Schaumburg Honda Automobiles

This is the third time I have leased a vehicle through Schaumburg Honda, and I have never been nothing but satisfied with them, they went above and beyond to meet my every need. I will always use them for Schaumburg Honda, and I have never been nothing but satisfied with them, they went above and beyond to meet my every need. I will always use them for my vehicle purchases! Great job Honda team!! More

Tyler G was great at getting the car I wanted and answered all my questions that I had. I will definitely get another car from him again. answered all my questions that I had. I will definitely get another car from him again. More

Bought 2018 pilot from them on May 27th 2021. Took two months to receive title. Advertised as CPO car. Purchased as CPO car. Tires were worn down to 2/32 at 27k miles. Had to purchase new tires. Had to ha months to receive title. Advertised as CPO car. Purchased as CPO car. Tires were worn down to 2/32 at 27k miles. Had to purchase new tires. Had to have brakes resurfaced at 27905miles. A second operational key not provided by dealer and had to be purchased by me. all in all over 20 calls were made to fix the above situation and all calls were ignored. Checked the 182 point inspection sheet and found many items we're not done on this vehicle although I just received from Honda a CPR certification card. Service from this dealer is so far below expectations of Honda, this being my 5th Honda, I am extremely disappointed and would not recommend anybody purchase a vehicle from them Schaumburg Honda. Inexcusable and very disappointing. More

I love going to the Schaumburg Honda. My family and I have been going here many years. Great people and they were very helpful! Thanks! have been going here many years. Great people and they were very helpful! Thanks! More

Belen was very knowledgeable and courteous. She gave me the best service.Belen made me feel comfortable and helped in the sales and after sales process. the best service.Belen made me feel comfortable and helped in the sales and after sales process. More

I have purchased 10 Honda products over the last 40 years. Love the cars. I have to say that this has been the most disappointing purchase experience I have had with Honda in those 40 years. The dealer years. Love the cars. I have to say that this has been the most disappointing purchase experience I have had with Honda in those 40 years. The dealership had me wait an inordinate amount of time in order to meet with the finance personnel even though I had called the dealership to indicate that I would be coming in to make the purchase, As I was waiting I asked the sales manager if they would remember to take the tollway transponder out of the car I was trading and put it in the new vehicle. He indicated that they would. After completing the finance portion of the acquisition I was taken to the car. I expected someone to take me through the set up of the car, review the electronics, navigation, phone pairing, etc. as I was promised during the purchase phase. But now was told that I would have to come back to the dealership for this to occur as no-one could help me. After getting home I realized that they had not removed the tollway transponder from the trade-in. I called the dealership the next day and told them I was coming in to pick it up. Upon arrival, an hour later, they did not have it again and kept me waiting until they could find it. Someone, with minimal knowledge of the vehicle, attempted to take me through the set up process. I did better on my own with the owners manual. I would think twice about dealing with Schaumburg Honda. More

The sales staff led by Chung and Mike V made the buying process for my sons first car seemless. The were very informative and made his decision easy process for my sons first car seemless. The were very informative and made his decision easy More

Stela was really helpful to us and answered all our questions patiently. We would love to work with her again in the future! Thank you questions patiently. We would love to work with her again in the future! Thank you More

Clean, good service and attentive to people”s needs. Friendly sales people and financing specialists. Willing to do their best to help people buy a car. Friendly sales people and financing specialists. Willing to do their best to help people buy a car. More

Albert is such a pleasure to work with! Very nice and thoughtful couldn’t recommend another service writer! thoughtful couldn’t recommend another service writer! More