Scanlon Lexus of Fort Myers

Outstanding Customer Service I recently scheduled a service fir my 2017 RX-350. In addition to a regular 30K mile service I had a couple of other issues. Wow, they picked up my I recently scheduled a service fir my 2017 RX-350. In addition to a regular 30K mile service I had a couple of other issues. Wow, they picked up my vehicle, completed all of the service issues and returned the car washed that same afternoon. Glen was outstanding to work with. More

We stopped in today to explore the possible options for replacing a 2007 Lexus RX with a new or nearly new model. We were blessed to be greeted by Jessie Robinson. Jessie took the time to walk us through replacing a 2007 Lexus RX with a new or nearly new model. We were blessed to be greeted by Jessie Robinson. Jessie took the time to walk us through the numerous features and benefits of the new RX-350. Prior to commencing a test drive, he coached my Mom, the prospective buyer, through each and every function on the car. Jessie proved knowledgeable about the brand and model, intuitive in his ability to connect with the client and supremely professional at every moment of our visit. I can honestly say, I’m decades of vehicle purchasing experiences, we have never experienced such a positive experience with a sales professional. If your considering a new or pre-owned vehicle, please give Jessie a try. He will impress you and serve you without pressure. More

Lexus Standard of Excellence Glen Conway has been our Service Advisor for our RX and RC vehicles for the past several years. He is very courteous and knowledgeable about our vehic Glen Conway has been our Service Advisor for our RX and RC vehicles for the past several years. He is very courteous and knowledgeable about our vehicles, and his handling of our appointments and scheduling requests has been extremely efficient. The service department and the general reliability of Lexus are the primary reasons that we have purchased Lexus and will continue to purchase Lexus from Scanlon Lexus.. More

Great Customer-Experience Keith Ullberg at Scanlan Lexus made this service-event another pleasant experience. We bought this new 2019 Lexus because of a previous excellent ex Keith Ullberg at Scanlan Lexus made this service-event another pleasant experience. We bought this new 2019 Lexus because of a previous excellent experience history with Keith. I strongly recommend Scanlan Lexus (and Keith) to anyone interested in buying a new car! More

Excellent Service Routine service done in quickly and correctly. Every visit has been enjoyable, loaner car when needed and comfortable waiting area. Staff is friendly Routine service done in quickly and correctly. Every visit has been enjoyable, loaner car when needed and comfortable waiting area. Staff is friendly and courteous. More

Absolutely Great!! I only take my SUV to Scanlon, they have great customer service and take care of everything!! They let me know what type of work will be needed coming I only take my SUV to Scanlon, they have great customer service and take care of everything!! They let me know what type of work will be needed coming up so I can plan for it. Always friendly and knowledgeable! More

From the checking process to the service department manager everything was very professional and laid out and true. My vehicle was promptly serviced and delivered to me in an expeditious manner manager everything was very professional and laid out and true. My vehicle was promptly serviced and delivered to me in an expeditious manner More

Bob Bush is excellent customer service representative. He always explains everything to me. He calls me to let me know if there is additional work to be done. He has always been nice to me. always explains everything to me. He calls me to let me know if there is additional work to be done. He has always been nice to me. More

Took my car in for recall work. They were very friendly and did a great job. They looked over my car and let me know about upcoming needed repairs also. and did a great job. They looked over my car and let me know about upcoming needed repairs also. More

Excellent service on every department. Always friendly & eager to help you. My service consultant Bob Bush is always very helpful, ready & willing to help or answer any question or concern. Linda Moore eager to help you. My service consultant Bob Bush is always very helpful, ready & willing to help or answer any question or concern. Linda Moore More