Schomp Ford

Andrew was incredibly helpful and made buying my new truck quick and easy. I arrived to the dealer early as I misread their business hours and instead of turning me away he immediately sat down to discu truck quick and easy. I arrived to the dealer early as I misread their business hours and instead of turning me away he immediately sat down to discuss what I was looking for. Offered me a quote quickly and gave absolutely no pressure to buy when I told him I wanted to look at a few more at different dealers before making my decision. Came back a few hours later and he had the truck washed and waiting for me in the front to inspect before I made my final decision to purchase. Would highly recommended working with him to anyone and will be asking for him on my next vehicle purchase. More

I purchased a new vehicle, traded in a jeep as well so I knew this could take a while, but Andrew was pretty good about it and made the experience a lot easier. I would definitely recommend this dealership knew this could take a while, but Andrew was pretty good about it and made the experience a lot easier. I would definitely recommend this dealership More

I went into the service center to attempt to get a scan of all the issues of my Ford explorer. I was told it was going to be several thousand dollars. They advised me to at least talk to the sales and see of all the issues of my Ford explorer. I was told it was going to be several thousand dollars. They advised me to at least talk to the sales and see what they have. I had a wonderful experience with Micah W. He was able to get me in a test drive a new 24 Bronco! He broke everything down in simple terms for me and helped me understand all the coverage options. I will definitely be coming back soon to trade in my wife's car soon with Micah ! More

The sales team was great! Adam went out and took a video of the specific car we were looking at. When we went to look at it we worked with Javier. He was very knowledgeable, Adam went out and took a video of the specific car we were looking at. When we went to look at it we worked with Javier. He was very knowledgeable, friendly, and wasn't pushy. This is a great dealership! More

Did a great job. Very knowledgeable staff and enjoyable experience. Second time buying a car from them great experience both times Very knowledgeable staff and enjoyable experience. Second time buying a car from them great experience both times More

Best dealership experience I have had. Micah W. was super easy to deal with. Was able to get me the truck I wanted with no issues. Micah W. was super easy to deal with. Was able to get me the truck I wanted with no issues. More

Javier made it easy for me to make the purchase decision. He was up front about all of the details, provided information when I asked for it and kept his word on an offered discount, even though he wasn't re He was up front about all of the details, provided information when I asked for it and kept his word on an offered discount, even though he wasn't required to. He was even able to arrange for me to complete all of the paperwork online, saving me hours of time in my busy schedule. I am pleased with my purchase decision and will come back again the next time I am looking for a new vehicle. More

Today was very disappointing. My family and I have been in search of a Ford Transit Trail Edition and Schomp Ford, through extensive research, had one on order that was supposed t My family and I have been in search of a Ford Transit Trail Edition and Schomp Ford, through extensive research, had one on order that was supposed to deliver soon. Full backstory: through my employer I am offered a benefit for discounts on Ford vehicles. In speaking with the Schomp Salesman (it is at the discretion of the dealer to honor) they chose to not honor the discount due to the high demand of the Transit Trail (note "high demand"). The salesman went on to state that we could put down a refundable deposit of $500 to reserve the Transit at full MSRP and he would send us the paperwork to get it locked in. Upon receiving the deposit paperwork, it came to light that it was actually a non-refundable deposit and that it was only refundable upon not getting approved for financing. This was very off-putting as it was originally communicated/presented as fully refundable. Following was a long message thread where I asked Schomp to make the consession of waiving their policy on the deposit being non-refundable as I was willing to make the consession of paying full MSRP, forgoing the discount benefit I'm provided on Ford vehicles. Considering the discount was substantially greater than them waiving their policy on deposits being non-refundable, it seemed in my opinion to be a fair deal not to mention their confidence in being able to sell the unit with ease once it were to arrive and my family and I were to choose to back out of the deal. I even offered to put down a non-refundable deposit if they were to honor my discount. Nevertheless, their Sales Manager (who reached out to me) and GM were not interested in making any such consessions claiming they needed to hold fast to their policy, mind you a non-Ford policy. This is not a Ford policy as the deposit is not communicated to Ford as it would not trigger the release of the vehicle which the salesman stated was awaiting pickup (already built, along with other 2024 units) and being held by Ford until they unloaded more of their aging 2023 inventory. I guess the greatest disappointment comes from my own experience as someone who is in sales and believes in building customers for life, not to mention the old adage: a bird in hand is worth two in the bush. Both parties were leaving something on the table and while not of equal value, I was comfortable with that at the time. Reflecting on how this was handled, it spoke volumes to me about the character of Schomp Ford as a dealer, their ownership, leadership, culture but most importantly, their values. If they were unwilling to make such a small compromise and consession, what other policy(s) would they hold fast to when a show of goodwill could ensure they earned or kept a customer for life? This is a business/dealer I have no interest ever partnering or working with. I wish others a better experience than I had moving forward; just be leery, your business should be valued. More