Schaumburg Honda Automobiles

Great experience leasing car from them This was the 3rd or 4th lease with them and they were great every time. They are very customer-focused, they aim to please, and they gave me the deal This was the 3rd or 4th lease with them and they were great every time. They are very customer-focused, they aim to please, and they gave me the deal I wanted. A very well-run operation -- happy to be leasing with them. More

double bait and switch on used car Verified twice earlier that day with them that they had a particular car. Went to the dealership and it took about 30 minutes for them to say that the Verified twice earlier that day with them that they had a particular car. Went to the dealership and it took about 30 minutes for them to say that they "couldn't find the car" and would i be interested in this same model with less options and mileage for a little more money. Another thirty minutes go by and they cant find car number two but oh now they have car number one again. Wait another fifteen minutes and nope now they dont have either car would I like to see anything else. Theres even more absurd details i am leaving out, too. It doesnt seem as if they treat their new car customers this way but this was a really bitter experience. I also waited to see if there was a follow up call or anything to apologize. There was none. Also both cars still remain on their website which makes me believe this wasn't an honest mistake. More

Great Service Personal attention, reasonable service time - even when the queue is long, staff you can trust. It’s not often you can find those qualities in combina Personal attention, reasonable service time - even when the queue is long, staff you can trust. It’s not often you can find those qualities in combination. More

Auto shopping in a winter storm Digital sales folks were very responsive. Deron was patient and worked to meet our requests. Mike’s prep of the CR-V was wonderful. Still hope to find Digital sales folks were very responsive. Deron was patient and worked to meet our requests. Mike’s prep of the CR-V was wonderful. Still hope to find our garage remote from the Ford 500... Update... Mike found it! Thank you. More

Very nice place and friendly people A lot of car to choose from with many people who work with you. They’re really helpful and nice. I like this Honda dealer A lot of car to choose from with many people who work with you. They’re really helpful and nice. I like this Honda dealer More

Fantastic specialists and service Professionalism in working with the client. A lot of wonderful experience for the customers who are seriously treated by the Honda Schaumburg staff. C Professionalism in working with the client. A lot of wonderful experience for the customers who are seriously treated by the Honda Schaumburg staff. Customer satisfaction on a high level. The purchase of the car Honda Odyssey Elite 2019 was a real pleasure with Honda Schaumburg. More

Defective suv, lack of service Dealership readily admits Pilot has no heat. Not interested in trying to fix problem but instead told me that Honda uses an inadequate heater core in Dealership readily admits Pilot has no heat. Not interested in trying to fix problem but instead told me that Honda uses an inadequate heater core in 2018 Pilot. Basically told that it is not their problem that this vehicle does not have heat. Told to complain to Honda and that if enough complaints come in maybe Honda will do something about it. At one point a fully warmed-up engine was pushing out 16 degree F cold air. The service advisor says that is normal. What a joke. Don’t buy a Honda and certainly avoid Schaumburg Honda. More

New car Great service! Pleasant experience from start to finish! Great job with the overall experience. I appreciate that lack of a hard cell for the Accord, Great service! Pleasant experience from start to finish! Great job with the overall experience. I appreciate that lack of a hard cell for the Accord, very professional. More

Very good experience They put an extra effort and a lot of time to find an affordable and a very nice car for me, I was happy. I was very grateful to them for a special d They put an extra effort and a lot of time to find an affordable and a very nice car for me, I was happy. I was very grateful to them for a special deal. More

My new car Very happy with the no xxxxxxxx and to the point sale. Fred had the car I wanted and made a deal without any xxxxxxxx. Fred was the best salesman I h Very happy with the no xxxxxxxx and to the point sale. Fred had the car I wanted and made a deal without any xxxxxxxx. Fred was the best salesman I have ever had in 15 yrs of buying cars and my dads 30 yrs of buying cars. If I needed a car or a friend needed one I would send them to Fred. More