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Schomp Hyundai
Aurora, CO
1,429 Reviews
Schomp Hyundai is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,429 reviews
November 13, 2017
Hyundai Elantra We have used shoreline hyundai to purchase our hyundais. This is our 4th hyundai. We dealt with Laurie and Atilla for our latest purchase. As long We have used shoreline hyundai to purchase our hyundais. This is our 4th hyundai. We dealt with Laurie and Atilla for our latest purchase. As long as we keep getting professional, personable care, we will be buying our next car there also! More
by Laura rome
November 11, 2017
Great experience Yusuf took time to understand exactly what I was looking for, and he did a great job connecting me with an SUV that met all of our needs. Yusuf took time to understand exactly what I was looking for, and he did a great job connecting me with an SUV that met all of our needs. More
by hawkeyes0
Verified CustomerEmployees Worked With
Yusef Mustafa
November 10, 2017
Shortline Genesis I sought out Shortline because they had the Genesis I wanted. Atilla handled the purchase to my satisfaction. I will use a different dealer for mainte I sought out Shortline because they had the Genesis I wanted. Atilla handled the purchase to my satisfaction. I will use a different dealer for maintenance only because of distance and strong satisfaction with 8 years of prior Hyundai/ Genesis service. More
by Larry Schaap
Employees Worked With
November 09, 2017
Sales experience Everything was straight forward. Had to haggle a little over the price of my trade but ultimately believe I made a fair deal. Staff was friendly and a Everything was straight forward. Had to haggle a little over the price of my trade but ultimately believe I made a fair deal. Staff was friendly and accommodating. More
by peterdonlon
Employees Worked With
Anthony Willams, Yoseph Albouri, Yusef Mustafa
November 08, 2017
Excellent service Sales was awesome. I knew what I wanted, just looked at diffrent features. Getting to finance too a little long. Other then that great experience. Sales was awesome. I knew what I wanted, just looked at diffrent features. Getting to finance too a little long. Other then that great experience. More
by red_legend269
Employees Worked With
Yusef Mustafa
November 05, 2017
Tucson As previously stated I have bought my last three cars from shortline. Stills is always very helpful and kind. I am very happy with the service I get a As previously stated I have bought my last three cars from shortline. Stills is always very helpful and kind. I am very happy with the service I get at shortline with purchase and service More
by kim-camacho
Employees Worked With
November 04, 2017
America's Best Warranty, I think not The right front tire was completely flat on my brand new 2017 Santa Fe Limited Ultimate (purchased Labor Day, 2017). I filled it up and got it drivabl The right front tire was completely flat on my brand new 2017 Santa Fe Limited Ultimate (purchased Labor Day, 2017). I filled it up and got it drivable. I am a Blue Link subscriber, so I contacted Blue Link about the issue, and I was rudely told by the Blue Link employee that Blue Link cannot help me with this and suggested I call a Hyundai dealership. I called Shortline Hyundai, Aurora, CO service department. Was told they could not help me since they do not carry tires in their service department and that it would be better for me to call a tire shop, recommended Discount Tire. Took to Discount, they were great, and replaced the valve stem, which they said had a "fold" in it and said it was installed incorrectly, thus a manufacturer warranty item. I paid $90 for this service. 2 Days later I contacted Hyundai support for reimbursement and spoke with "Eric," who at first told me there was nothing he could do and that I'd need to contact the tire manufacturer on my own. He did not offer to help me find this information, nor volunteered to contact them for me. I pushed back saying I was, "disappointed," at the level of service I was getting, to which he explained in a very passive aggressive manner the steps I'd need to take since the tires were not really Hyundai's problem. He clearly stated this was the tire manufacturer's problem. And he placed the burden of work for me to figure out who to call. I became very upset and responded by demanding the work be done for me, the customer, as Hyundai has "America's Best Warranty." Only after getting "ugly" with him, did Eric then ask me for the Discount tire location's phone number and only then he volunteered to call Discount to find out what kind of tires I had. Once he found out the tire brand, he did call me back as he said he would but then only suggested I contact the tire manufacturer to get satisfaction. To add insult to injury, the Tire Mfr. was closed on the weekend. So now I have to contact them during work hours as a further inconvenience. America's Best Warranty, I think not. ~Disgruntled customer. More
by TOA
Employees Worked With
Cliff Hergemueller
November 03, 2017
Great experience Please see previous page for my review. I love my new Tucson Limited. It was great working with Candice and Yusef Mustafa. Both of them were very help Please see previous page for my review. I love my new Tucson Limited. It was great working with Candice and Yusef Mustafa. Both of them were very helpful, knowledgeable, friendly and courteus. I will definitely be back for another Hyundai for my wife. I left feeling that I got a great price and that I was in good hands More
by boraaf
Employees Worked With
Finance manager, Yusef Mustafa, Candy Bell-Westbrooks
November 02, 2017
Customer service Best experience ever I went in looking for a car and Attila recognizes me from the last time I bought a car that's why I went back with him. He gave m Best experience ever I went in looking for a car and Attila recognizes me from the last time I bought a car that's why I went back with him. He gave me a lot good deals and advise More
by irenequezada2580
Employees Worked With
November 02, 2017
Lorrie is horrible. Lorrie was extremely condescending and treated us as second rate customers since she apparently already had plans to pick another customer up later th Lorrie was extremely condescending and treated us as second rate customers since she apparently already had plans to pick another customer up later that day. We ended up waiting 2 hours after we signed the papers for our car just to be detailed. Nothing was done about us waiting because our saleswomen was not there. If it were not for Tony coming out to try and expedite the process we would have waited for another hour. When lorrie finally did return she was still dealing with this customer and was rushed when delivering our vehicle and explaining details. I have worked in the customer service industry for the past 6 years and was honestly surprised at how horrible the service was. Not someone I would want representing my brands name. More
by stewarthopper21192
Employees Worked With
Lorrie Morgan
