Schaumburg Honda Automobiles

Horrible. I should have bought from Barrington Honda even though they did not have my color but they deal with classy people and thus don’t cheat and misrepresent like schaumburg. Unfortunately I never learn though they did not have my color but they deal with classy people and thus don’t cheat and misrepresent like schaumburg. Unfortunately I never learn my lesson. I have bought several cars from schaumburg in last 30 years and always been disappointed especially with Odyssey that needed a new transmission every 35k and I donated it when it needed its 3rd transmission. They tried to cheat me with 2021 CRV by removing some options from the final offer. I left when I noticed it but went back because I could not find the color I wanted at Barrington and Schaumburg raised their price by $1900. The salesman said his manager wants to punish me for leaving and coming back. I thought they were in car business but apparently they are also in punishment business. Very horrible low class people. I bought an EX because salesman told me EXL only has leather and Touring only has GPS but I found out later EXL and Touring have much more than that. If he had showed and explained EXL or Touring I would have most probably bought Touring . Terrible experience More

Five-star experience. Carlos was a great salesman, the finance manager was extremely smart and help me overcome hurdles to get me into my car. From finding the car on the Internet, to negotiating a price. finance manager was extremely smart and help me overcome hurdles to get me into my car. From finding the car on the Internet, to negotiating a price. Schaumburg Honda was incredible! More

The dealership is very noisy with crazy loud music. Not even able to have proper conversation while making deals. Could be their strategy of distracting customers. I complained about the loud music while I even able to have proper conversation while making deals. Could be their strategy of distracting customers. I complained about the loud music while I was there but no use. The sales rep I worked with had no clue what she was doing and have no knowledge about the car I asked for. The only good part is, the deal I got is very good and I liked the car I bought. But the experience at the dealership is horrible. There are some people there just giving fist bumps to customers but no one I talked to seemed professional. Guess thats what we should expect from how Honda dealership The only professional I met was the finance manager who was very courteous and explained me things well about the paperwork. More

Kyle and Trey were very helpful when purchasing my new car and trade in was easy with no hassle. Appreciated they were able to quickly get the make model color and features I wanted. car and trade in was easy with no hassle. Appreciated they were able to quickly get the make model color and features I wanted. More

Mr Smith is very professional salesman when you walked into the showroom, able to help us to find our needs. The transaction went smoothly everyone is so polite. into the showroom, able to help us to find our needs. The transaction went smoothly everyone is so polite. More

Our salesperson, Stela, was very friendly and helpful . This is our first car and she made the process very easy and smooth. Staff is also very friendly This is our first car and she made the process very easy and smooth. Staff is also very friendly More

Excellent service offered by Stela at Schaumburg Honda. She gave nice information about the car while test drive. She has nice customer service skills and make my car buying experience amazing. She deserve She gave nice information about the car while test drive. She has nice customer service skills and make my car buying experience amazing. She deserves more than 5 star. Also, Micheal Lis provided detailed information about car features and help me in learning new features offered by Honda. More

Good experience. New 2021 Honda Touring had a TPMS sensor trip on my ride home, but I reset it. Came back next day and reset. sensor trip on my ride home, but I reset it. Came back next day and reset. More

I knew what I wanted and did some research as this location did have the best price. I also looked at the dealer's online review prior to coming there as that played a major part of my decision. I fel location did have the best price. I also looked at the dealer's online review prior to coming there as that played a major part of my decision. I felt like I got a pretty good deal and they were willing to work with me. There wasn't much pressure and Taylor did a good job. However, there are two things that stopped me from giving this dealer a perfect 5. First, they valued my trade in a bit less than what I anticipated without giving me much info ($3500). It wasn't a major issue but it's kind of disheartening to see them turning around to sell my vehicle on their website for $8,000+. On top of that, according to CarFax, they didn't do any oil changes/belt replacements. It's due for it and that is scary for the next buyer. Second thing is that the online price included all the available discounts from Honda. The online price doesn't even break down the promo's. Taylor stated it also already included a college grad discount ($500). Luckily I graduated a year ago but what would of happened if I didn't qualify for that? That's a bit misleading and the e-Price should break down all the discounts. Anyways, I feel like Taylor and the F&I manager (I think its Dave Labahn) were good and didn't feel much pressure as I knew what I wanted. Overall, I would recommend this dealership. More

Everything was all good a nice dealership people are nice I was there for about three hours and everything turned out perfect.Mike Yang who was my sale person he was real good and cool and funny but I wish t I was there for about three hours and everything turned out perfect.Mike Yang who was my sale person he was real good and cool and funny but I wish they could’ve rung the bell When I bought the car but it’s all good I’m satisfied and a happy More