Schomp Hyundai

My new car from Atila I came today to look for a car...my uncle told me about Atila, he had sold a car to him before. He was pleasant and very patient with me. I had deal I came today to look for a car...my uncle told me about Atila, he had sold a car to him before. He was pleasant and very patient with me. I had deal with dealerships before but never one like this! Thank you Atila for your time. More

New Car for my Daughter Well where do I start. We were interested in purchasing a vehicle and started looking online. My husband sent an email as a inquiry to a specific vehi Well where do I start. We were interested in purchasing a vehicle and started looking online. My husband sent an email as a inquiry to a specific vehicle and after 4 days NO ONE RESPONDED. That should've been a red flag to us. My daughter and I went to take a look at a vehicle a week prior to purchasing. We stood around for about 5 minutes and watched all the Sales Reps pass us by. We then went outside to the vehicle we were interested in and then finally asked if we need any help by one rep and he proceeded to go get James Edwards (only worked at Shortline for 4 days). Mr. Edwards came out and was friendly and showed us the model we were looking at and took us back inside to talk. I advised Mr. Edwards at that point we were just looking at trying to get a feel if our daughter liked the size of the vehicle as we were looking at other brands. What initially brought us to Hyundai was the warranty because we've always bought Honda. I advised Mr. Edwards that I need to bring my husband back so that he can test drive the car and we will make a decision. Mr. Edward provided me his card and we went on our way. The next week my husband and I went to the dealership to test drive and possible purchase the vehicle. We were satisfied with the way the car drove, and how Mr. Edwards explained EVERYTHING about the vehicle and decide to go ahead with the purchase. We had already got pre-approval through our credit union so all we need to do was go through the paperwork. Mr. Edwards advised the Sales Manager (don't know his name) of our pre-approval and interest rate. The Sales Manager told Mr. Edwards that Shortline could beat the interest rate. My first question to Mr. Edwards was, "WILL THIS AFFECT OUR CREDIT SCORE SINCE YOU ARE DOING INQUIRIES." Mr. Edwards stated, "No it will only affect if you are looking for several lenders." I specifically said, "I DO NOT WANT THIS TO AFFECT MY CREDIT SCORE." After hours of being at the dealership Shortline found a lender that would beat our interest rate with the credit union. We begin the paperwork with Finance and drove off the lot with the car. The next week we receive a credit alert that our credit score decreased because of many inquires (6) on the day we purchased the vehicle. I immediately contacted Mr. Edwards and advised of my disappointment. Mr. Edwards had the Sales Manager call me back and he advised that once we make our very first payment the inquires would drop off. I knew at that point we were dealing with a con man as my husband and I monitor our credit report and understand the inquires. They will not drop off for a year. At that point I really was disappointed an wished we would've purchased our vehicle from Honda. Let's fast forward a few weeks. While driving to school our daughter hit a pot hole which caused a flat tire. We took the tire off the car and took it to Hyundai service 09/11/15 to see if we can purchase a new tire. The Service lady told my husband that the rim was too bent and had to be replaced, and the price on the one rim was $400.00. Are you kidding me, a Hyundai Elantra and one 15" rim cost $400.00. We have a 2015 Full size vehicle with 20" rims and the price for one is $235.00. I told my husband to go back and pick up the rim and tire and we will go elsewhere. We did that and was told the rim was not too bent or unusable, so we just got a new tire on it. I do not trust Shortline Hyundai at all. If Mr. Edwards was at a different dealership I would definitely purchase another vehicle from him. He was PHENOMINAL!!!! Mr. Edwards if you ever leave Shortline please drop a line to let us know where you end up as we will be looking to purchase a SUV in the future and we really enjoyed doing business with you, however we will not do business with anyone else from Shortline dealership unless they can make a 180 and make it right. Since I can only rate the Sale, our experience with the Service Department was Poor, and I do not trust taking our car back there. More

Good Ecperience There was a little bit of mis-comunication about the price of the dealer pre-installed accessories, that we believed was included in the price, but we There was a little bit of mis-comunication about the price of the dealer pre-installed accessories, that we believed was included in the price, but we were charged for it anyway. Overall experience was good. More

Good buying experience My experience at shortline Hyundai was very good. Salesperson was very professional courteous and helpful. Would highly recommend dealership to friend My experience at shortline Hyundai was very good. Salesperson was very professional courteous and helpful. Would highly recommend dealership to friends and family. I plan on having my maintenance done at the dealership. More

Shortline is my favorite dealership!!! Amani was excellent with me. I had a 9mos old baby with me and he was very patient and caring. I opted out of a lot of the normal discussions, test dr Amani was excellent with me. I had a 9mos old baby with me and he was very patient and caring. I opted out of a lot of the normal discussions, test drive etc. because I already new about my car since I had purchased a Hyundai 2-door 2yrs prior. Amani is awesome and I would let him sell me a car any day. More

A+ Great car buying experience. Would definitely recommend it to others. Easy and joyful buying process, in and out very fast and professional will come Great car buying experience. Would definitely recommend it to others. Easy and joyful buying process, in and out very fast and professional will come back . More

Great Service, Easy Experience, Well Done Top notch experience.... Two things I hate going to, funerals and car dealers, that said this was as good of an experience at one of those that I coul Top notch experience.... Two things I hate going to, funerals and car dealers, that said this was as good of an experience at one of those that I could have asked for. I worked with Yoseph Albouri -Sales Rep and Charles Snodgrass- (Finance). Both were pleasant, non pushy and a joy to negotiate with. From the fact we were somewhat rushed, to trade in, to finalizing the dreaded car paperwork the experience was hands down the easiest I have had at a lot. Kudos to this organization for top notch service, making a customer feel welcome and it not feeling like I was at a snake oil salesman convention :). Would highly recommend. More

It took a little longer than expected. It took a little longer than expected, but the wait was worth it. We got what we wanted and the payments optimal to our budget. We are very happy wi It took a little longer than expected, but the wait was worth it. We got what we wanted and the payments optimal to our budget. We are very happy with our Tucson and will refer friends and family to this dealership. All the staff were friendly and helpful. More

They know their stuff Talk about a quick and fast process. Atilla's attention to detail and his knowledge of the vehicles is unmatched. I was looking for a lease car with Talk about a quick and fast process. Atilla's attention to detail and his knowledge of the vehicles is unmatched. I was looking for a lease car with a less than stellar credit rating and Atilla and the Finance team at Shortline Hyundai were able to get me into a New Car with all the bells and whistles at a price I could afford and best of all it was a straight purchase so there was no Leasing headache to deal with. The entire staff was super friendly and knowledgeable. When it is time to buy another car, I will be back for sure. More

I Just Went In For A Service Appointment Walking around the showroom killing time waiting for my Kia being serviced, Mr Szabo approached me informed and showed me of what Hyundai had to offer Walking around the showroom killing time waiting for my Kia being serviced, Mr Szabo approached me informed and showed me of what Hyundai had to offer. He did a great job. I ended up with a new suv. More