Schaumburg Honda Automobiles

Patched rear tire due to nail Jason is a Quality Service rep ! One of the best and never let's the customer wait very long !! Listens well and patiently answers all questions. Jason is a Quality Service rep ! One of the best and never let's the customer wait very long !! Listens well and patiently answers all questions. More

Oil change/tire rotation Well satisfied. Advised to keep an eye on brakes, but not to worry. Introduced to and Purchased 3 yr Prefered Care Plan. Service Technician was Gadiel Well satisfied. Advised to keep an eye on brakes, but not to worry. Introduced to and Purchased 3 yr Prefered Care Plan. Service Technician was Gadiel Andalusia. More

Kelly Saved the Fourth of July Tire had two nails in it and Kelly was able to fit me in on a busy holiday weekend. He gave me many options and was able to make a bad situation much Tire had two nails in it and Kelly was able to fit me in on a busy holiday weekend. He gave me many options and was able to make a bad situation much better. This is my choice for servicing my Hondas. More

Mike Lis is a great helper when it comes to helping new car buyers getting use to all the controls and gagets in a car. Mike is very perfessional and goes is a great helper when it comes to helping new car buyers getting use to all the controls and gagets in a car. Mike is very perfessional and goes out of his way to return phone calls even on his days off. I am so happy to purchase a car from Schaumburg Honda and being able to call Mike if I incur any problems within my vehicle. I cannot say enough about Mike Lis but he is amazing at what he does. Thank you More

Change or fix the AC system The guys were professional but The AC system inside sucks. If you want our business the dealership has to rely on customer experience teputation is lo The guys were professional but The AC system inside sucks. If you want our business the dealership has to rely on customer experience teputation is lost when we have to witstand so much heat, besides that it eas a good experience. Because of the unconfortable heat I vannot give you 5 stars sorry More

Caring people at Schaumburg Honda We had to make a decision to get a new van due to issues that could not be corrected. Schaumburg Honda bent over backwards to help us come to a good r We had to make a decision to get a new van due to issues that could not be corrected. Schaumburg Honda bent over backwards to help us come to a good resolution. Their employees really care. 😊😊😊 More

Very Honest, great listener and professional We came to the dealership undecided, Mike Yang approached us immediately and was awesome right from the beginning. We left with a great new car! Aweso We came to the dealership undecided, Mike Yang approached us immediately and was awesome right from the beginning. We left with a great new car! Awesome guy More

Fair, Honest and Understanding Couldn’t ask for a better sales associate! Mike Yang was fair, honest and understanding of our needs and situation. Mike took the time to explain ever Couldn’t ask for a better sales associate! Mike Yang was fair, honest and understanding of our needs and situation. Mike took the time to explain everything as needed...could not ask for a better experience!!! More

Great customer service Really nice people, they offer really good customer seevice making you feel good and trustworthy to buy a car at this place. Will 100% recommend Really nice people, they offer really good customer seevice making you feel good and trustworthy to buy a car at this place. Will 100% recommend More

Refused to listen to problem with care I have an on again/off again issue with my hatchback not closing/or sometimes not being able to open. The first time this happened, I mentioned to se I have an on again/off again issue with my hatchback not closing/or sometimes not being able to open. The first time this happened, I mentioned to service writer when I brought in for oil change. It wasn't happening at the time and he said it was probably a fluke. Then the second time it happened, The hatch would not close. I was able to get it to catch somewhat so that it wouldn't fly open and took it to the dealer. On the way my car would not auto lock at all and my door open light kept blinking. As soon as I pulled into the dealer parking lot, the doors suddenly clicked and locked. So, of course, this shows no issue. I waited 2 hours for them to look at the car and instead of listening to how the car was acting, he insisted on giving me a lesson on how to use my hatch. I've had this car for quite a few years and have not had any issues with the hatch until just recently. I did not suddenly forget how to use it. I asked him if it could be the actuator going out and he said there's no way because it's working now. More