Schaumburg Honda Automobiles

Service Department Very professional service advisor Car was ready when I arrived at dealership The courtesy shuttle driver was very friendly and cashier was also very Very professional service advisor Car was ready when I arrived at dealership The courtesy shuttle driver was very friendly and cashier was also very professional More

Very good Very pleased with my experience with Donald. He had the car pulled up for me and got me to the same price as my previously leased car. Very pleased with my experience with Donald. He had the car pulled up for me and got me to the same price as my previously leased car. More

Not happy Went in for routine oil change. When service advisor checked me out he informed me engine and pollen filter needed replacement. I had just changed the Went in for routine oil change. When service advisor checked me out he informed me engine and pollen filter needed replacement. I had just changed the filters myself a few months prior. Also told brakes were needing replacement soon. Just 8000 miles prior (in for an oil change) at 8mm in front and 7mm rear. Now only 8000 miles later they claim fronts are at 6mm and rears at 3mm. That's impossible un only 8000 miles. Not to mention front brakes wear 2-3 times faster than the rears. The most disturbing thing that I was NOT told was they found a rear tire at only 12psi. They claimed they couldn't find a leak and just put it back to the recommended 35psi of air. I noticed this notation about the tire on the paperwork but was never told. Very next morning my tire is back down to less than 15psi. To lose that much pressure so quickly is a pretty serious leak (that they claim wasn't found). Later the next day I take the car to a tire shop only to find there is a hole in the sidewall of my tire. How could the dealer have looked for this leak and not found it, especially being on the sidewall?? Exactly... they never even looked for it. Oh yeah, they also didn't give the complimentary car wash either. Whoever the technician was is either totally incompetent, lazy, or just a flat out liar. *Note: service advisor was a nice guy. I have no problem with him personally other than not telling me about the bad tire. I hold the technician accountable for his actions, or lack thereof in this case. More

Responsables;Profesionales Compre carro husado buenas condiciones gran precio trato amable y negociable Exelente vendedor y gran persona para ayudar en cualquier problema,una ex Compre carro husado buenas condiciones gran precio trato amable y negociable Exelente vendedor y gran persona para ayudar en cualquier problema,una experiencia muy agradable More

courteous and professional All members of the staff exhibited professionalism throughout the entire buying process from the Sales rep to the new car delivery specialist.You fel All members of the staff exhibited professionalism throughout the entire buying process from the Sales rep to the new car delivery specialist.You felt your ultimate satisfaction was their first priority. More

Efficient and to the point. I was able to get to what I wanted because Nikko listened and gave me the best option available to fit my needs in a timely fashion. This turned out t I was able to get to what I wanted because Nikko listened and gave me the best option available to fit my needs in a timely fashion. This turned out to be my best experience in acquiring a lease. More

Pleasantly Surprised I went to the dealer not planning to walk away with a new car, but the deal was well worth it. My sales consultant was incredibly friendly and helpful I went to the dealer not planning to walk away with a new car, but the deal was well worth it. My sales consultant was incredibly friendly and helpful. Management was willing to work with me and kept the dealership open late to make a deal but was pushy at times. All in all I'm happy with the experience and shocked I was able to drive off the lot in a new Accord all in one night! More

Awesome They worked with me to make me happy. Can’t say enough. Absolutely came in mad and left very happy. I felt like they wanted to help. They worked with me to make me happy. Can’t say enough. Absolutely came in mad and left very happy. I felt like they wanted to help. More

Great smooth experience Shiraz Mian was a great sales rep and treated my wife and I with great customer service and had exceptional knowledge on the 2019 Honda Accord Sport. Shiraz Mian was a great sales rep and treated my wife and I with great customer service and had exceptional knowledge on the 2019 Honda Accord Sport. With this experience, I would recommend this Honda to anyone. More

Good overall!! I knew what car I want it. I just wanted to be in and out and Danny sale and kurt the manager it it happen. I knew what car I want it. I just wanted to be in and out and Danny sale and kurt the manager it it happen. More