
Schomp Hyundai
Aurora, CO
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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A few months ago, I dropped my vehicle off for an oil change. My service advisor was Omar and was very nice and professional. When I returned later that day to pick up the vehicle, I did a walk around be change. My service advisor was Omar and was very nice and professional. When I returned later that day to pick up the vehicle, I did a walk around before leaving the lot and observed a small chip in the paint on the rear bumper. I walked back into the service area and spoke to Omar to advise him of damage. I requested to review the photos he took of my truck when I dropped it off to see if maybe the damage was there at the time. We both reviewed the photos and did not see the damage. Omar took more photos of the damage and said he was sending them to his manager. He then told the dealership would repair the chip and requested that I return on later that week. When I arrived I spoke to Omar again. He explained that the manager had instructed him to give me a paint chip pen, explain how to use it, and that would satisfy the issue. This was cause for concern to me because I have not seen great results from using paint pens. I asked Omar if one of the service technicians could repair the damage and also what would happen if I wasn’t satisfied with the repair. Omar explained that we could discuss with the manager after the repair if there was still an issue. Later when I picked up the vehicle, I inspected the damage and observed it was still very noticeable. Omar was unavailable so I spoke to a different service advisor named KJ, who was also professional. I explained the entire situation to KJ and he inspected the damage with me. KJ offered to get the service manager to discuss the matter. I was then introduced to Pete the service manager. Pete was noticeably angry the moment he stepped out of the building, so I tried to diffuse the situation by introducing myself and shaking his hand. He was rude and yelled at me without prompt. He told me that the dealership wasn’t going to repair my vehicle because I couldn’t prove they damaged it. Pete then claimed the damage to my rear bumper that wasn’t in the pictures at drop off was likely a rock chip. KJ stood by during the interaction and wouldn’t even look up from the ground, presumably over how his manager was acting. I explained my point, but Pete insisted I was talking down to him. I realize the conversation wasn’t going to be productive so I requested to talk to Pete’s manager. Pete said his manager Jeremiah was unavailable. Pete refused to give me a contact number for Jeremiah, but did provide an email for him. I called the dealership’s main number that same day because I didn’t believe that Pete was telling me the truth. I was informed that Jeremiah was in fact off of work and the person on the phone took my contact information and said they would leave it on Jeremiah desk. I waited 2-3 weeks and never got a call from Jeremiah. Then I decided to send him an email. I gave him my contact information and requested that he respond to the email so that we could set up a convenient time for both of us to discuss the issue. Its been almost a month and I have still not heard back from Jeremiah. Note that I purchased this vehicle from Schomp Hyundai 2 years ago and I’ve been a loyal customer for the past 5-6 years to their service department. I’m so disappointed that they’re treating me like a liar and refusing to even call me about the damage to my vehicle and about how their manager treated me. If you decide to deal with Schomp Hyundai, know that if anything does not go smoothly, your concerns will not be taken seriously. I will be taking my business elsewhere. More
We've had many cars in our family. The last 5 years I was driving a Hyundai sanata sel plus. I loved my car. I wanted to try something new. So I went to where my family trust. Shomp The last 5 years I was driving a Hyundai sanata sel plus. I loved my car. I wanted to try something new. So I went to where my family trust. Shomp Hyundai to visit Attila Szabo. He has been the guy we trust to get us to A & B, and home safe. We thank the great team and family at Schomp hyundai More
Great experience. Here. All questions were answered and the process was super easy. I didn't feel pressured and will definitely be back. Here. All questions were answered and the process was super easy. I didn't feel pressured and will definitely be back. More
Fantastic dealership! Edwin was our contact point through the whole process. They gave us the best price and working with Edwin and his manager, Thomas, was low-pressure, Edwin was our contact point through the whole process. They gave us the best price and working with Edwin and his manager, Thomas, was low-pressure, and pleasant. Niah helped with the documentation. Jasmine spent at least an hour going through operating the new vehicle. She was patient and answered all our questions. Easily the best dealership and car buying experience we ever had! Thanks Edwin and Jasmine! More
