Schaumburg Honda Automobiles

What a disappointment! Scheduled my oil change for 2pm, arrived to dealership right on time, stud by the car for 15 minutes in the service lane (I was the only one there). Everyone passing by had the same arrived to dealership right on time, stud by the car for 15 minutes in the service lane (I was the only one there). Everyone passing by had the same greeting "Someone will be with you shortly"! Per receipt, car was checked in at 14:16 and ready at 16:48! Two gentleman came half hour after me to the waiting room and left half hour before me, I doubt they came for windshield wiper replacement! If you are really that busy, please advise your customers not to come or reschedule their appointment instead of having them wait in the lobby. You knew exactly what service I'm coming for. Carwash was not working so it had no effect on the wait time. I could have drove to Crystal Lake Honda 30 miles away and be back sooner with the oil change. I guess lesson learned on my side... More

The building is falling apart and is very unkept. I went in on a Saturday without an appointment and everything seemed rushed. I'm okay with that but the customer service was not the best, lack of hospitali in on a Saturday without an appointment and everything seemed rushed. I'm okay with that but the customer service was not the best, lack of hospitality More

Gary is a great salesman and the whole process was quick and easy. Great car, great prices and customer service. Would recommend to all my friends and easy. Great car, great prices and customer service. Would recommend to all my friends More

Mike was great to work with! I was purchasing my first car and he made the process go smoothly. I will definitely purchase my next car through them! car and he made the process go smoothly. I will definitely purchase my next car through them! More

Good dealership. I was able to get the car I wanted in the color I wanted and the salesman Kevin was a great help with the process. the color I wanted and the salesman Kevin was a great help with the process. More

We had a wonderful time purchasing our new car. Not only was our salesperson helpful and extremely knowledgeable about our vehicle, everyone else on the team was helpful in making the process extremely plea was our salesperson helpful and extremely knowledgeable about our vehicle, everyone else on the team was helpful in making the process extremely pleasant. Definitely plan on going back here again when we need to replace our other car. More

The staff was down to earth and they create a friendly atmosphere. Honda’s have been part of the family for some time and will remain that way with the new purchase :) atmosphere. Honda’s have been part of the family for some time and will remain that way with the new purchase :) More

Great working with these guys…bought a used RDX. Quick and easy process. Respectful salesman and sales manager. Had a problem with AC a few days later. Mike the sales manager and Anthony in service wen and easy process. Respectful salesman and sales manager. Had a problem with AC a few days later. Mike the sales manager and Anthony in service went out of there way to make sure it was repaired at no cost; even for a used car sale. Great guys to work with. Nothing to say except wow! GREAT EXPERIENCE. More

Great and friendly dealership got to meet the manager Mike was very helpful and wanting to make sure I was happyy with the used car purchase was reasonably priced, Mike also made sure I received my key Mike was very helpful and wanting to make sure I was happyy with the used car purchase was reasonably priced, Mike also made sure I received my key set complete. Really excellent service I was in and out in less than 2 hours. Definitely would consider going back and buying my next vehicles at Schaumburg Honda More