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Schaefer & Bierlein Chrysler
Frankenmuth, MI
92 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 92 reviews
May 28, 2020
Excellent Sales and Service Alex is a great salesman. We have purchased numerous vehicles from this dealership. Matt in the service department is always friendly and helpful. Par Alex is a great salesman. We have purchased numerous vehicles from this dealership. Matt in the service department is always friendly and helpful. Parts department always very helpful also. The receptionist is very friendly! Kyle needs to watch what he is saying you never know when a customer is able to here your conversation and use of inappropriate language—FYI . After many years only one time of disappoint with the staff More
by fjaissle
Employees Worked With
Alex Matt Craig
May 20, 2020
Best service around Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. W Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. What made it even better was the fact they washed the car--when it came back it was the cleanest I've seen it since we bought it a year and a half ago. I wasn't expecting that. More
by musicmax29
Employees Worked With
Nathan and the wash rack person
May 15, 2020
Excellent Service Always friendly in both the sales and service departments. Even with the covid -19 virus the employees at Schaefer and Bierlein make sure your needs Always friendly in both the sales and service departments. Even with the covid -19 virus the employees at Schaefer and Bierlein make sure your needs are fulfilled. More
by glwellman@chartermi.net
Employees Worked With
Matt
May 07, 2020
Awesome service, techs really now their stuff Excellent management at this dealership. Motto, "Where service sells cars" is 100% correct. We keep coming back because their service is amazing. W Excellent management at this dealership. Motto, "Where service sells cars" is 100% correct. We keep coming back because their service is amazing. We will continue to buy cars from them as long as Kyle is running the showroom and sales department and Craig is running the service department and back room! More
by kwrogner
Employees Worked With
Matt, Craig
May 07, 2020
Very customer service oriented and willing to answer questions. Communication is clear, courteous and well informed. Staff is willing to help and they often go the extra mile. questions. Communication is clear, courteous and well informed. Staff is willing to help and they often go the extra mile. More
by Ben
Employees Worked With
Adam Traver
April 16, 2020
Best customer service ever! From sales to service I’ve always had an excellent experience at SB. In fact, I’ve purchased 12 vehicles in the past 12 years from them. always had an excellent experience at SB. In fact, I’ve purchased 12 vehicles in the past 12 years from them. More
by ok3
Employees Worked With
Craig Bierlein
March 26, 2020
Schaefer Bierlein consistently has the best value and customer service, and has served our family for 20 years and 5 vehicles. I don't shop anywhere else. customer service, and has served our family for 20 years and 5 vehicles. I don't shop anywhere else. More
by Alison
Employees Worked With
Jason Wiles
March 20, 2020
Alex, Greg and Rick were amazing. They all were very polite and helpful in purchasing my new lease. I will be getting my leases thru them from now on and getting my husbands as well. Thanks guys your polite and helpful in purchasing my new lease. I will be getting my leases thru them from now on and getting my husbands as well. Thanks guys your the best. More
by Lynne
Employees Worked With
Alex, Greg and Rick from Frankenmuth Dealership.
March 07, 2020
Great people, great service S&B always makes you feel welcome bringing your vehicle in for service. They take the time to make sure your experience is a good one. Been a custom S&B always makes you feel welcome bringing your vehicle in for service. They take the time to make sure your experience is a good one. Been a customer for over 10 years now. More
by rsharrow
Employees Worked With
Evan, Matt
February 19, 2020
Oil Change and Vehicle Inspection We appreciate the oil change package and the vehicle inspection. This past time, your staff found a small leak in our water pump that ended up being We appreciate the oil change package and the vehicle inspection. This past time, your staff found a small leak in our water pump that ended up being covered by a warranty so we greatly appreciated the catch. Thanks, Terry & Cindy Lutz More
by tjlutz
Employees Worked With
Not sure
