
Schaumburg Honda Automobiles
Schaumburg, IL
Filter Reviews by Keyword
By Type
Showing 2,900 reviews
The buying experience that I had with Mike Lis was the most enjoyable I have ever had in buying a new car. Mike distinguished himself from the two other internet sales representatives I had contacted and most enjoyable I have ever had in buying a new car. Mike distinguished himself from the two other internet sales representatives I had contacted and was the difference in why I went with Schaumburg Honda for my purchase. Right off the bat, he came up with several ideas regarding incentives and financing that I did not get from the other dealers. This was my first internet sales experience in buying a new car and I would say it is now my preferred method and Mike is my preferred go-to-guy. Mike was able to quickly show that he cared about my decision, making the buying process and decision as easy and enjoyable as possible, and guiding me through the process. In this information age where an internet process can be very impersonal, I never felt that way - it was if I was talking to him live, in front of me, through every step of the process. It made the live visit, the test drive and the purchase quick, easy and enjoyable. I would recommend Mike and Schaumburg Honda to anyone considering the purchase of a new Honda. Great job Mike! More
PLEASE NEVER GO HERE! First and foremost, this PLEASE NEVER GO HERE! First and foremost, this dealership is the worst dealership I have ever been to.I had my new car for four days and the check en PLEASE NEVER GO HERE! First and foremost, this dealership is the worst dealership I have ever been to.I had my new car for four days and the check engine light came on. I brought it in slightly irriated and they stated they fixed it. Two days later it came back on. Clearly they never fixed the issue. There Customer Service Manager called me to try and smooth things over and stated he was told that I was difficult. Seriously? I never screamed or cursed because I questioned their work I am difficult? Maybe fixing a car the first time when its 5 days old would make me happier. Save yourselves and never buy or fix your car at this dealership. More
I purchased a new car over the weekend-- a 2013 Honda CR-V. My sales rep was Roger Mogle. Roger was super nice and very patient with me throughout the whole decision process. I got a pretty good deal CR-V. My sales rep was Roger Mogle. Roger was super nice and very patient with me throughout the whole decision process. I got a pretty good deal on the car, but more importantly, the process of buying a car wasn't as stressful this time around. Perhaps it's because of Roger and his manager, Jim Martinez. They were both very pleasant to deal with and very knowledgeable about their products and services. I would strongly recommend Roger, Jim and this dealership. More
This was my first car-buying experience and, needless to say, I was nervous. I wanted to come to Schaumburg Honda because it was so close to my house. Additionally, I have had relatives purchase vehicles f say, I was nervous. I wanted to come to Schaumburg Honda because it was so close to my house. Additionally, I have had relatives purchase vehicles from here before with nothing but positive feedback. Before I came into Schaumburg Honda, I was told to speak with Mike Lis because he was fair and friendly. After I left Schaumburg Honda, he, and the rest of the staff, was that and more. From the moment I walked in, I was greeted kindly and warm. I knew from the beginning what 2 cars I wanted to look at and Mike was nothing but accommodating. During the test drives, he was able to explain what the differences were between the 2 vehicles I tested, as well as pros and cons to both. He was able to answer all my questions. During negotiating, he didn't make me feel overwhelmed with the "process". I told him what I could afford and what features I wanted in my car, and he was able to explain what would and would not work and meet me in the middle. He made the process seem seamless. In the end, I came out with a great car and a great experience. He has kept in touch in the days after the purchase to see how I'm liking my new car and to make sure I'm aware of my follow-up appointments. I received great customer service and I'm definitely happy with my experience at Schaumburg Honda and with Mike Lis. I would definitely recommend this dealership to others in the market for a new/used car! More
This was the first car my wife and I purchased. I received a quote from 4 other dealerships-one gave me a quote that was well below the others. However, after speaking with each dealer on the phone, received a quote from 4 other dealerships-one gave me a quote that was well below the others. However, after speaking with each dealer on the phone, I knew that John Irvine was the one I wanted to deal with. Not only was he very genuine, but he was very helpful and patient in the process of finding us exactly what we wanted. They matched the lowest offer and I went the next day for the test drive. He took time to show the car, all the features and shared what he liked about it. The only thing I didn't see eye to eye was how they worked the buyer's agreement, which I actually found a $500 dollar mistake on (hence the hit on the 'quality of work rating'). Come to find out, it was actually the finance manager's fault- "he does these everyday, how could he make this mistake?" I thought. My trust in them took a hit when that happened. All in all, good buying experience, great price and definitely a great salesman, John Irvine-would I recommend him? Yes, any day. More
I was given a good price on a new Honda Crosstour over the phone after the 1st visit - asked 3 times to make sure the deal is good and the car very specific. When came back another "manager" came and said the phone after the 1st visit - asked 3 times to make sure the deal is good and the car very specific. When came back another "manager" came and said the price is 2k more - so sorry I went there. DO NOT WASTE OUR TIME !!! More
Mike is a very friendly and helpfull person. He was very honest with all the information that was given to us. He told us what he could do and what he couldn't and delivered on what he promised. We apprec honest with all the information that was given to us. He told us what he could do and what he couldn't and delivered on what he promised. We appreciated that. More
We went to the dealership looking for a used 7-seat SUV based on the recommendation of some friends. The sales staff was very accommodating (we came with two kids) and low-pressure. We had seen other CX- based on the recommendation of some friends. The sales staff was very accommodating (we came with two kids) and low-pressure. We had seen other CX-9s elsewhere and Jerry did a great job getting us a very fair deal on a used CX-9 that they had in stock. We need to get another car for my mother-in-law and we will definitely go back to Schaumburg Honda and happily work with Jerry again. More
Mike Lis one of the nicest sales consultants I've come across. My experience with Mike was truly positive. He is always available to answer any of my questions even after I bought the vehicle. I alre come across. My experience with Mike was truly positive. He is always available to answer any of my questions even after I bought the vehicle. I already recommended Mike to a couple of my friends. More