Scherer Mazda
Peoria, IL
Filter Reviews by Keyword
By Type
Showing 415 reviews
Friendly and efficient My recent experience at Scherer Mazda for simple oil change and tire rotation service was excellent. I typically take advantage of their offer to driv My recent experience at Scherer Mazda for simple oil change and tire rotation service was excellent. I typically take advantage of their offer to drive me to work while my vehicle is serviced. On this occasion, and in light of social distancing concerns, I was issued a loaner for the day. It was a new version of my car, a Mazda 6, and I certainly enjoyed trying it out. I was later sent a link to a narrated video showing a technician examining various aspects of my car and commenting on them, which was a new twist that I also appreciated. Overall, I have confidence in the service department and will continue to place my trust in Scherer Mazda. More
Great service Good people with knowledge to take care of your needs. They did not pushed me to services that I opted out of those. I will recommend the service to Good people with knowledge to take care of your needs. They did not pushed me to services that I opted out of those. I will recommend the service to anyone. More
Great Experience as Scherer Mazda. We were looking for a new or used smaller SUV. We have owned previous Mazda's so we knew they were a good car. We were driving a BMW and it was time t We were looking for a new or used smaller SUV. We have owned previous Mazda's so we knew they were a good car. We were driving a BMW and it was time to get a new vehicle. I will admit I was a bit spoiled driving a BMW, enjoying the quick get up and go and tight steering. My husband was also not excited about going to a SUV, but this is my car and he finally let me take the lead. We were pleasantly surprised at the quick pickup and response driving the CX5. We ended up looking at the 2020 because I wanted the Apple Play Connect. We had Ryan Menke as our sales person, and were very happy with his knowledge and help with the car. He drives one also so has been very helpful. We felt that they offered us a fair price, great warranty options and overall feel very good about the dealership and absolutely love the car. More
Was immediately greeted in a pleasant way. Waiting area clean and comfortable. Pleasant atmosphere in dealership. Work done on timely basis. All work explained by technician. Future recommendations made. G clean and comfortable. Pleasant atmosphere in dealership. Work done on timely basis. All work explained by technician. Future recommendations made. Good experience. More
Ryan was a pleasure to work with. Any questions I had he either had the info or was able to get it. Helped me break down the options and what worked best for me at this time. The whole experience was a plea either had the info or was able to get it. Helped me break down the options and what worked best for me at this time. The whole experience was a pleasure. More
Rob was really nice nice. Went in for a recall notice and oil change. My bf was just really annoyed that they charged $60 to drill out a screw that had broken off to secure my license plate. He said if they oil change. My bf was just really annoyed that they charged $60 to drill out a screw that had broken off to secure my license plate. He said if they wamted me to be a return customer, they shouldnt have reamed for the full price. Since he paid for it, he said he will not consider coming back because he doesnt feel the place values us. Just sayin..... aside from that, the place seemsjust fine to me More
Best service department I absolutely love Scherer Mazda. From the first time I took my 2010 Mazda3 here I was sold on their service department - Daniel asked me about my car, I absolutely love Scherer Mazda. From the first time I took my 2010 Mazda3 here I was sold on their service department - Daniel asked me about my car, I thanked him for asking me and he said "It is your car and you know your car". As a female you don't always get treated with this kind of respect when it comes to the service of your vehicle. No matter who I have seen over the years I get treated with the same respect as I got that first day - yesterday it was Kyle. Thank you Scherer Mazda for helping me take such good care of my 2018 Mazda3. More
Scherer service is like family. They take care of you and treat your needs as if it were their own. Very happy with the service they provide and all the friendly smiling faces treat your needs as if it were their own. Very happy with the service they provide and all the friendly smiling faces More
Very pleased with prompt service and respect from the service department. They kept me informed about the parts, labor, and extended insurance coverage. Great work. service department. They kept me informed about the parts, labor, and extended insurance coverage. Great work. More
Great service and friendly staff. The best so far since they are going to send you a video on your vehicle and they recommend what is needed to fixes. they are going to send you a video on your vehicle and they recommend what is needed to fixes. More

