Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaefer & Bierlein Chrysler
Frankenmuth, MI
30 Reviews
Filter Reviews by Keyword
By Type
Showing 30 reviews
Helpful August 13, 2020
Fantastic Experience! I could not be more satisfied with my experience, vehicle purchase, and service! I previously worked in different managerial positions in the car bus I could not be more satisfied with my experience, vehicle purchase, and service! I previously worked in different managerial positions in the car business for about 13 years. I can honestly say that my experience @ Schaefer & Bierlein Chrysler was an experience that ALL the other dealerships SHOULD be striving for. If you want honesty, transparency, and to be treated well during your next automotive purchase or service---this is the place the want to go! More
by Lee F
Employees Worked With
Greg Hoard, Rick Anderson, Jason Wiles, Craig Bierlein
June 11, 2020
Schaefer and bierlein is the best dealership I have ever come across. A, number one across the board. If all of the dealerships we're as attentive to their customers as Schaefer and bierlein people would come across. A, number one across the board. If all of the dealerships we're as attentive to their customers as Schaefer and bierlein people would be a lot more pleased. Schaefer and bierlein's service department is phenomenal! More
by Andy
Employees Worked With
Matt. Sam. Greg.
June 11, 2020
Craig in service gave us superior customer service during the pandemic. His whole service department is always friendly! Thanks again for a outstanding sales and service department the pandemic. His whole service department is always friendly! Thanks again for a outstanding sales and service department More
by fjaissle
Employees Worked With
Craig , Matt, and Alex
June 05, 2020
Great service. Good atmosphere. Pleasant surrounding. Good area. Ample parking. Rest room and treats available. Enough staff to get the job done on time. Comfortable seats. Good area. Ample parking. Rest room and treats available. Enough staff to get the job done on time. Comfortable seats. More
by Andy
Employees Worked With
Sam
June 02, 2020
Awesome experience. I am beyond pleased with my new Grand Cherokee. Thank you to the sales, finance, and service teams for making my experience amazing. I was given a sat I am beyond pleased with my new Grand Cherokee. Thank you to the sales, finance, and service teams for making my experience amazing. I was given a satisfying amount fo my trade, and a great price on my Jeep. Everyone I encountered at the dealership was friendly and easy to get along with. I highly recommend Schaefer & Bierlein for your next new or used vehicle purchase. More
by Ashley
Employees Worked With
Ed (Sales) Steve (Finance) Greg (Used Car Manager- appraised trade) Kyle (Manager) Samantha (Service)
May 31, 2020
Awesome The guys are friendly, they explained everything to me, gave me advice, told me what I had coming in the future. Did not treat me like a dumb woman. The guys are friendly, they explained everything to me, gave me advice, told me what I had coming in the future. Did not treat me like a dumb woman. I feel they are beyond Honest and that means so much to a single woman. Showed me everything as they went along. They were overall Friendly and Honest. I left feeling I had family looking after me. More
by bettyblack68
Employees Worked With
Craig.
May 30, 2020
work done They replaced a radio in my jeep. Great place and great workers. The work was done on time and done when they said it would be. They replaced a radio in my jeep. Great place and great workers. The work was done on time and done when they said it would be. More
by Tdragonf
Employees Worked With
Service department
May 27, 2020
Excellent Sales and Service Alex is a great salesman. We have purchased numerous vehicles from this dealership. Matt in the service department is always friendly and helpful. Par Alex is a great salesman. We have purchased numerous vehicles from this dealership. Matt in the service department is always friendly and helpful. Parts department always very helpful also. The receptionist is very friendly! Kyle needs to watch what he is saying you never know when a customer is able to here your conversation and use of inappropriate language—FYI . After many years only one time of disappoint with the staff More
by fjaissle
Employees Worked With
Alex Matt Craig
May 19, 2020
Best service around Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. W Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. What made it even better was the fact they washed the car--when it came back it was the cleanest I've seen it since we bought it a year and a half ago. I wasn't expecting that. More
by musicmax29
Employees Worked With
Nathan and the wash rack person
