Schomp Hyundai

Amazing I walked in the front door of the dealership asked for a female. They gave me Joyce and I was not disappointed with the entire process! She was di I walked in the front door of the dealership asked for a female. They gave me Joyce and I was not disappointed with the entire process! She was direct, honest, felt that she knows her business and was extremely comfortable with her. Asked if I could take a test drive -- and Joyce came along with me! While we were driving, she told me the benefits of the car. Bottom line: Trusted her because she is trust worthy, no pressure to by the car, very very nice. Next day came back with my son and bought a used Subaru... I bought the 2011 Subaru Impreza... I visited four dealerships before I visited with Joyce Thompson. Comfort level was great. Clint was by far the most responsive manager. Patty More

Car shopping can be fun! I found the car I wanted and at a great price! I was pleasantly surprised to get it at the first place I shopped. Shamil made it a fun experience. I found the car I wanted and at a great price! I was pleasantly surprised to get it at the first place I shopped. Shamil made it a fun experience. No regrets! More

Purchase of Hyundai Santa Fe Joyce and Gabriel were both great with my car buying experience. I saw an ad in the newspaper for a wonderful price on a Santa Fe at Shortline. Ofte Joyce and Gabriel were both great with my car buying experience. I saw an ad in the newspaper for a wonderful price on a Santa Fe at Shortline. Oftentimes, I've found other fees are added on when you actually get to a car dealership. This was not the case at Shortline - the price advertised was exactly what I paid. A great experience! Thank you :) More

Good dealership My first time buying a car and it was a beautiful experience. Shamil was professional, efficient very respectful young man. Every minute my family and My first time buying a car and it was a beautiful experience. Shamil was professional, efficient very respectful young man. Every minute my family and I spent there wasn't wasted. Got a good deal and a beautiful car. More

Shortline did the right thing 03/20: I am revising my review as I was contacted by the Internet Manager in January who read my review and wanted to make things right. Although, t 03/20: I am revising my review as I was contacted by the Internet Manager in January who read my review and wanted to make things right. Although, this manager is no longer with Shortline I began working with John Bowell (VP) who was willing to listen to my situation and do whatever it took to make things right. After a convincing conversation with John, I realized my unfortunate situation was more of a comedy of errors as opposed to Shortline being just another dealership. John was extremely patient, kind and even had Tom Karros come pick up my vehicle from my office so I wouldn't have to drive to the dealership. Tom was super nice and accommodating - showed up when he said he would an delivered my car back to me on time. John went over and above to provide additional services and perks to make up for my past experience. I would highly recommend Shortline for used or a new car. And, if you can ask, for Tom as he really seemed trustworthy and caring. I know I will look there first the next I buy another car. 12/05: I was told by the sales person that the used car I bought would be detailed prior to my picking it up - it wasn't, still had a lot of "used" mess on the inside and someone's candy food wrappers in it. Negotiated a clear bra for the vehicle I purchased and was told, after the sale, I would have to bring the car back to have the bra added and that it would take one day. I didn't get may car back for 3 days. Both the car I bought and the loaner car both had less than an 1/8 of a tank of gas - had to fill both cars up at my expense. I asked three different people when signing for the car to make sure that the paperwork they were going to send to me had ALL the documentation I needed to get it licensed. I get to the DMV the first time, waited in line for 1.5 hours and don't have all the title documents. had to go back to the dealer (over an hour drive time back and forth) and although they were nice about it, I still wasted 1/2 of my day (had to take time off of work). I went to the DMV the next day, waited another 1.5 hours and still did not have the correct title work. Again, nice folks in the title department of the dealership, however, had to waste another 1/2 day off from work and go back to the DMV for a third time and this time only had to wait one hour to finally get it licensed....yippie. The person answering phones (did not get her name), Jill and Denise in the title department were very, very nice and did what they could to make up for the incompetence of others. They should probably run the place - it would make for happier customers. Just a horrible experience. More