Schomp Hyundai

Great Service! Hanock was great! From my internet inquiry through the entire buying process – he answered all my questions, doubts and was able to guide me in the ri Hanock was great! From my internet inquiry through the entire buying process – he answered all my questions, doubts and was able to guide me in the right path. The process was seamless and an amazing experience. The team knows the value of customer service and knows every detail about every car. This is a great team and I will definitely come back for my future purchase. Thanks for all your help! More

Very nice Everyone was so nice & friendly & even though it took longer than everyone anticipated they still helped me to relax & they worked with me to get the Everyone was so nice & friendly & even though it took longer than everyone anticipated they still helped me to relax & they worked with me to get the car payment as close to what I asked for as they could while still giving me great options & service. I would absolutely refer friends & family here More

Great Customer Service, Took Way Too Long This was my first car buying experience, and I love the vehicle I bought; a 2015 Hyundai Sonata. It had everything I was looking for and then some. I This was my first car buying experience, and I love the vehicle I bought; a 2015 Hyundai Sonata. It had everything I was looking for and then some. I used the chat feature to schedule an appointment, and the bot knew who I was, andthe car I was looking for before I typed anything. It was surprising, but helped save time. My husband and I worked with Hanock and he was professional, friendly, and really down to earth. He made the process as smooth as he could, but there were several hiccups with the system beyond his control. The appointment started at 12 noon, and we didn't drive off the lot until after 7pm. 45 minutes of that time I had to return my rental before they closed. I didn't think the process was going to last past 5pm. I hoped by the time we got back we'd be ready to have everything signed, but we still had to wait. I know the issue wasn't just one person's fault, but the length of time truly did put a damper on the experience. Again, Hanock could not have been more obliging and helpful when he could. They did offer to cover our dinner, which we accepted, and had fast food since we were exhsusted. We also found out after the fact, they were only going to cover $20. Eventually everything was covered thanks to Hanock. Hanock also helped cover the rental company's late fee. Overall, I'm grateful to have a wonderful new car, and a service representative, Hanocm, that answered all of my questions and put me at ease. Once the new system they're using is up and running, hopefully my 7 hour experience will be an outlier. More

Best Car Shopping Experience Ever! Having recently accompanied a few relatives on their car shopping adventures I was hesitant on what my own experience would be like, however Shortline Having recently accompanied a few relatives on their car shopping adventures I was hesitant on what my own experience would be like, however Shortline/(Schomp) Hyundai reassured me not all dealerships are the same. When I inquired about a vehicle Hanock promptly replied with a video of the car and scheduled an appointment with me. The day of the appointment I arrived quite early yet Hanock was ready to assist me shortly after my arrival, during my short waiting period all staff members checked in with me to ensure I didn't need anything. During our test Drive Hanock showed us some fun features in the car, and asked what wishes we had for our vehicle, as well as what we felt financially comfortable with. Once we had decided on a car we got to work with Yoseph on our trade in. We came along for his test drive which was educational for us on their trade in process and we got to know a little bit about each other. We definitely got a very fair deal for our vehicle! Once we were wrapping things up on our financing we were shown great options to ensure we had additional coverage on our vehicle which we were able to customize to our budget and preferences. Ken finalized our loan paperwork and was able to get us out the door in a good amount of time with all our questions answered. The whole process was very smooth, informative and effective. I would highly recommend this dealership to anyone, especially those who want honesty and fairness! More

Customer Service Experience I worked with Hanock over the weekend while looking for a new vehicle. He worked really hard to ensure my needs were met and listened to all concerns I worked with Hanock over the weekend while looking for a new vehicle. He worked really hard to ensure my needs were met and listened to all concerns and found me a vehicle that suited what I was looking for. He’s friendly and professional and I would recommend him for any car buying needs. More

I bought a new car! I went in to meet with MATT given the excellent reviews I had read. He was very helpful and knowledgeable on which model would fit my needs. I was n I went in to meet with MATT given the excellent reviews I had read. He was very helpful and knowledgeable on which model would fit my needs. I was nervous because I have had my old Tucson for 11 years but it was time for a new one! More

Good Experience We have been buying used cars for over 50 years. Our recent experience with Shortline Hyundai was one of our best in many years. Matt Sims did an ex We have been buying used cars for over 50 years. Our recent experience with Shortline Hyundai was one of our best in many years. Matt Sims did an excellent job in meeting our needs and taking us through the process. He was very enjoyable to work with as were the rest of the folks we came in contact with. More

Customer service - #1 Wanted to check out the Kona and really liked the looks and the features. Matt was super helpful and took the time to answer my questions. He unders Wanted to check out the Kona and really liked the looks and the features. Matt was super helpful and took the time to answer my questions. He understands customer service. I'll be back! More

Excellent Customer Service Experience! I came in looking to trade my old car in for an Elantra GT as my lifestyle needs have changed for a small fun commuter hatchback. I worked with Matt S I came in looking to trade my old car in for an Elantra GT as my lifestyle needs have changed for a small fun commuter hatchback. I worked with Matt Slavin whom was knowledgeable on all the features and functions of the car. As I generally find the car shopping experience daunting, Matt’s professionalism put me at ease with his honesty and transparency, making the experience enjoyable. There was no pressure, no hassle as I left the dealership satisfied with a great experience. I highly recommend Matt for all your car sales needs. More

great experience! thanks to Matt it was a great and seamless experience. he was friendly, helpful and knowledgeable without the pressure or stress. could not be happier thanks to Matt it was a great and seamless experience. he was friendly, helpful and knowledgeable without the pressure or stress. could not be happier with the outcome! More