Schaller Honda - Service Center

I think that the recommendation for replacement wiper blades is standard and doesn’t apply specifically to my vehicle. The video showed a dirty cabin filter but no request was made for replacement. Defin blades is standard and doesn’t apply specifically to my vehicle. The video showed a dirty cabin filter but no request was made for replacement. Definitely felt like I was a number being pushed through the system. More

Service continues to decline year after year. No one answers the phone or returns calls. No respect for customers being without a car for days on end without the car being worked on and parts on No one answers the phone or returns calls. No respect for customers being without a car for days on end without the car being worked on and parts on back order. No follow up once the parts came in. Then they created more problems and when we asked for it to be fixed they told us they did but after getting home, realized they didn’t even look at it. Had to drive back the same night to have them fix the steering wheel that they messed up. Poor customer service. Will not be going back. More

The service rates are high. When you bring the car in for a problem they”diagnose” the whole vehicle at a high cost even when they find nothing wrong. When you bring the car in for a problem they”diagnose” the whole vehicle at a high cost even when they find nothing wrong. More

Paid $100 for an unnecessary cabin filter when I have only had my car for only a year. I only needed an oil change and that filter changed. Wish an expert was more professional with recommendations than only had my car for only a year. I only needed an oil change and that filter changed. Wish an expert was more professional with recommendations than adding on to sales. More

I always deal with Schaller Honda for new cars and repairs. Schaller Honda personnel is courteous and knowledgeable. repairs. Schaller Honda personnel is courteous and knowledgeable. More

They were helpful and did a good job updating me on what was going on. was going on. More

Excellent customer service Kevin respected my time and made me feel welcome service you don’t often find made me feel welcome service you don’t often find More

Work order 267738 on 11/10/23. .labor chgs too high. Bill=$1532, labor $738! Asked for sr discount before work was done and they credited oil chg $65. Looking for a local garage t .labor chgs too high. Bill=$1532, labor $738! Asked for sr discount before work was done and they credited oil chg $65. Looking for a local garage to handle future. Otherwise, no complaint about work that was done. As a senior citizen I cannot afford to have necessary work done on my 2015 vehicle at these prices. More

Very polite and informative technicians-very pleased with the experience. They explained everything they found and recommended. I took the report they provided and my husband and I reviewed. If needed, I wil the experience. They explained everything they found and recommended. I took the report they provided and my husband and I reviewed. If needed, I will come back to the service area. More

I had a wonderful experience with them and a free ride home and back. Walt Bartoszewicz home and back. Walt Bartoszewicz More