Schomp Ford

Worst Ever The financial guy Jimmy answered his cell phone in the bathroom and told me to tell the front desk where he was. Why did he answer?? The sales guy doi The financial guy Jimmy answered his cell phone in the bathroom and told me to tell the front desk where he was. Why did he answer?? The sales guy doing our paperwork from lease to buying didn’t ask or tell us what was going on. We didn't even know we were buying it until I ask why he needed my SS#. Then I had already arranged financial back up but they did all the paperwork under their financial peeps, which had to be all redone, thus why we called Jimmy in the bathroom when we came back to finish all the paperwork again! It was the worst and most uncomfortable experience.. service dept was good while we were leasing! Will never go back or recommend! More

Non complicated Good place, low pressure, little inventory. Took longer than we thought. Overall experience was good. They were able to find a deal for my family. Good place, low pressure, little inventory. Took longer than we thought. Overall experience was good. They were able to find a deal for my family. More

Excellent Value I would recommend this dealership. We had a great experience with the on-line price quote. Boris honored everything we agreed to before we even arrive I would recommend this dealership. We had a great experience with the on-line price quote. Boris honored everything we agreed to before we even arrived at the dealership. BJ handled the sale and gave us a fair trade in value. More

Bad Behavior Bordering on Harassment!! I had previously had a bad experience with this dealership a few weeks ago. Today I received an emailed advertisement from Naughton Ford and immediate I had previously had a bad experience with this dealership a few weeks ago. Today I received an emailed advertisement from Naughton Ford and immediately told Boris, the online specialist, to take me off the email list. Soon after I received several emails from Chevrolet dealers across California saying I had inquired about a Silverado and I also received an email from a gay website. These all were received within an hours time from when I asked to be taken off the email list!! I complained to management and now all the emails have stopped, but I'm very upset by this behavior and will be contacting the states attorney generals office along with ford motor company More

Easy, and all around GREAT exp.!! Everyone here at this dealership was attentive and they did everything that they could to get us into our dream Explorer. George, our Salesman was gre Everyone here at this dealership was attentive and they did everything that they could to get us into our dream Explorer. George, our Salesman was great and very easy to talk to and knew exactly what we wanted and did what he needed to for our trade in. Financing was fabulous and worked with us on all parts!! More

GREAT This is the kind of car dealership I would want my Mom to buy from. She is an aging widow and needs a company that will be honest and treat her like I This is the kind of car dealership I would want my Mom to buy from. She is an aging widow and needs a company that will be honest and treat her like I would! That's why I go to and recommend Mike Naughton Ford. Need I say more? More

No excuse for lying I definitely do not recommend this dealership for service. I had an insurance claim with my truck after it was stolen. Called and was told to bring it I definitely do not recommend this dealership for service. I had an insurance claim with my truck after it was stolen. Called and was told to bring it in. The person handling my truck was Mike (I won't post his last name). He assured me that they worked with Geico all the time as did their body shop and there would be no issues. That was August 3rd. I left several messages for "Mike" that were never returned. Finally I was able to speak to someone else on Monday Aug 21st only to find out that the vehicle had not been touched since I dropped it off. Still did not hear from "Mike" after leaving messages every day until finally spoke to his manager on Wed the 23rd and Mike called on Aug 24th to tell me they can't work with Geico's supplemental coverage policies. So he could have done that on day 2. Now my rental car coverage is expiring, and I cant get my truck in a place that does know how to work with an insurance company until 9/12. Mike also lied about leaving me a message earlier, but I save all voicemails for business and I never got a message from him, never got a missed call, he just lied about that. Do not take your vehicle here. More

I Would give 0 stars if possible!! Horrible customer service The team refused to repair a tanneau cover!! Bill Bell refused to repair the cover as I was told when purchased they would handle. He was very arrogan The team refused to repair a tanneau cover!! Bill Bell refused to repair the cover as I was told when purchased they would handle. He was very arrogant and refused to put the vehicle in working condition. I asked to return the vehicle since the refuse to make the vehicle working under logistical order and he told me "too bad"!! Do not go here!! They are crooks!!! More

Knowledgable Mike best sales person ever deal with very friendly really knows what he is doing. Sales mgr and credit wedge the best dealer seems like a big comp Mike best sales person ever deal with very friendly really knows what he is doing. Sales mgr and credit wedge the best dealer seems like a big company that cares More

Semper Fidelis George and Jimmy treated me with upmost professionalism and respect the moment I walked in the door. I rate this dealership "head and shoulders" abo George and Jimmy treated me with upmost professionalism and respect the moment I walked in the door. I rate this dealership "head and shoulders" abover other Ford dealerships based on my personal experiences in four states! Every detail of the process was explained to me the way I needed. Thanks for my 4x4! I sent a picture of my car to my friend in Dallas and chatted with her and she bought a new Ford Fiesta the next day! It is my hope management recognizes these two gentlemen for their superior customer service! I salute you! Semper Fidelis, James More