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Schaumburg Honda Automobiles
Schaumburg, IL
2,898 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,898 reviews
February 23, 2020
Very good, I liked people all I met when visiting your store, I will recommend to friends mine if they are looking for new or used HONDA store, I will recommend to friends mine if they are looking for new or used HONDA More
by Terrymatsuki
Employees Worked With
Kurt Willner, Ray Merced
February 23, 2020
I just wanted to take a few minutes to rate my overall experience at Honda Schaumburg. This was a very smooth and stress free process from beginning to end. More specifically I would like to give high pr experience at Honda Schaumburg. This was a very smooth and stress free process from beginning to end. More specifically I would like to give high praise to my salesman, Mike Yang and the Sales Manager,Akira Shibata. They were both extremely helpful and genuine, taking the time to hear me out and help me with my current situation. They had a relaxed approach and I did not feel pressured at all. After shopping around and doing my research, I realized they both did everything they could to assist me. I left Honda Schaumburg with my 2020 Pilot, highly satisfied with my overall experience. The process was painless and the customer service far exceeded my expectations. Thank you both!! Thanks for being so honest with me from the start and sticking to your word!! I would honestly recommend Honda Schaumburg to my family and friends. Thanks again!! I absolutely love my new Pilot!!! More
by Grangov91
Employees Worked With
Mike Yang, Akira Shibata
February 22, 2020
Nicholas Kioutas was exceptional Nicholas was very knowledgable, efficient, easy to approach, followed up with answers in a veery timely manner and extremely respectful. He made the c Nicholas was very knowledgable, efficient, easy to approach, followed up with answers in a veery timely manner and extremely respectful. He made the car buying experience an exceptional one! More
by 5MAJEEDS
Verified CustomerEmployees Worked With
Nicholas Kioutas, Akira Shibata
February 22, 2020
Carlos was very helpful from the start! He always gave us the time we needed to make the right decisions and never pressured us! Especially being first time car buyers, he made such a stressful process easy! the time we needed to make the right decisions and never pressured us! Especially being first time car buyers, he made such a stressful process easy! Will come back when we need another! More
by Rachelppage
Employees Worked With
Carlos Neria
February 21, 2020
Ray and Akira went above and beyond. My experience trading in my car and leasing a new one could not have been easier! I truly appreciate the attention to detail, kindness, and consideration that I r trading in my car and leasing a new one could not have been easier! I truly appreciate the attention to detail, kindness, and consideration that I received from both of them. Thank you! More
by ctalpos31
Employees Worked With
Akira Shibata, Ray Merced
February 20, 2020
Carlos our agent was very helpful and gave us a deal that we could not resist! I just gave my info and they did everything. Highly recommendable! we could not resist! I just gave my info and they did everything. Highly recommendable! More
by Joan Torrato
Employees Worked With
Carlos Neria
February 18, 2020
I was very pleased with the whole experience. John, the sales consultant was very knowledgeable and understood my needs. I would definitely recommend this dealership to friends and family. sales consultant was very knowledgeable and understood my needs. I would definitely recommend this dealership to friends and family. More
by RAULCONTRERAS90
Employees Worked With
Kurt Willner, John Wils
February 18, 2020
Really happy with the deal. I had to trade in my old car for Honda HRV. I love the way Fred was empathetic to ensure I get what I was looking for !!! Really wonderfully happy, and would recommend to anyone for Honda HRV. I love the way Fred was empathetic to ensure I get what I was looking for !!! Really wonderfully happy, and would recommend to anyone looking to buy a Honda vehicle More
by JANEJENI
Employees Worked With
Akira Shibata, Fred Shams
February 17, 2020
Excellent experience with Mike lis and good with Gene Shenkm Dear Bob Rohrman, As a loyal customer of Schaumburg Honda, we always had very good experience ever since we purchased 5 new cars in the past 40 year Dear Bob Rohrman, As a loyal customer of Schaumburg Honda, we always had very good experience ever since we purchased 5 new cars in the past 40 years. We always received fair prices and excellent service in working with general managers and the service department. However, on our recent 6th new car purchased our experience was not all that good due to the sales person to whom we were assigned and a serious problem with our new car that our salesman should have known about. As we drove the car home, we noticed a very strong gasoline smell coming from the trunk and inside the car that no one could tolerate. In fact, we had to open the garage door for hours to get rid of the gasoline smell. Later on, when we brought car back to the Dealer, the Dealer discovered that someone spilled gasoline inside the trunk while he or she were filling gas tank and the smell stayed inside the car, and specially the trunk for several days. But, we thanks the General Manager Gene Shenkman who agreed to give us another new car instead and assigned us to work with Mike Lis who has excellent experience on new cars. We were lucky to work with Mike. He is a very friendly, honest, trust worthy, and knowledgeable in new Car Delivery specialist. I would highly recommend Mike for new car Specialist. We have and will continue recommending Schaumburg Honda for family and friends; hopefully, this recent experience will not happen again. Thank You Edward Yonan More
by eeyonan
Employees Worked With
Mike Lis, Gene Shenkman
