Schaumburg Honda Automobiles

NOT BUYERS REMORSE/BUYERS BEWARE!!! F rating with the BBB. On June 20, 2012 While waiting for my oil change and minor repairs I was pleasantly approached by the sale representative by the name of Razzak BBB. On June 20, 2012 While waiting for my oil change and minor repairs I was pleasantly approached by the sale representative by the name of Razzak Khader and his manager Mohammed Hussian.Everything he said allowed me to engage trust and confidence in the purchase. When I asked, Mr. Razzak why there was no sticker price in the window, he stated this was because it's a special edition, and it was what they used as a Demo car. He assured me not to worry that he drives a Mercedes because he deserves it and I deserve a nice car. He said well why wait if you get the price and interest you want? You will save in the long run on upcoming expenses of an older car. Quite frankly it made sense. After we agreed upon a deal, he advised me that they just needed to transfer his figures quoted onto an official contract: He offered me a 4.9% interest rate and payments at $365.00 per month. I told him that $350.00 is the highest payment I could afford. We wrote up the figures on a sheet of paper and he said that the finance guy would draft the final copy and not to worry they would take care of me. After I went into Matt Ashford's office and we discussed my credit rating. I signed a total of seven documents feeling that everything was transferred in the fashion it was presented to me by what Khader had written and verbally told me. After the three of them did everything to distract me I saw on the bottom of the page,$23,000 which I thought minus the $12,000 for my car. Before bed I took out the contract to read it one more time and unbeknownst to me, the contract they drafted had 6.99% interest and payments of $392 per month, for 72 months!!! Mr. Ashford stapled information to the contract covering the core financials above. Why would I take an already high car payment of $280.00 per month and only owe $11,800 for four more years to a payment of $392.00 for six years? How could I afford a now $31,665.60 vehicle? There is no other explanation other than these men orchestrated this intentionally to defraud me! Crooks in Schaumburg! Cindi Koss an advocate said she would come right over and called my attorney who I have known for fifteen years, Robert Arnold. He said it's up to the dealerships discretion but to return the vehicle and ask for my car back. As I walked over to Mr. Khader he looked at me straight faced and said what happened did you buy a warranty or something else. I wasn't in the office so I don't understand why you paid that much. Unfortunately, Mr. Mohammd took a couple days off and that Mr. Ashford had the day off. Mr. Khader told me that he didn't know what happened and why did I sign this contract? He sent over Mr. Shenkman who responded,"This is not his problem, sorry you have buyer's remorse, and that he will personally tow the vehicle back to my house and charge you for a tow if I were to leave the vehicle". More

This was my first time buying a new car and Shaumburg Honda made it quite the relaxing experience! I was expecting to have salesmen forcing cars upon me and pressuring me into buying a car, but quite the Honda made it quite the relaxing experience! I was expecting to have salesmen forcing cars upon me and pressuring me into buying a car, but quite the opposite ended up happening. Everyone was very understanding and the gentleman who helped me out, Mr. Brayfield, made the process as painless as possible. They found the exact car I wanted. There was a minor issue that the car was not on their lot, but they had the car delivered from a different location that same day! I was impressed and they worked with me to give me the best deal possible. Overall I was so comfortable with my decision and Schaumburg had some of the best customer service I have seen. Since I bought my car they have been checking up on how everything is going with the car and answered any questions I have had. I highly recommend this place to anyone looking for a fair and comfortable car buying experience! More

Mike was upfront with his best price right off the bat, honored that price throughout the transaction, and continued his great service until the car was driven off the lot. I really appreciated finding som honored that price throughout the transaction, and continued his great service until the car was driven off the lot. I really appreciated finding someone who is straightforward and who keeps his word in the auto business. I'll be back for more cars from Mike and would recommend him to anyone in the market for a Honda in or around Chicago. More

Mike Lis and I go back a lot of years. The trust factor is very high between us. Thus, I knew I would get a fair deal when looking for a new vehicle. For the past fifteen years, I've been loyal to Toyota: is very high between us. Thus, I knew I would get a fair deal when looking for a new vehicle. For the past fifteen years, I've been loyal to Toyota: Celica, Camry, Rav4. My fiancee has a 2000 Civic, and she's never had a problem. So, I decided to give Mike a call, and I'm happy to be called a "Honda-Man"! The staff was great. The car is great, and I'm looking forward to many years of satisfaction! Thanks Mike! More

