Schaumburg Honda Automobiles

Mostly as expected The only issue I had was the tires were replaced and on the way home the air pressure alarm went off. I checked the pressure when I got home and they The only issue I had was the tires were replaced and on the way home the air pressure alarm went off. I checked the pressure when I got home and they were all filled to specifications. More

Dissapointed A dial above steering wheel was not set back to Original position. Therefore we had to make another trip back to dealer so they could reset corre A dial above steering wheel was not set back to Original position. Therefore we had to make another trip back to dealer so they could reset correctly. Had car in for oil change and what’s included. More

Oil change and exhaust replacement Though this service center can get quite busy they make sure and expedite the process so you don’t feel like you’re waiting very long. Once in the Though this service center can get quite busy they make sure and expedite the process so you don’t feel like you’re waiting very long. Once in the garage you were greeted very promptly and Courteously with a smile. Had help from a service writer named Vito Pannarale. Cannot say enough good things about this gentleman! Greeted with a smile as he listened to my problems with the vehicle and suggested solutions while guiding me with his professional advice as well. At no time did I feel like I would be taken advantage of or lost in the process of repairs since that is out of my realm of every day knowledge. I say this since I have heard horror stories of shady garages and that’s why I go here since I feel my best interest for the vehicle is at hand. Absolutely will continue to patronize this establishment for further maintenance and repairs. Aces all around and great work thank you so much. More

Good customer service I was disappointed that my 2017 Honda CR-V the battery needed to be replaced. Thank goodness I was home. I was very shocked to hear about the batte I was disappointed that my 2017 Honda CR-V the battery needed to be replaced. Thank goodness I was home. I was very shocked to hear about the battery but Honda Schaumburg replaced the battery fir free with warranty. I so hope this was the problem More

"Great Service" Lance Dias, my Service Advisor, was very courteous and helpful during my recent visit. He explained, thoroughly, what needed to be done to my CR-V. Lance Dias, my Service Advisor, was very courteous and helpful during my recent visit. He explained, thoroughly, what needed to be done to my CR-V. The time my car was being serviced was even less than expected. I am a very satisfied customer since 2003. More

Early appointment, in, out done. As always I am able to book an appointment, get in for service and the job does not take to long. I always wait while the job is done and if there is As always I am able to book an appointment, get in for service and the job does not take to long. I always wait while the job is done and if there is something I need to know the service person comes directly to me and we always have a "consultation" before any additional work is done. More

Great customer service Lance Dias helped with my appiintment and provided the best service. He gave me a loaner vehicle becuase it was going to atleast 3 hours for my car s Lance Dias helped with my appiintment and provided the best service. He gave me a loaner vehicle becuase it was going to atleast 3 hours for my car service. He also made sure I was informed of every detail and completed service on time. Definitely recommend it. More

Simple, no pressure car buying experience. We had a great experience at Schaumburg Honda. Staff was welcoming, honest and knowledgeable. We were car buying with the entire family... young ones We had a great experience at Schaumburg Honda. Staff was welcoming, honest and knowledgeable. We were car buying with the entire family... young ones were even catered to and felt welcome. More

Friendly no pressure experience From James Givens (sales) to everyone else we encountered, we never felt hurried or pressured during our purchase of a new car. This is the 2nd car I’ From James Givens (sales) to everyone else we encountered, we never felt hurried or pressured during our purchase of a new car. This is the 2nd car I’ve bought here in the past 18 years and wouldn’t hesitate to do so again. I especially want to single out Scott and Nick for their time in showing us the workings of our new vehicle. They both even helped me with setting up the navigation system on my 2 year old Accord that I was having trouble with. Very pleased! More

Friendly and very helpful staff They were happy to assist me in answering any and all questions I had about the vehicle and were patient with me through the entire process. I have b They were happy to assist me in answering any and all questions I had about the vehicle and were patient with me through the entire process. I have been going here for years to get my previous car worked on and the experience has always been great and I will continue to go back in the future. More