Schaumburg Honda Automobiles

Avoid this place at all costs. They will dangle a few dollars savings up front but this is to hide their arrogance and incompetence if you require any service after the sale – including warranty work! W dollars savings up front but this is to hide their arrogance and incompetence if you require any service after the sale – including warranty work! We will never again buy anything from Schaumburg Honda or any Rohrman dealership. Made on-line appointment to have the heater fixed in a new Honda Pilot because it only pushed cold air into the cabin in spite of the engine being completely warmed up. In spite of making an on-line appointment, Kelly the Service Advisor stated that he did not see my appointment and that he was too busy to fit me in that day. He continued by complaining that their systems never communicate and that this happens all the time. I showed him my on-line appointment confirmation and informed him that I took the day off of work to have this warranty work done. Although surly he finally agreed he would try to squeeze my SUV in. A couple of hours later he called and verified that the heater was only able to deliver ‘heated’ air at 28°F but explained that he considers this normal. He blamed it on that it was cold outside - imagine that, expecting a heater to work during cold weather? Brought it back a 2nd time for the same issue. This time they brought the vehicle into the heated shop so that they could claim the heater was functioning ‘normal’. They again blamed it on the weather being cold outside – sorry Rohrman Honda but I don’t need to use the heater while the vehicle is parked in a heated garage. Nothing but pathetic excuses to try avoid doing warranty work. The only humor was when leaving they gave me an envelope with someone else’s keys in it. Talking about complete incompetence! In order to avoid a negative BBB rating they claimed a district service rep would contact me but they needed to fill this position first. This was 16 months ago and still no response. Perhaps it takes a long time to hire good people these days. Since then I have sent emails and even certified US mail to his dealership - still no response. All the negative reviews about Rohrman Honda are true - they are incompetent, arrogant and unresponsive. Do not spend your hard-earned money at Rohrman Schaumburg Honda. More

I had a great experience working with this dealer. They didn’t waste my time and worked with me to get me into the car I wanted. didn’t waste my time and worked with me to get me into the car I wanted. More

Stephen was awesome really made the experience of buying a new vehicle pleasent. He made sure to keep in touch and made sure all of our questions were answered. D. Jay was also very pleasent to work with, h a new vehicle pleasent. He made sure to keep in touch and made sure all of our questions were answered. D. Jay was also very pleasent to work with, he explained everything in detail and made sure all of or questions were answered. I have already recommended family members to do business with you. More

Having a horrific time getting a call back with answers. Bought a brand new 2020. One month has passed and they have not paid off the vehicle I traded in. Trying to protect my credit score!! Bought a brand new 2020. One month has passed and they have not paid off the vehicle I traded in. Trying to protect my credit score!! More

Jason was awesome. He was very professional and knowledgeable. Would definitely by another car from Jason. Manager was awesome. Very easy to work with. Thank you very much for the great experience knowledgeable. Would definitely by another car from Jason. Manager was awesome. Very easy to work with. Thank you very much for the great experience More

Muy buena calidad excelente precio muy organizado y rápidos lo mejor Qué podemos encontrar en onda la calidad es excelente es algo una experiencia muy bonita y sobre todo porque te ayudan con todo lo q rápidos lo mejor Qué podemos encontrar en onda la calidad es excelente es algo una experiencia muy bonita y sobre todo porque te ayudan con todo lo que necesitas More

My brother Daniel and I went to several dealerships, but ended up leasing here because of how helpful, reasonable, and friendly Big Mac was! If you're looking to purchase or lease a car definitely come here ended up leasing here because of how helpful, reasonable, and friendly Big Mac was! If you're looking to purchase or lease a car definitely come here and see Big Mac and he'll take good care of you! More

Big Mac did a great job getting me to the price I needed, guiding me through the process of leasing for the first time and giving me a great deal on my trade in. guiding me through the process of leasing for the first time and giving me a great deal on my trade in. More

Good experience. Everyone tried hard to please. I quickly found the car I was looking for at a reasonable price. After I bought the car, Michael did a great job of telling me about it and demonstrat quickly found the car I was looking for at a reasonable price. After I bought the car, Michael did a great job of telling me about it and demonstrating the new features. More

Scheduled an appointment and was able to purchase the automobile that I wanted. Staff collaborativly worked to see that I received a pleasant car buying experience. automobile that I wanted. Staff collaborativly worked to see that I received a pleasant car buying experience. More