Schaumburg Honda Automobiles

I received a recall letter from Honda to address rack & pinion steering concerns, and Bob Ott in the Service Department took care of me. He was 100% professional, highly personable, and within one hour the pinion steering concerns, and Bob Ott in the Service Department took care of me. He was 100% professional, highly personable, and within one hour the tests on my 2024 Honda Civic "EX" Sedan were completed and I was good-to-go! Bob took the time to escort me to the waiting room, showed me where to get a free cup of coffee, and came to get me when the tests where finished. Then, he walked me over to the Service desk so I could reclaim my key fob & get a copy of my test results. More

Schaumburg Honda did a good job giving me a good price on my trade in and my new car. my trade in and my new car. More

VJ greeted us with a big smile when we arrived. He directed us to his desk and then went over all of our options for service. We had an oil change and fluid exchange done and it was completed in 2 He directed us to his desk and then went over all of our options for service. We had an oil change and fluid exchange done and it was completed in 2 1/2 hours. He sent me a text telling me that it was ready. When I picked up the car, I spoke with him, and he explained in great detail everything that had been done and gave me some advice on how to prolong the life of my battery. Also, a big shout out to the technician that serviced my car. He did a fabulous job and got it all done very quickly. I had some coupons that your dealership had sent me and he applied them to the price of my service. I bought my CRV from Schaumburg Honda and have been coming to Schaumburg Honda for approximately eight years. I’ve never been disappointed in the service or the staff. Everyone is so friendly and this is why I will never go anywhere else, but Schaumburg Honda. Exceptional customer service! More

Isac was super helpful and friendly. We felt as ease with his help. He heloed our decision making We felt as ease with his help. He heloed our decision making More

I had a great experience with my service. Came in on time, no wait, pleasently waited in the lounge area until my car was done in timely manner. Came in on time, no wait, pleasently waited in the lounge area until my car was done in timely manner. More

Clearly explained what was needed at the appointment time and maintenance was completed in perfect time. and maintenance was completed in perfect time. More

The dealership was very welcoming and also informative of the vehicles they had. I felt like the vehicle I left with was the right one for me! the vehicles they had. I felt like the vehicle I left with was the right one for me! More

The sales lady was very helpful and professional Good to have such employees great job to have such employees great job More

I had a great service visit at Schaumburg Honda! My service advisor Vito Pannarale was very friendly and personable and informed me of what work was needed. Comfortable waiting area with a coffee/ho My service advisor Vito Pannarale was very friendly and personable and informed me of what work was needed. Comfortable waiting area with a coffee/hot chocolate machine. My car was ready in a very reasonable time with all work performed perfectly. Thanks Schaumburg Honda! More