiles in the past 10 years and have purchased them and had them serviced at Scanlon.. Thave always provided excellent service after the sale!(especially Bob Bush) who has been my s have purchased them and had them serviced at Scanlon.. Thave always provided excellent service after the sale!(especially Bob Bush) who has been my service advisor for a while now. More

EXCEPTIONAL CUSTOMER CARE I TOOK MY VEHICLE IN FOR A REGULAR SERVICE AND MY CUSTOMER CARE REP IS ALWAYS GREAT. TODAY THE DEALERSHIP WENT A STEP FURTHER FOR ME WHICH WAS AMAZIN I TOOK MY VEHICLE IN FOR A REGULAR SERVICE AND MY CUSTOMER CARE REP IS ALWAYS GREAT. TODAY THE DEALERSHIP WENT A STEP FURTHER FOR ME WHICH WAS AMAZING. AS A BUSY PROFESSIONAL, I HAD A PROPOSAL THAT I WAS WORKING ON THAT NEEDED FURTHER DISCUSSION WITH TWO ASSOCIATES WHO MET ME AT THE DEALERSHIP . I STOPPED AN EMPLOYEE WHO HAPPENED TO BE THE FINANCE MANAGER AND ASKED IF THERE WERE ANYWHERE PRIVATE THE 3 OF US COULD SIT. SHE FOUND AN EMPTY UNOCCUPIED OFFICE - ASKED THE GENERAL MANAGER IF IT WERE OK FOR US TO SIT THERE AND DISCUSS OUR PROPOSAL ... HE READILY AGREED. I AM SO IMPRESSED FOR HIM TO NOT ONLY APPRECIATE ME AS A CUSTOMER BUT TO ALSO UNDERSTAND THAT BUSY PROFESSIONALS DON'T STOP FOR CAR SERVICE. HE WAS SO HELPFUL. LOVE THIS FORT MYERS LEXUS DEALERSHIP. More

Poor service Bought preowned car, found several functions not working, told we don’t check everything, what does that mean? Stand behind what you sell. Now it will Bought preowned car, found several functions not working, told we don’t check everything, what does that mean? Stand behind what you sell. Now it will cost me $1400 to fix! Not what you would expect from a Lexus dealer. More

Scanlon Lexus Is a best in class organization. At every turn they strive to give their customers a first class experience. Would highly recommend this dealership. turn they strive to give their customers a first class experience. Would highly recommend this dealership. More

Purchased a pre-owned car I was pleasantly surprised when I entered the dealership. I had called on a car that I was interested in and the salesman Mike M. promptly returned my I was pleasantly surprised when I entered the dealership. I had called on a car that I was interested in and the salesman Mike M. promptly returned my call. I made an appointment and was promptly greeted by the sales manager Dan C. ,who took me to the lounge where I had a coffee. A few minutes later Mike came in ; very cordial and friendly. We sat down to negotiate which was painless as both representatives were open and transparent. They offered me a fair price for my trade and I bought the car. They also told me to call if I had any issues with the car and they would take care of it. The culture and business model at Scanlon is as they say; they don't want any customer, whether buying new or used, to leave unhappy. I definitely recommend this dealership. Excellent experience. Tony S. More

Our NX300 had its 5000 mile service, today. The Scanlon experience was expeditious and exceeded our expectations. We found our service consultants, Keith and Jake, friendly, knowledgeable and very accommod experience was expeditious and exceeded our expectations. We found our service consultants, Keith and Jake, friendly, knowledgeable and very accommodating. Our service rating was excellent; however, it was by far superior to any service we have encountered in the past with Cadillac and Infiniti dealships. More