Schaumburg Honda Automobiles

I'm giving this dealership 5 stars, because they earned it! Shelley was my salesperson, and she was not only extremely knowledgable, she went above and beyond to get me the best possible deal. She m earned it! Shelley was my salesperson, and she was not only extremely knowledgable, she went above and beyond to get me the best possible deal. She made sure to get me the car I wanted, without going over what I wanted to pay. While I waited for my paperwork to be ready, she offered food and beverages, and made sure I was comfortable. At no point did I feel like I was being "sold to." I felt like she genuinely cared about my needs more than she cared about closing a deal. I've already told everyone I know to go see Shelley at Schaumburg Honda, and I won't ever go anywhere else! (Unless, of course, she leaves...) THANKS, SHELLEY!! You're the best! More

This was my first experience with buying a new car and, needless to say, I was anxious and unsure about the process. I could not be more pleased with the service my family and I received from Shelley. She needless to say, I was anxious and unsure about the process. I could not be more pleased with the service my family and I received from Shelley. She was knowledgeable, understanding and respectful. She continually sought to ensure that I was satisfied with the experience, the service she was providing and any information I was receiving. And despite the fact that I was completely unsure of what I wanted at first and unable to give her clear answers, Shelley was exceedingly patient and she took the time to walk me through my options. Shelley put me in a car that suits me practically, professionally and financially. I want to emphasize that I personally feel Shelley exemplifies professionalism in her field and I would recommend her to anyone. More

I was considering purchasing a new car. I test-drove Honda Accord and Honda Civic, both 2013. In the end, I decided to hold on to my current Honda CR-V 2003 for a bit longer and put off purchasing of a Honda Accord and Honda Civic, both 2013. In the end, I decided to hold on to my current Honda CR-V 2003 for a bit longer and put off purchasing of a new car. The experience at the dealership was very positive. I did not feel pressured at any time and all my questions were answered and concerns addressed. I look forward to going back there when I am ready to make a purchase. The employee I worked with was John Stock. More

They told over email that the price is negotiable and they werr asking almost 1000 $ more than Competition. We requested them to give a better quote and Mohammed started shouting. Walked out and bought they werr asking almost 1000 $ more than Competition. We requested them to give a better quote and Mohammed started shouting. Walked out and bought car at lower price elsewhere. More

Mike Liz has been extremely instrumental in guiding us and providing us with all necessary infromation with regard to our new pruchase. We came here by reference and I must say that his friendliness & cus and providing us with all necessary infromation with regard to our new pruchase. We came here by reference and I must say that his friendliness & customer service was top notch. He was able to work out an awesome deal for us. We couldn't be happier and we love our new "Minivan". Thanks Mike and we look forward to staying in touch with you. More

Price suddenly changed ~500$ when visited them by believing the email quote I received. No explanation why. I even showed the email. He showed me OTD price with new license plates. When I told it wi believing the email quote I received. No explanation why. I even showed the email. He showed me OTD price with new license plates. When I told it will be transfer of plates. He came up with the same price. Answer is that's the final price, whatever you do. Trade-in. Wow - what an evaluation. Manager was not even ready to look at it unless I buy that day itself. He gave a quote of $8K for my trade-in which later I sold for $14K. Once price was finalized, service was good. Rich, Mark and FM took good care and go beyond their limits for making all arrangements. More

Shelley was very helpful and professional. Seems like this job is her passion. She made whole process of buying a car less stressful. I will recommended Shelley to my friends. She is wonderful sales Cons this job is her passion. She made whole process of buying a car less stressful. I will recommended Shelley to my friends. She is wonderful sales Consultant. She shows she cares of her clients. More

I give kudos to Mike Lis. He was friendly, not pushy, willing to go to all lengths for my wife and I to drive a handful of used cars. He gave us an honest opinion as we were choosing between a few cars. willing to go to all lengths for my wife and I to drive a handful of used cars. He gave us an honest opinion as we were choosing between a few cars. The car we ended up purchasing wouldn't initially start, but the team put in a new battery to reassure that we'd be okay. Also, there were a few dents that they will be removing in a few weeks. Mike took my request straight to the service department and got me scheduled right away. Also, there was some paperwork that got lost in the shuffle, he hunted them down, and is having it mailed out right away. Not only did Mike sell us a car, we were able to connect on a personal level as well just talking about family and sports. If I go back to Schaumburg Honda, I will seek our Mike Lis. One of the nicest people you will ever meet. More

Before I even entered the store, Mike took great care of me. He responded quickly and thoroughly to my emailed questions, followed up with friendly phone calls, and did everything that he could to meet my n me. He responded quickly and thoroughly to my emailed questions, followed up with friendly phone calls, and did everything that he could to meet my needs even when the van that I originally wanted was no longer available. When I arrived, he was waiting outside for me with the three vans that I had asked to see lined up and ready to be test driven. He had an extensive knowledge of the different years of the same model and was ensured that any questions that I had were answered. Although I ended up buying the most luxurious of the three vehicles presented, it was not because I felt pressured into it. Mike always gave an unbiased opinion as to the different strengths of each car. Mike was very patient with me and explained everything over again to my wife when she arrived. When it was time to talk price, Mike simply asked what I wanted to do and how he could help me get the car I wanted. I felt empowered in my choice when I said yes to buying the car. I am very grateful for all that he did for my family and have been very pleased with my choice. I would highly recommend Mike to anyone. Thanks, Mike! More

Was referred to dealer by another Rohrman dealership. I assisted an elderly personal friend to buy a new car and negotiated a fair price with salesperson, Deron D. I could not accompany my friend at a lat assisted an elderly personal friend to buy a new car and negotiated a fair price with salesperson, Deron D. I could not accompany my friend at a later date to pick up vehicle, but with deal in hand and agreed to by D.D. and the manager on the floor that day, felt my friend could go without me to pick up the vehicle. Price was jacked up $500 by Deron D., a less than honest person. Elderly person said he was confused and also felt swindled. Subsequent conversations with Deron D. and another sales manager that called me, who was not even part of the original negotiations, were futile. No good explanation as to why they did this other than “he’s the buyer and could make his own decision” AND on the last day of the month?!? Avoid Schaumburg Honda and especially Deron D., who purposely confused and took advantage of an elderly person. More