Went to Schomp Hyundai to test drive and purchase a 2024 Hyundai Sonata. We went over pricing, and I told them I liked the price. Drove 30 minutes home to take everything out of my car. When I came back to Hyundai Sonata. We went over pricing, and I told them I liked the price. Drove 30 minutes home to take everything out of my car. When I came back to sign, they told me they messed up the numbers on my trade-in, and the price ended up being almost double what we originally discussed. Manager didn’t really do anything about the issue. I left very disappointed. Just make sure you check the numbers real carefully if you try to purchase from here. More
5-Star Car Buying Experience with Daveen! I recently purchased a brand-new Hyundai Santa Fe, and I couldn’t be happier with the experience — all thanks to Daveen. From the moment I walked I recently purchased a brand-new Hyundai Santa Fe, and I couldn’t be happier with the experience — all thanks to Daveen. From the moment I walked into the dealership, she made the entire process seamless, stress-free, and even enjoyable. Daveen was incredibly knowledgeable about the Santa Fe, walking me through every trim option, feature, and upgrade in a way that was informative but never pushy. She took the time to understand exactly what I was looking for and helped me find the perfect fit for my needs and budget. What truly stood out was her transparency and patience. Whether it was explaining the financing options or answering my many questions, Daveen made sure I felt confident and comfortable every step of the way. Her professionalism and friendly demeanor turned what can often be a daunting process into a memorable and positive experience. The Santa Fe itself is a dream — stylish, spacious, and packed with tech — but it was Daveen’s support that made this purchase so special. I highly recommend seeking her out if you’re in the market for a new vehicle. She’s a true gem in the auto industry! More
Excellent communication during whole process. Vehicle delivered promptly. Overall experience exceeded our expectations. Would most definitely recommend Schomp Hyuandai. Vehicle delivered promptly. Overall experience exceeded our expectations. Would most definitely recommend Schomp Hyuandai. More
I had a truly fantastic experience with this dealership! From the moment I walked in, the team made the entire car-buying process smooth, transparent, and enjoyable. They patiently answered all my questions From the moment I walked in, the team made the entire car-buying process smooth, transparent, and enjoyable. They patiently answered all my questions, helped me explore the best options for my needs, and ensured I felt confident with my decision. The professionalism, honesty, and friendly attitude of the staff made a big difference. I'm extremely happy with my new car and would highly recommend this dealership to anyone looking for a great buying experience. Definitely a 5-star service! More
Had great purchase experience with Schomp. Attila Szabo Was great as a sales advisor. Prior to my purchase visit, he understood my requirement and kept me updated on the new inventory, offers Attila Szabo Was great as a sales advisor. Prior to my purchase visit, he understood my requirement and kept me updated on the new inventory, offers etc. when I finally decided to buy, Attila made the entire purchase experience out of the word and I was in and out within an hour with my new car. He explained various buying options, packages for me to decide and didn’t insist on me selecting any of those. However, my car had some manufacturing fault(no dealers fault) for which I had to tow it back to the dealership on the next day. Though Attila was off that day, he spoke to the GM and asked me to reach out to him when I reach there. When I asked for the GM at the dealership, I was not able to talk to him even though he was right in front of me. Seems like GM of Schomp Hyundai is out of reach for customers. However, other manager and a sympathetic sales advisor, Nick Becker took care of me, helped me with the loaner car. Nick is so amazing and caring. He stood by my side and helped me through out my visit and made me feel I mattered. My car is still at the service station awaiting the part. But service station staff were great too. Post diagnosis, they sent me a short video exposing what’s wrong and what are the next steps. So far my experience has been great and if anything changes until I pick up my car, I will come back and update. More
Kelsey was amazing. Answered every question and was not pushy at all. Gave me options and let me choose. Answered every question and was not pushy at all. Gave me options and let me choose. More