Schaumburg Honda Automobiles

Leslie helped me find the car I wanted. She took me on a few test drives before I made my decision, and she followed up with the management on getting me the best price. few test drives before I made my decision, and she followed up with the management on getting me the best price. More

The service here was great. The employees were incredibly kind and super helpful in helping me find my new car. They worked with me and made sure I was satisfied. kind and super helpful in helping me find my new car. They worked with me and made sure I was satisfied. More

Wonderful experience! Everyone was truly kind. It was the first time I bought a car and I did not feel pressured or anything. Very grateful!!! first time I bought a car and I did not feel pressured or anything. Very grateful!!! More

It was a great experience working with Stephen Gonzales. I misunderstood the paperwork when I submitted the earlier survey - didn't see where the repair work on my trade-in was included with the the trade-in I misunderstood the paperwork when I submitted the earlier survey - didn't see where the repair work on my trade-in was included with the the trade-in amount I was given. Please replace that survey with this one. More

Love my car, got my price but a VERY painful experience! This dealership is still in the dark ages and not only has not adapted to modern technology and progressive sales systems but they have not modified t This dealership is still in the dark ages and not only has not adapted to modern technology and progressive sales systems but they have not modified the car buying process for the current pandemic. They are still trying to bait and switch at every turn and it takes tons of energy, time and patience just to plunk down $30,000+ dollars to buy a car! I tried to do all of my research over the phone and online so that I could minimize time in the showroom but to no avail. Donald Dunning was GREAT internet sales on the phone and via email and was the reason I decided to purchase with Rohrman. He was responsive, knowledgeable and detailed. Unfortunately once I came in to purchase the car and thought I was doing the final (and quick) purchase with him I was told I CAN"T work with him! From there ALL was downhill. Hours and hours in the showroom. Waiting and waiting for paperwork which never matched the quote I was given. They tried to add in accessories and fees as if the consumer is an idiot. Process was very condescending. No reason for this type of process nowadays! Get with the times. No one wants to play these games. Finally after going to manager, ranting and threatening to leave I got paperwork that matched my quote. Had to return again for the final purchase and again hours and hours of needless waiting all the time concerned about the virus situation. People (and employees) coming in and out without masks or with chin masks! Lots of employees meandering around but for some reason we couldn't get the deal done and get our of the place! Bogged down in paperwork that could have all been handled online prior to my visit if they weren't just trying to maneuver some extra fees along the way. Even at the final step to the payment office which was way too close of quarters for corona safety, the guy tried to slip in different payment terms and sell me on overpriced warranties. Finally left in our beautiful new car frustrated and exhausted and never wanting to do this again. My 20 something daughter who was with me is now dreading the day she needs to purchase a car based on her experience. She has learned not trust any car dealer and to get EVERYTHING in writing including the ALL IN pricing which they desperately try not to provide. Time to stop trying to take advantage of the consumer and stop this unnecessary crazy process!! Please please take a lesson from Amazon before it is too late - younger consumers want a quicker, straightforward and transparent sales process! More

Everything was excellent.thank you very much.I am happy! Next time when i disayd buy new Honda it will be only Schaumburg ! Thanks for everything happy! Next time when i disayd buy new Honda it will be only Schaumburg ! Thanks for everything More

Worst experience ever. Is been a month and they still can't close the deal. Very unprofessional. Will never do business with them. I will rather drive an extra 20 or 30 minutes to go to a different Hond can't close the deal. Very unprofessional. Will never do business with them. I will rather drive an extra 20 or 30 minutes to go to a different Honda. More

We got the car at a price we were happy with, though the experience itself took 6+ hours. If you have the time, they might have the right deal for you! experience itself took 6+ hours. If you have the time, they might have the right deal for you! More

Leslie was amazing ! She was so helpful & helped me find a car I absolutely love! She answered all my questions! I would definitely recommend her to any one! I felt so comfortable having her as a salesperso a car I absolutely love! She answered all my questions! I would definitely recommend her to any one! I felt so comfortable having her as a salesperson, better than any guy or different person! 😊 More

I had spoke to both Mark and Gene and when I arrived to the dealership the car I was interested in was ready for me to view and test drive. While driving the car my current vehicle was appraised making the dealership the car I was interested in was ready for me to view and test drive. While driving the car my current vehicle was appraised making the buying process pretty painless. It was a busy Saturday morning so the whole process took a few hours but I left with a great new vehicle. More