
Schaumburg Honda Automobiles
Schaumburg, IL
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I wish you could clone your dealership and have one within 10 miles of every home in the United States… And I am not kidding. I have always been amazed at the professionalism, courtesy, going the extra within 10 miles of every home in the United States… And I am not kidding. I have always been amazed at the professionalism, courtesy, going the extra mile for the customer, and making the whole experience as pleasant as possible. You guys have it knocked. Never change please. You stand out in a mediocre world as one of the best dealerships and service centers in America. More
Gary was great. Very knowledgeable and easy to work with! He was also very prompt in answering my text messages. I also never felt pressured to purchase a vehicle. Very knowledgeable and easy to work with! He was also very prompt in answering my text messages. I also never felt pressured to purchase a vehicle. More
Go else where, they add LoJack to every car prior to selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it out. Hours of calls with spire on who advised me to take it back to the dealer. Upon dealer inspection at stated they didn’t know what was wrong. So neither spireon nor dealer yet it was paid for. Horrible. After a weeks worth of overwhelming back and forth I was explaining to Chung Kang the situation and how I didn’t want it in the first place; his response was that I could always go somewhere else and not buy their vehicle. Unbelievable. Way to make a customer want to return. I don’t u ser stand how they have this guy as a “sales manager.” That pretty much sums up the experience at this place. Others were helpful like Jeff Youkhana and Bob from service but unfortunately Chung took the win for allowing the worst experience. More
I ordered a HRV said it was to be delivered July 5th 3 weeks later it finally came in. I kept getting updates of the delivery dates being punched back. Kept being told they had no control over delivery ye weeks later it finally came in. I kept getting updates of the delivery dates being punched back. Kept being told they had no control over delivery yet couldn’t tell when I called about what the chances were that it would actually be deliver by the new promised date their response was “crossing our fingers” relying on the god of luck is unprofessional and flippant! More