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Schomp BMW
Highlands Ranch, CO
1,965 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,965 reviews
March 27, 2018
Service department totaled our car Just a warning so no one else has to live this nightmare . . . my husband had his mint condition 550 in for regular maintenance and after a week was c Just a warning so no one else has to live this nightmare . . . my husband had his mint condition 550 in for regular maintenance and after a week was called by the service manager to inform him that there had been an "incident." The mechanic had our vehicle out for a QA drive on 470 and caught it on fire . . . completely engulfed in flames and totaled! We weren't even met with a formal apology. After two months of crossing our fingers for a reasonable resolution from what we thought was a reputable and professional company, Schomp BMW is doing nothing to help get us in another vehicle. While pages of unprofessionalism could be documented and we should've, in the end, hired an attorney, we are not the type of people to do that. We are very reasonable people and didn't expect them to hand us a new replacement, but they didn't even offer to help find a similar vehicle to ours. We've have had to file a claim with our own insurance and have still not been given a reason for the fire by the service department. The agony of the ordeal has been unbelievable and created so much stress for us! It started bad and ended bad and we truly hope that this review will prevent this from happening to someone else. Please be careful and avoid having any service or business done here. Please see pictures below of before my husbands left his vehicle in their care and the after. More
by LDO
Employees Worked With
None of the above
March 26, 2018
Love my new BMW X3 Everyone was very nice, open and hard working at Schomp. I loved Kiersten and my BMW is terrific. Can’t say enough about how easy to work with they we Everyone was very nice, open and hard working at Schomp. I loved Kiersten and my BMW is terrific. Can’t say enough about how easy to work with they were. Go in to see them. More
by Lori 241
Employees Worked With
Kiersten Peterson
March 23, 2018
Two Thumbs Up!! My dealer made my experience! Very patient and very helpful with every part of the decision making process! Can’t thank Connor enough for everything h My dealer made my experience! Very patient and very helpful with every part of the decision making process! Can’t thank Connor enough for everything he did to help me find the right car! More
by talkrn
Employees Worked With
Phil, Connor Hanlon
March 21, 2018
Fair straightforward The process was fair. Conner was honest knowledgeable and friendly. Most satisfied had not dealt with Schomp before and would go back. Good experien The process was fair. Conner was honest knowledgeable and friendly. Most satisfied had not dealt with Schomp before and would go back. Good experience so far More
by hosehead1
Employees Worked With
Connor Hanlon
March 20, 2018
Feedback in latest X3 Purchase Chris leirer was so friendly and helped throughout the process to get a new vehicle in good deal. Also, he helped to get better deal Chris leirer was so friendly and helped throughout the process to get a new vehicle in good deal. Also, he helped to get better deal More
by Manoj
Employees Worked With
Christopher Leirer
March 18, 2018
Very helpful and knowledgeable Very helpful sales person who was very familiar with the vehicles, choices, options / requirements,, etc. Also no high pressure sales for extra servic Very helpful sales person who was very familiar with the vehicles, choices, options / requirements,, etc. Also no high pressure sales for extra services. The iDrive "genius" was very helpful and made sure that we understood everything before moving on. Their promise of 1 hour in and out wasn't even close to true, but when they saw that we were getting tired of waiting on the paperwork, they offered to deliver the car right to my house along with the final paperwork to sign. Great service! More
by Phillip Morris
Employees Worked With
Demitri Gavito
March 17, 2018
Sales Kirsten did a great job. She guided me through the process at Schomp. I had bought my last three cars through Audi dealership. My last BMW that I bou Kirsten did a great job. She guided me through the process at Schomp. I had bought my last three cars through Audi dealership. My last BMW that I bought was in 1999. I am looking forward to my ownership of the X3. More
by Car man 1
Employees Worked With
Kiersten Peterson
March 15, 2018
New to me BMW The team was helpful and professional. The presentation of the vehicle was a nice added touch. Kiersten was knowledgable and seemed genuinly intereste The team was helpful and professional. The presentation of the vehicle was a nice added touch. Kiersten was knowledgable and seemed genuinly interested in my enjoyment of the experiance, making the time I was in the dealership stress-free. The deal was transparent, and they gave me almost exactly what I was looking for out of my trade. More
by ByeByeRubySue
Employees Worked With
Kiersten Peterson
March 15, 2018
Poor attitude, service and costs Took my car in for a new battery. Service tech that met me was complaining that a fellow worker did not show up so he had to take care of me. I asked Took my car in for a new battery. Service tech that met me was complaining that a fellow worker did not show up so he had to take care of me. I asked to be sure all fluids were topped off and his comment was "we do not do that for just a battery change". What's ironic is the manager checked me out and said of course we always top off. They did not fill windshield wiper so obviously they do not. Well I just went in to get a battery changed. I get the call that I have a oil leak, of course contained under car and between that and a recalibration I was hit with an extra $1,300. Picked up my car, drove one mile and service light came on. It ended up only being a "hose not connected" but went thru getting another loaner car, driving home then having to drive right back. I will not take either of my BMW's back to this dealership!! More
by Kevin
Employees Worked With
Chris Frydryshowski
March 15, 2018
Purchase of new X3 Our recent purchase of 2018 X3 went very smoothly, we were happy with our salesman and the overall process. This is our third BMW purchase from Schomp Our recent purchase of 2018 X3 went very smoothly, we were happy with our salesman and the overall process. This is our third BMW purchase from Schomp. Demitri was a pleasure to work with, knowledgeable and no pressure. More
by petehuse
Employees Worked With
Demitri Gavito