Schaumburg Honda was the best card buying experience I’ve ever had. From the first phone call I placed to check stock and special offers, I felt that I was being treated fairly and with respect. That’s rar ever had. From the first phone call I placed to check stock and special offers, I felt that I was being treated fairly and with respect. That’s rare in an industry that sees women as an easy mark. There was no hard selling or bait and switch pricing. I appreciated that they prep’d two different cars before I arrived without knowing if I was going to buy either of them. That cut at least 45 minutes from what can be a long and tiring process. The service I received from my Sales Consultant, Jason Richmond, was outstanding. I was impressed by his knowledge of different auto makes and models. But his knowledge of the Crosstour and all of its technology really blew me away. He took the time to show me how to use my cell phone with the cars NAV system; sync’ing the Bluetooth and uploading my phone book for me. I know that if I ever have a question on any option, I can call him and he’ll be happy to help me. I highly recommend Jason Richmond and his Manager, Jim Martinez. More

I just left after helping a friend with his 1st Honda lease & we went to Mike Lis at Schaumburg Honda because of the several great experiences I've had with him in the past, and this was no different. I lease & we went to Mike Lis at Schaumburg Honda because of the several great experiences I've had with him in the past, and this was no different. In and out, and at a great price - what more could you want. I will continue to recommend Mike & Schaumburg Honda!! More

So I bought a 2003 Lexus RX300 on Monday Feb 20th. Two days later the check engine light and the VSC lights go on, the RPM on the car is very high. I took the car back to Schaumburg Honda and they tested days later the check engine light and the VSC lights go on, the RPM on the car is very high. I took the car back to Schaumburg Honda and they tested it to see whats wrong with it and it turns out to be the knock sensors. They had the nerve to tell me it's going to cost me $850 to fix it. They either didn't check the car before they sold it or they hid it from me. Either way I picked up my car from them and got it fixed at my own mechanic for $650. DO NOT BUY CARS FROM SCHAUMBURG HONDA, THEY ARE CROOKS! More

In 2010, my wife and I purchased a 2011 Honda Civic from Mike Lis at Schaumburg Honda. Two weeks ago, when my second car began having problems, I immediately called Mike Lis to inquire about a used vehicle Mike Lis at Schaumburg Honda. Two weeks ago, when my second car began having problems, I immediately called Mike Lis to inquire about a used vehicle. I explained to Mike what I was looking for and the importance of getting a bigger vehicle due to the fact that my wife and I had a new baby. Within the day, I got a return phone call from Mike. He had scouted the lot and found several vehicles that fit in the parameters of what I was looking for. He also put a priority on finding vehicles with great safety ratings, something my wife and I both really appreciated. When we went in to look at our options, Mike was just as helpful, friendly and knowledgeable as we remembered. He took the time to educate us on each vehicle, explain any and all warranties on all the vehicles, and most importantly, explain the safety ratings on each vehicle. He explained all the paperwork as we were going through the transaction and made sure we were comfortable throughout the entire purchase. However, what struck me about Mike Lis during this purchase, is that he really makes an effort to learn as much as he can about his customers, so that he fully understands what the customer is looking for and what is most important to them. Most salesmen talk at you when selling you a product. Mike Lis talked with me and my wife, and actually listened to us, so that he could help guide us in making the right purchase for our family. Mike Lis had earned my continuing business with our first purchase of a Honda Civic. However, after our most recent purchase of the Honda CR-V, Mike Lis has earned my respect and consumer loyalty. I've never seen a salesman care so much for his clients. I'm just glad I no longer need to look for another car salesman in the future. I only want to work with Mike Lis. More

BOTI / Muhamad helped me with the deal .... This is my second car from schamburg honda. The service is really amiable and price is absolutely right. Finding a car is like dating and it is important that y second car from schamburg honda. The service is really amiable and price is absolutely right. Finding a car is like dating and it is important that you get the right person to deal with. BOTI was really honest , not at all pushy and left us satisfied with our purchase. Ask for BOTI when you are at schamburg honda...rest assured he will make you laugh ! I am going to recommend BOTI and his manager Muhammed to all my family and friends. More

Last year was my first time leasin a car. Jim Martinez gave me amazing service and kept my interest in mind. I was so impressed with the way he dealt with me, that I came back to him this year again. He t gave me amazing service and kept my interest in mind. I was so impressed with the way he dealt with me, that I came back to him this year again. He told me last year, that once you are a Honda customer, you become part of the family and he was right. That's why I came back again this year! Even though I don't live anywherenear Schaumburg, this is the only Honda dealership I go to, because of Jim Martinez. Thanks again for the great service. I love my Honda Civic 2012! More