
Scanlon Lexus of Fort Myers
Ft Myers, FL
Filter Reviews by Keyword
By Type
Showing 700 reviews
Bob Bush is excellent customer service representative. He always explains everything to me. He calls me to let me know if there is additional work to be done. He has always been nice to me. always explains everything to me. He calls me to let me know if there is additional work to be done. He has always been nice to me. More
Excellent service on every department. Always friendly & eager to help you. My service consultant Bob Bush is always very helpful, ready & willing to help or answer any question or concern. Linda Moore eager to help you. My service consultant Bob Bush is always very helpful, ready & willing to help or answer any question or concern. Linda Moore More
Service Experience Our Service Adviser, Mr. Bob Busch is a blessing to work with, he is always on top of our service needs, he lets us know clearly where the vehicle sta Our Service Adviser, Mr. Bob Busch is a blessing to work with, he is always on top of our service needs, he lets us know clearly where the vehicle stands after its inspected, he communicates quickly and clearly. I strongly recommend him. More
Scanlan Lexus service is always excellent. I have prompt service on my car. I always get a loaner car. One of the reasons I continue to buy Lexus automobiles is the excellent service. I highly recommend the service on my car. I always get a loaner car. One of the reasons I continue to buy Lexus automobiles is the excellent service. I highly recommend them More
I will only ever buy a car from Lexus their service is amazing ,they never sell me anything I don't need they are quick and courteous. Bob Bush in service always makes it a pleasant experience. Couldn't amazing ,they never sell me anything I don't need they are quick and courteous. Bob Bush in service always makes it a pleasant experience. Couldn't be Happier with SCALON LEXUS of Fort Myers Florida Robert Marsh More
Always a positive experience visiting this dealership. Service is excellent, smiling faces ,competent, speedy . THANKS DAN! I have never visited and had a negative experience Service is excellent, smiling faces ,competent, speedy . THANKS DAN! I have never visited and had a negative experience More
Tire pressure issue Got a chime and blinking light while right in neighborhood of Scanlon. Pulled in and the check in staff was immediately helpful. Filling air and che Got a chime and blinking light while right in neighborhood of Scanlon. Pulled in and the check in staff was immediately helpful. Filling air and checking pressure. They found a screw or bolt right square in middle of rt frt. Took me to Customer Serv. got me in, fixed it, washed car in about 1 hr. Thank you Great service More
Efficiency and friendliness. I am always pleased with the service Glen Conway gives me. I always leave knowing my problem has been solved. Everyone is so friendly and courteous. I am always pleased with the service Glen Conway gives me. I always leave knowing my problem has been solved. Everyone is so friendly and courteous. More
I have owned 3 lexus automobiles in the past 10 years and have purchased them and had them serviced at Scanlon.. Thave always provided excellent service after the sale!(especially Bob Bush) who has been my s have purchased them and had them serviced at Scanlon.. Thave always provided excellent service after the sale!(especially Bob Bush) who has been my service advisor for a while now. More
EXCEPTIONAL CUSTOMER CARE I TOOK MY VEHICLE IN FOR A REGULAR SERVICE AND MY CUSTOMER CARE REP IS ALWAYS GREAT. TODAY THE DEALERSHIP WENT A STEP FURTHER FOR ME WHICH WAS AMAZIN I TOOK MY VEHICLE IN FOR A REGULAR SERVICE AND MY CUSTOMER CARE REP IS ALWAYS GREAT. TODAY THE DEALERSHIP WENT A STEP FURTHER FOR ME WHICH WAS AMAZING. AS A BUSY PROFESSIONAL, I HAD A PROPOSAL THAT I WAS WORKING ON THAT NEEDED FURTHER DISCUSSION WITH TWO ASSOCIATES WHO MET ME AT THE DEALERSHIP . I STOPPED AN EMPLOYEE WHO HAPPENED TO BE THE FINANCE MANAGER AND ASKED IF THERE WERE ANYWHERE PRIVATE THE 3 OF US COULD SIT. SHE FOUND AN EMPTY UNOCCUPIED OFFICE - ASKED THE GENERAL MANAGER IF IT WERE OK FOR US TO SIT THERE AND DISCUSS OUR PROPOSAL ... HE READILY AGREED. I AM SO IMPRESSED FOR HIM TO NOT ONLY APPRECIATE ME AS A CUSTOMER BUT TO ALSO UNDERSTAND THAT BUSY PROFESSIONALS DON'T STOP FOR CAR SERVICE. HE WAS SO HELPFUL. LOVE THIS FORT MYERS LEXUS DEALERSHIP. More