Schomp BMW

Salespeople, management and support were all very customer focused and determined to make sure my experience from test drive through purchase was as streamlined, while complete, and as pleasant as po customer focused and determined to make sure my experience from test drive through purchase was as streamlined, while complete, and as pleasant as possible. More

I would give Schomp's Service department a zero if i could. I have a 2019 BMW X5. I spend absurd amounts of money to service this car. One year I spent $9000. I just brought it in again to the tune o could. I have a 2019 BMW X5. I spend absurd amounts of money to service this car. One year I spent $9000. I just brought it in again to the tune of $6000 however I did not have them do 2 of the recommended services. I brought the car to another shop and they said I didnt' even need one of the services of which Schomp was going to charge me $1300. In addition, they double charged me for something once, they lost my keys once and my car was not available for pick up when I arrived. I do not feel they are honest and they have horrible service. I love my X5 but I will be selling this car and will not buy another BMW. More

Working with Izzy and Schomp BMW was far and away the most painless dealership experience I have ever had. I would love to come back in 4 years and work with them again and would highly recommend to anyo most painless dealership experience I have ever had. I would love to come back in 4 years and work with them again and would highly recommend to anyone in the market for a new car. More

Izzy and the whole team were a pleasure to work with. Overall, we had a very positive experience. Overall, we had a very positive experience. More

I had the pleasure of working with Izzy to purchase my new car. Izzy was knowledgeable, kind, and personable. She thoroughly explained things to me at each part of the process and made me feel confident i new car. Izzy was knowledgeable, kind, and personable. She thoroughly explained things to me at each part of the process and made me feel confident in my decision. I highly recommend working with Izzy! More

I came in the other day looking to purchase a 2026 X5. The salesman who assisted me was incredibly professional, knowledgeable, and patient, and we were able to find exactly what I was looking for. He mad The salesman who assisted me was incredibly professional, knowledgeable, and patient, and we were able to find exactly what I was looking for. He made the entire sales portion of the experience seamless. Unfortunately, my very positive experience was soured during the financing process. From where the salesman and I were sitting, I could hear who I can only assume was the sales manager yelling at an employee. This was undeniably unprofessional, and I was surprised to hear someone speak to their staff in that manner. I don’t typically leave reviews, but I ultimately left feeling uncomfortable after what had otherwise been an excellent experience with the salesman. Hopefully I simply visited on a day when tensions were unusually high, but it was still disappointing to witness behavior like that in a professional setting. More

Our experience with Schomp BMW was excellent. We love our new X3 and received great service from Izzy. Would recommend both the dealership and Izzy. We love our new X3 and received great service from Izzy. Would recommend both the dealership and Izzy. More

Service: My car had an intermittent problem without any error codes - the most difficult to find and repair. Due to Josh's creative problem solving and special effort, they were able to find and repair th error codes - the most difficult to find and repair. Due to Josh's creative problem solving and special effort, they were able to find and repair the problem! Josh's great service is due to in part by the great leadership by Brian. More

I purchased a 2020 BMW X5 from Schomp BMW on 1/10/2026 while living over 1,000 miles out of state. Because I was buying remotely, I specifically confirmed with Nevada (salesperson) before purchase that th while living over 1,000 miles out of state. Because I was buying remotely, I specifically confirmed with Nevada (salesperson) before purchase that the vehicle had zero issues and that everything was fully functional. I was assured that it was. Immediately upon delivery, that turned out to be untrue. The vehicle’s Driver Assistance package is faulty and throws an error message, rendering multiple critical safety systems inoperable, including: Blind spot monitoring Lane departure warning Side collision system In addition to the safety failures, nearly half of the interior ambient lighting was not working upon arrival. To make matters worse, the vehicle was shipped with only one key, despite being promised a second key would be mailed to me. As of now, I still have not received it. I have made multiple attempts to resolve these issues and have contacted Nevada and Ally (sales manager). I was told that Darrick would would reach out, yet I have received no call, no follow-up, and no proposed solution. At this point, it feels like being ignored is the chosen response. This situation is extremely disappointing and reflects poorly on Schomp BMW’s integrity and post-sale customer service, especially for an out-of-state buyer who relied on their representations. I have tried to be reasonable and even offered a practical solution based on an independent mechanic’s assessment, but communication has stalled completely. I will update this review if and when a resolution is provided. Until then, I strongly recommend considering other dealerships if you are planning to purchase a vehicle, especially if buying remotely. More