
Scanlon Lexus of Fort Myers
Ft Myers, FL
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Service manager listen carefully to the problem that I described and asked questions to better clarify my problem. Once I identified he requested approval to go ahead and make the repair which I granted a described and asked questions to better clarify my problem. Once I identified he requested approval to go ahead and make the repair which I granted and was done quickly thank you for your service. More
Great overall experience! Professional, efficient and knowledgeable staff! During the service I have received updates about the inspection and status of my car. Well done! Professional, efficient and knowledgeable staff! During the service I have received updates about the inspection and status of my car. Well done! More
Awesome place. Took just a few minutes to get my car checked. Great service. Amazing team. This place tops all the Lexus dealership and service from every Lexus I’ Took just a few minutes to get my car checked. Great service. Amazing team. This place tops all the Lexus dealership and service from every Lexus I’ve been to. From CA to FL. More
Very sad this dealership was sold to a conglomerate. The lack of energy and hospitality that we were used to with Scanlon Lexus is gone. Of all my experiences with Lexus, Infiniti and BMW dealerships, t The lack of energy and hospitality that we were used to with Scanlon Lexus is gone. Of all my experiences with Lexus, Infiniti and BMW dealerships, this is the most unacceptable. I actually felt as though I were in a mediocre Chevrolet dealership. We had planned on purchasing another RX, but will absolutely not do so since Lexus has replaced an excellent V6 engine with a 4 cylinder turbo??? Just one customer’s opinion. Or, is it? More
Service rep. Explained entire process when I brought in the car. Work was done expertly and car was ready when promised. Explained entire process when I brought in the car. Work was done expertly and car was ready when promised. More
Steven Andrews, the salesperson was absolutely the best. One the years I have bought several cars....something I actually dreaded to do....but the moment I was introduced to Steven it was like magic...the l One the years I have bought several cars....something I actually dreaded to do....but the moment I was introduced to Steven it was like magic...the looked me in the eye and intently listened to my needs and within a few minutes said I THINK I HAVE THE CAR THAT MIGHT FIT YOUR NEEDS....IT DID AND I AM EXTREMELY HAPPY...WONDERFUL EXPERIENCE. THANKS STEVEN. More