Schaumburg Honda Automobiles

Great as always My service representative is wonderful. Explained everything clearly. The car is great, and I recommend this group highly. Their people make the diffe My service representative is wonderful. Explained everything clearly. The car is great, and I recommend this group highly. Their people make the difference. Happy Holidays More

Long wait for an oil change. For the most part I’ve received fairly good service at your dealership the last three years. BUT an hour for an oil and filter change is way to long. For the most part I’ve received fairly good service at your dealership the last three years. BUT an hour for an oil and filter change is way to long. The previous oil change I had done at your facility was 1:30 so I guess you’ve improved somewhat. If you had an out building, like a Jiffy Lube, that just handled the basic servicing where your customers could pull in and out in 30 minutes or less, and be as competive on their prices, I’d bet You would have more business and much happier customers. More

Professional Presentation and Service Professional sales presentation service, delivery and followup. Will definitely return for service or future purchase needs. Was impressed with Jame Professional sales presentation service, delivery and followup. Will definitely return for service or future purchase needs. Was impressed with James Givens technique and presentation skills. More

Travel past a Honda dealer to come to you I pass HondA Barrington to come to you because of Vito Pannarele. I trust him that he is looking out for my best interest and as long as Vito is the I pass HondA Barrington to come to you because of Vito Pannarele. I trust him that he is looking out for my best interest and as long as Vito is there. I’ll be coming More

Bob and Scott Bob is amazing at what he does. And Scott, whom I purchased my vehicle from, made it a point to come out and greet me and see if he could assist. His Bob is amazing at what he does. And Scott, whom I purchased my vehicle from, made it a point to come out and greet me and see if he could assist. His wealth and knowledge is amazing. I had a small issue with communication and Bob resolved the issue quickly. He is so kind and truly cares about the customer experience. Top notch service. This is our fourth family vehicle purchase from this location, and it is because of the integrity of the service we get at Schaumburg Honda. Can’t wait to buy another car from these guys! More

Replace starter motor on Honda Element 2007 So here is the story about my Honda Element 2007 with starter problem. I dropped off my car to the Honda service with the expectation to change my sta So here is the story about my Honda Element 2007 with starter problem. I dropped off my car to the Honda service with the expectation to change my starter motor after 122 000 which is normal after all this mileage. After 3 days I picked up my car and after driving about 10 miles I noticed some smoke coming from the front of the engine and also the engine was ticking and there was a sounding different. I also noticed that some of the clips were missing from lower end of the splash guard and there were some loose screws by the wheel well liner. Overall this is really unacceptable from the Honda service. More

Scheduled oil change I arrived early for my 11:15 oil change appointment. I told my service rep I’d be waiting for my car. An hour and 40 minutes later, no one had come to I arrived early for my 11:15 oil change appointment. I told my service rep I’d be waiting for my car. An hour and 40 minutes later, no one had come to speak to me or tell me my car was ready. I asked one of the employees at the register, who was very pleasant and looked up the progress on my car for me. She said it was still showing that it was being worked on but to find my service rep for more info. I located my rep and asked about my car. He told me to hang on a minute and walked away for about two minutes. When he came back, he said, “Yeah, it’s ready,” with no explainantion as to why it took so long or any apology for not letting me know the work was done. I understand it was busy at the time but an oil change with a pre-scheduled appointment should not take an hour and 40 minutes. And I wonder how much longer I would have remained there had I not sought out my service rep. Not a great experience. More

BOUGHT A NEW 2018 CRV!!! The experience at Schaumburg Honda was seamless. Fred our salesman was helpful, knowledgeable, followed up after the purchase. We felt like family by The experience at Schaumburg Honda was seamless. Fred our salesman was helpful, knowledgeable, followed up after the purchase. We felt like family by the time I left the dealership. We knew what we were looking for when we went into the dealership. Call this dealer, set an appointment with Fred and you will be very pleased with the outcome. More

Good, friendly service. Only problem was a long wait to get my car after service was completed, over 15 minutes. Otherwise satisfied with the service. Thanks. liked the work Only problem was a long wait to get my car after service was completed, over 15 minutes. Otherwise satisfied with the service. Thanks. liked the workspace and donuts. More

Not recommend . Car was nice. Costumer service could be better. Financing could be better. Not over use hard inquiry so many times. I was told they use TransUnion s . Car was nice. Costumer service could be better. Financing could be better. Not over use hard inquiry so many times. I was told they use TransUnion scores. At the end tjey use Experian. Just because Experian is always lower. That's the way to rip you off on tje money More