Back

Schaumburg Honda Automobiles

Schaumburg, IL

4.8
2,898 Reviews

750 E Golf Road

Schaumburg, IL

60173

Directions

By Type

Showing 2,898 reviews

November 10, 2021

I would work here if I could. Great atmosphere and customer service. The people are great company when passing time More

by Silverdemonxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ferrentino, Chris Rowe
Nov 10, 2021 -

Schaumburg Honda Automobiles responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaumburg Honda Automobiles!

November 09, 2021

Mike Pastukh was very helpful. Wonderful experience ! He was exceptional. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better e More

by Oles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pastukh
Nov 09, 2021 -

Schaumburg Honda Automobiles responded

Thanks for your feedback on your recent visit to Schaumburg Honda Automobiles. I'm glad to hear that Mike and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 08, 2021

Mike Yang is a great dealer. He was find and he was caring. Thank you! More

by JSHUR737
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yang, Mike Van Deven
Nov 08, 2021 -

Schaumburg Honda Automobiles responded

Thank you for sharing your thoughts about your experience with Mike and our team here at Schaumburg Honda Automobiles. We appreciate your business and hope to see you again soon!

November 07, 2021

Kyle was very nice and attentive to what I wanted in a car. It was nice to work with him. More

by gnr1694
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rome
Nov 07, 2021 -

Schaumburg Honda Automobiles responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kyle to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

November 06, 2021

I have bought every car I own in my adult life from this dealership. I will never go back to this dealership again. The man who showed me the car was great - But the sales person was Pushy and abrasive. I More

by Ex-Honda Shopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Graeff, Chung Kang, Robert Sheaffer
Nov 23, 2021 -

Schaumburg Honda Automobiles responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

November 06, 2021

Had a very good experience with this group. We were pressed for time and they really came through. Kyle understood immediately that we had a unique situation involving our schedule, and professional More

by Guy Tichy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rome
Nov 06, 2021 -

Schaumburg Honda Automobiles responded

Thank you so much for your wonderful review! We are thrilled to hear that Kyle was so helpful to you and that you had such a positive experience. We are so excited for you to enjoy your new car, and we thank you for choosing Schaumburg Honda Automobiles!

November 06, 2021

We recently purchased a vehicle at Schaumburg Honda after another car purchase fell through at the last minute elsewhere. We were in a bind and needed a car immediately. We found one online at Schaumburg Hon More

by burrtich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rome
Nov 07, 2021 -

Schaumburg Honda Automobiles responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kyle here at Schaumburg Honda Automobiles.

November 02, 2021

Quick and easy ! Great experience , Kyle worked with us and got us exactly what we we’re looking for ! More

by M13chrissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kioutas, Kyle Rome
Nov 02, 2021 -

Schaumburg Honda Automobiles responded

Thank you for your review and kind words for Kyle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Honda Automobiles.

November 01, 2021

Thank you for everything it was a pleasure as always to do business with you guys and Kyle was awesome too made everything pleasant More

by Mjarad368
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rome, Mike Gargano, Robert Sheaffer
Nov 02, 2021 -

Schaumburg Honda Automobiles responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Honda Automobiles, we look forward to having you as one of our valued customers for many more years to come!

October 31, 2021

They listed a car on their website with about 8000 miles on it. I called to discuss price, trade in, etc. After working out deal terms, they let me know (surprise!) that the car actually had 12000 miles on More

by hockeystar7
Recommend Dealer
No
Employees Worked With
Kyle Rome
Nov 15, 2021 -

Schaumburg Honda Automobiles responded

The Acura MDX you inquired about was being driven by an executive manager. Due to the new car inventory shortage they are all driving used cars. We explained this to you before we finalized the deal. We called you before you came in. We made you aware of the mileage as soon as we found out the difference and offered a price reduction for the additional mileage before you came to the dealership. We list all our cars online with full carfax and work performed on them at the dealership to be as transparent about our cars as possible. If you have any questions you may reach out to me, Matt Ashford, GM of the store.

Nov 15, 2021 -

hockeystar7 responded

It is accurate that I received several calls once the large mileage discrepancy was disclosed, with competing explanations as to what happened. None of these explanations were credible, and all of these discussions occurred AFTER I specifically asked if there was anything else to disclose about the car. So, the timing and the fact that it was an OVER 4000 mile difference (50% off) led me to do business elsewhere. If it was 200 miles, no big deal --- but I don't believe for a second that a manager put 4000+ miles on this car in roughly 2 weeks. Something else is going on here, and I want no part of it.

Nov 16, 2021 -

Schaumburg Honda Automobiles responded

We understood your decision not to buy and arent trying to change what happened. It is completely your right to believe what you want. Thank you again for the opportunity and sorry it didnt work out.

...
104
...