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Schaumburg Honda Automobiles

Schaumburg, IL

4.6
2,955 Reviews
Welcome to SchaumburgHondaAutos.com! At Schaumburg Honda Automobiles, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! Bob Rohrman Auto Group has been in business for more than 30 years and 26 dealerships ago, started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well. If you see a car you like on our website, don't wait! Our super sales team is waiting to hear from you! Call us today to schedule an appointment, or stop by our Schaumburg/Chicago/suburban Honda dealership today, before your new Honda is gone! Schaumburg Honda is conveniently located outside of Chicago, just off Highway 53 near the Woodfield Mall in Schaumburg, Illinois. We are easily accessible to the surrounding metro areas, including Palatine, Hoffman Estates, Barrington, Arlington Heights, Long Grove, Buffalo Grove, Addison, Naperville, North Aurora, Roselle, Bloomingdale, Itasca, Streamwood, Elmhurst, Northlake, Lincolnwood, Franklin Park, Elgin, Des Plaines, Park Ridge, St. Charles, Downers Grove, Wheaton, Inverness, Huntley, Batavia, Lake Zurich, Mundelein, West Dundee, Bartlett, Crystal Lake, Gurnee, Westmont, Maywood, Oak Lawn, Evergreen Park, Hickory Hills, Palos Hills, Lemont, Lockport, Homer Glen, Bolingbrook, Aurora, Rolling Meadows, Mount Prospect, hanover Park, Elk Grove Village, Wheeling, Prospect Heights, Riverwoods, Deerfield, Kildeer, Lincolnshire, Vernon Hills, Hawthorn Woods, Carol Stream, Lombard, Glen Ellyn, Berkley, Bellwood. Schaumburg Lincoln is located at 750 E. Golf Road Schaumburg Illinois. You can also call us to schedule an appointment with one of our sales representatives at (866) 849-0775. We look forward to helping you find the perfect new Honda! We appreciate your business and look forward to serving you at our Chicago Honda dealer soon! It's the collective promise of everyone at the Honda Motor Company - from our trusted service advisors and expert technicians, to the voice on the other end of the line should you call - that we'll be there for you and your Honda wherever, whenever, if ever, you need us.
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750 E Golf Road

Schaumburg, IL

60173

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Showing 2,955 reviews

December 02, 2021

Excellent service and helpful is purchasing and repairing vehicle. I would recommend highly to look anyone to seek services at this dealership More

by JG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stela Sonic
Dec 02, 2021 -

Schaumburg Honda Automobiles responded

JG, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2021

Service Excellent. However, the cost of sun/moon roof inspection, clean and lubrication costly, approximately $75. More

by Steady customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Varoujan Jindoian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Schaumburg Honda Automobiles responded

Thank you for your very kind review. Varoujan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Honda Automobiles.

November 30, 2021

Had a great experience and good customer service from employees. I would recommend the dealership to family and friends. More

by JSHANCE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belen Amador
Dec 01, 2021 -

Schaumburg Honda Automobiles responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Honda Automobiles!

November 27, 2021

Absolutely the best dealership I’ve ever had. Ray did not pressure me or make me feel bad for leaving the first time I visited because I wanted to see a car somewhere else. Ray was fair with his prices and e More

by sklein2031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gargano, Raynel Merced
Nov 28, 2021 -

Schaumburg Honda Automobiles responded

Thanks for your feedback on your recent visit to Schaumburg Honda Automobiles. I'm glad to hear that Ray was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 27, 2021

I gave 2 stars because the positive is the used car they sold me was in good condition. But I was very unsatisfied with their customer service and how they conduct business. They are not honest with their f More

by Freddiesmodernkungfu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ashford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chung Kang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antar, Marissa VanKeuren
Dec 01, 2021 -

Schaumburg Honda Automobiles responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 02, 2021 -

Freddiesmodernkungfu responded

I don’t know if anything can be done as I have already emailed the General Manager and he did not reply back with a satisfactory solution. My first name is Freddie and my last name is Lee. You are welcome to email me at FreddiesModernKungFu@live.com or call me at 773-465-8888. My main issue is that the Pulse, LoJack, Smart Driver, and ERT fee were all added to my final cost without my knowledge. The total fees combined are $2,378. I worked with 3 people, Merissa, Chung, and Antar. All 3 employees failed to notify me that these extra fees were added onto the final cost. As I looked at the documents the next day after purchase, the documents stated they were optional and not mandatory. But yet none of the employees asked me if I wanted the extra services, they just added it on without my knowledge. When I came back into the dealership to ask for a refund on these services, they argued with me and treated me very disrespectfully and then stated that the only fee that can be reimbursed is the Smart Driver fee and the general manager stated the same. But I am still very unsatisfied with how I was treated and also how services were added to my final price without even asking for my consent. The only resolution I see that would make me feel better is having a refund of $2,378. As I paid the full asking price of the car with taxes and document fees and registration. Sincerely, Freddie Lee Email: FreddiesModernKungFu@live.com 773-465-8888 Extra Added Fees Without My Consent Pulse: $599 LoJack: $499 Smart Driver : $1,255 Optional ERT Fee: $25 Total: $2,378

Dec 14, 2021 -

Schaumburg Honda Automobiles responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We appreciate all customer feedback as we are always striving to learn and make improvements.

November 22, 2021

Kevin was extremely knowledgeable about the car and very patient in showing me what I needed to know. The finance man was extremely thorough as well and both did a great job making this purchase comfortable More

by sjk921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Schaumburg Honda Automobiles responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevin and our team here at Schaumburg Honda Automobiles.

November 20, 2021

Highly recommend this dealership. Kyle was sales person very friendly and got me into the perfect car for me!! More

by Ddsaldana2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Schaumburg Honda Automobiles responded

Congratulations on your new vehicle! We are so glad that Kyle had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 19, 2021

Great customer care. Always polite and professional. Overall it was a positive experience and would recommend. More

by Taina93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanni Yee
Nov 19, 2021 -

Schaumburg Honda Automobiles responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2021

Thank you to our saleswoman Marissa for helping us with our whole new car buying experience. More

by Ecshambo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa VanKeuren
Nov 18, 2021 -

Schaumburg Honda Automobiles responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you again for choosing Schaumburg Honda Automobiles.

November 18, 2021

Necesitaba un carro de urgencia y Erick Merlo me ayudó a encontrar uno que se ajustara a mis necesidades. Quedé encantada con su atención porque nunca me dejó sola, me resolvió todas mis dudas y siempre fue More

by Jatxiri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Merlo
Nov 18, 2021 -

Schaumburg Honda Automobiles responded

Here at Schaumburg Honda Automobiles, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Erick, and it was a pleasure having you at the dealership. We appreciate your review!

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