Schaumburg Honda Automobiles

long Trip Got up @ three thirty to fly in to Chicago. Told me I had an eight o’clock appointment. They made us wait and wait and wait. Didn’t offer coffee or wa Got up @ three thirty to fly in to Chicago. Told me I had an eight o’clock appointment. They made us wait and wait and wait. Didn’t offer coffee or water. Finally got in to sign papers. Herded is like cattle. No real appreciation for buying a car from them. Asked a couple of questions which he told me had to deal with used car manager. He never came out. Had an eight hour drive home so left. I’m sure that’s what they were waiting for me to do. Eric was the only one that was nice to us. If it wasn’t for him I wouldn’t give them three stars. More

Amazing service Vito and Anthony were amazing , took care of me and my car perfectly , truly I didn’t have to worry about anything, they are an asset to your company Vito and Anthony were amazing , took care of me and my car perfectly , truly I didn’t have to worry about anything, they are an asset to your company , informative and friendly. Would recommend to work with them any day ! More

Service department is incompetent STAY AWAY. I booked an oil change for 4:30 and I arrived at 4:15. They said it would take an hour. At 6:20 I went to check on it and they were still w STAY AWAY. I booked an oil change for 4:30 and I arrived at 4:15. They said it would take an hour. At 6:20 I went to check on it and they were still working on it. Just an oil change....2+ hours. Ridiculous. But the best part is at 6:30 they tell me its ready and I check out, get the car and leave, and 15 minutes later I get a call from the mechanic saying that he forgot to put some parts back on my car and could I please come back. Real professional for a Honda Dealer. The only reason to pay for an overpriced oil change at the dealer is to not have to worry about shoddy work or so I thought. Now I need to go to a real Honda dealership to see what sort of damage Schaumburg Honda caused to my car by forgetting to put the car back together before telling me it was ready after 2+ hours to change the oil. I can't imagine why Honda lets this dealership use their name. Do yourself a favor and go anywhere else for service because this dealer is a joke. More

Great Sales person (Fred Shams) went to great lengths to get the deal I needed. Mike Lis was super helpful and went the extra mile in ensuring that all area Sales person (Fred Shams) went to great lengths to get the deal I needed. Mike Lis was super helpful and went the extra mile in ensuring that all areas were covered. More

Super great employee, Howard Chow The employee, Howard Chow was so.kind and suggested the best deal I was really satisfied with. The best deal, and the best service ever! The employee, Howard Chow was so.kind and suggested the best deal I was really satisfied with. The best deal, and the best service ever! More

Honda Over the last 6 years I purchased three Hondas. I always started locally with Schaumburg Honda but never reached the best deal. I always felt pressure Over the last 6 years I purchased three Hondas. I always started locally with Schaumburg Honda but never reached the best deal. I always felt pressured into buying a color or trim package I did not want and purchased a honda nearby. Until I meet Eric Merlo and sales manager Kurt. They found the exact color/trim package and were very competitive to other dealers online price. I had a great car buying experience and look forward to purchasing additional vehicles with Bob Rohrman Honda. More

Best customer care My customer care representative Lance Dias went above and beyond and did a thorough job of investigating and fixing issues in my vehicle. Excellent se My customer care representative Lance Dias went above and beyond and did a thorough job of investigating and fixing issues in my vehicle. Excellent service! More

Janet was very helpful and made my visit easier. Great employee who represents your dealership in a professional manner. I like working with her. Glad she was very helpful and made my visit easier. Great employee who represents your dealership in a professional manner. I like working with her. Glad she is so helpful. More

Thoughtful Care with Janet My husband and I had a wonderful experience working with Janet Estrada at Honda to replace our brake pads and to identify the source of a whirring sou My husband and I had a wonderful experience working with Janet Estrada at Honda to replace our brake pads and to identify the source of a whirring sound. More

Great experience Everyone who was involved in my purchase, from Andrea Maturo in the Internet department, to Roger Mogle in Sales and John Azpuru the Sales Manager, wo Everyone who was involved in my purchase, from Andrea Maturo in the Internet department, to Roger Mogle in Sales and John Azpuru the Sales Manager, worked tirelessly in my interest to make the purchase work for me. I couldn't be more pleased with how I was treated and with the car I purchased. More