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Schaefer & Bierlein Chrysler

Frankenmuth, MI

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Reviews
Vehicles
5.0
186 Reviews
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1015 Weiss St

Frankenmuth, MI

48734

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Showing 186 reviews

October 21, 2026

Always here to help. Will go the extra miles to do a great job. Not like so many other dealerships. More

by jtraver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hoard, Alex Myers, Matt Ayotte, Carlton Simmons
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Oct 22, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you, Mr. Traver! We appreciate your trust in our teams, both in Sales and Service! Enjoy your Pacifica! As you know, we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 20, 2026

A a a a a a a a a a a a a a a More

by rjgraseljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ayotte, Carlton Simmons, Jon Brief, Matt Preseau
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Oct 21, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you, thank you, thank you!! Thank you for choosing us to service your Jeep. We appreciate your business, 5-star rating and recommendation. We look forward to serving you again here at Schaefer & Bierlein...Where Service Sells Cars!

October 19, 2026

This dealership represents the industry in so many ways, friendly, quality service. and above all, they give you the best possible experience when you have an issue!! More

by davenjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Kyle, and Craig Bierlein, Chris Opperman, Carlton Simmons, Matt Preseau
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Oct 21, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you so much for your long-standing loyalty to our dealership! We are truly grateful for your kind words and your ongoing recommendation. It is a pleasure to serve you, and we look forward to assisting you again whenever you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 19, 2026

Professional, knowledgable, courteous friendly. Never been in a dealership as this before. Finally found a dealership that I can trust. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Jim McNalley, Matt Ayotte, Carlton Simmons, Jon Brief, Matt Preseau
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Oct 21, 2026 -

Schaefer & Bierlein Chrysler responded

Thank so much, JR! We are pleased to hear you had positive experience with us and that we gained your trust. We look forward to working with you again when our services are needed! We will be here for you at Schaefer & Bierlein...Where Service Sells Cars!

October 19, 2026

From the moment I walked in the door I am treated with respect and like family. The S&B family has always been there for me. They have paid attention to my family needs and made recommendations in line wi More

by sssss.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons, Matt Preseau
Print
Oct 19, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you so much for your kind words! We truly appreciate you sharing your experience and highlighting how we treat our customers like family with the respect they deserve. We look forward to working with you again, and please know that we are always here for you at Schaefer & Bierlein...Where Service Sells Cars!

October 17, 2026

ALWAYS VERY GOOD SERVICE. LIKE A FAMILY ALWAYS READY TO HELP AND GIVE GOOD ADVICE! WILL ALWAYS RETURN TO SCHAEFER & BIERLEIN! More

by price.m69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Boudreau, Matt Ayotte, Carlton Simmons
Print
Oct 19, 2026 -

Schaefer & Bierlein Chrysler responded

Wow! Awesome review; we appreciate this very much. We are pleased to hear you had another positive experience with our wonderful service department and we look forward to seeing you again! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 16, 2026

Matt Ayotte did a great job getting me scheduled! Matt Preseau was so gracious and informative from beginning to end. Karrine is awesome. So kind, and always a blessing to chat with. It was good to s More

by Dr. Damian Ahrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ayotte, Karrine O'Niell, Matt Preseau
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Oct 19, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you so much, Dr. Ahrens! We certainly do you appreciate the kind words for everyone you worked with at your last service visit! A great team makes a huge difference! We look forward to seeing you again; we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 16, 2026

Nice and Easy, Nice hat, good beer, good trade, home ok, got gas thank you More

by djl57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom, Alex Myers
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Oct 19, 2026 -

Schaefer & Bierlein Chrysler responded

Haha! Thank you so much! We appreciate the review and perfect 5-star rating! Enjoy your new Ram truck and we hope to work with you again in the future. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 16, 2026

Clean, friendly and responsive when issue is urgent, otherwise too long to wait for an appointment More

by lfunschie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ayotte
Print
Oct 19, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you for sharing your feedback. We truly appreciate your kind words and your recommendation. While we are pleased to hear that your visit went well, we sincerely apologize for the wait time you experienced when scheduling your appointment; we are working hard to manage our busy service department more efficiently. Thank you for choosing us, and please know that we are always here for you at Schaefer & Bierlein...Where Service Sells Cars!

October 16, 2026

Wonderful customer service and very friendly. Addressed all of my issues and a very quick turnaround. More

by jactrb00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Preseau
Print
Oct 19, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you! That's great to hear! Thank you for choosing us to work on your vehicle and letting us know you had a positive experience. We appreciate the 5-star rating and recommendation too! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

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