
Schaumburg Honda Automobiles
Schaumburg, IL
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Everyone at the dealership made this the best experience I’ve had so far in buying a vehicle. They were kind, courteous, knowledgeable, and anticipated all of my questions and needs. They went above and b I’ve had so far in buying a vehicle. They were kind, courteous, knowledgeable, and anticipated all of my questions and needs. They went above and beyond to be sure I was happy with my purchase and exceeded my expectations…which is hard to do! I highly recommend this group! More
They were great, not typical pushy salespeople, made follow up calls of course, but made sure to beat or match another dealership I was working with follow up calls of course, but made sure to beat or match another dealership I was working with More
I wanted a rare car and have been looking for months. When i saw a new one pop up at this location i asked if the price included everything and honda certification as it was 6 months used. I was told y When i saw a new one pop up at this location i asked if the price included everything and honda certification as it was 6 months used. I was told yes it is. I drove 40 min and when i liked the car we talked finance. the first thing the sales manager does it pull up the price i saw, adding $3K in accessories and $1.5K for honda certification. I told them to remove some of the accessories. They used typical car salesmen pressure tactics and i agreed to pay $2K more than my walk away amount. but at least we had a solid number. When i am filling out the finance paperwork i notice it is $4K more than agreed. the finance officer said it was because they were "required" to charge for the 10 year extended warranty. after threatening to walk out they reduced it to $2.4K. then i started putting on my coat. finally the waived it. i was supposed to get a $12.5K cash check back for my trade in. they charged me $155 because title was still in Honda's name. no where in my entire paperwork does it say they will charge for that. but they took it anyway. they told me they would get me the best loan. they got me 5%... i am assuming because they get points. So i am refinancing, already approved for 2.75%. I am hoping if i refinance immediately, it will cancel their commission. More
My service adviser VJ is the best I have ever had! And I might add this dealership has had some very good ones in all my years of coming to this dealership. VJ knows how to take the best care of his And I might add this dealership has had some very good ones in all my years of coming to this dealership. VJ knows how to take the best care of his customers. When it comes to many customers that is not an easy task. Being in sales for forty three years I know how tough that can be. Of course it's a challenge, but I love my job as VJ loves his at it shows. Thank you Schaumburg Honda! More
I have leased 3 vehicles from Schaumburg Honda and I just bought out my lease because I love my car so much. The sales and financing teams are great to work with and made me feel like my business matters. St bought out my lease because I love my car so much. The sales and financing teams are great to work with and made me feel like my business matters. Stela was my sales person so ask for her! More
Good experience. I waited in your lounge and had to do work on computer. The room could use additional work space and wall outlets I waited in your lounge and had to do work on computer. The room could use additional work space and wall outlets More
Everyone is so helpful from the sales person to assistants! They were straight forward with pricing and worked hard to make sure I'm happy. More importantly they gave me space to think so I could m assistants! They were straight forward with pricing and worked hard to make sure I'm happy. More importantly they gave me space to think so I could make sure I was making the right decision. More