Schomp Subaru

Although Wilmis was in training when we bought our 2025 Forester, we found him to be extremely friendly and customer oriented. He went out of his way to provide exceptional customer service. Forester, we found him to be extremely friendly and customer oriented. He went out of his way to provide exceptional customer service. More

It was an absolute pleasure working with Juan during the warranty service on my Subaru. He was clear, helpful, and courteous throughout the entire process—and even went above and beyond to help resolve a pa warranty service on my Subaru. He was clear, helpful, and courteous throughout the entire process—and even went above and beyond to help resolve a particularly tricky issue. I’m completely satisfied with his work and can’t recommend him and the entire Schomp Subaru service team enough. Thanks for always being amazing! I’ll definitely be back—a loyal customer for life! More

I purchased a Forester in 2019. There were numerous problems with customer service during that encounter. The vehicle was a custom order and I paid cash. In short, the vehicle was n There were numerous problems with customer service during that encounter. The vehicle was a custom order and I paid cash. In short, the vehicle was not ready and I was charged incorrect sales tax. I had driven 100 miles to pick it up. It took 6 hours to correct these things. I was promised restitution for the inconvenience but management fell through and ignored me. Just recently, I was given the attention this matter deserved. The general manager went out of his way to apologize and admit the errors should not have happened. He made sure that the past, unfulfilled promise was met. Thank you. I appreciate the integrity to make things right. I think Schomp is working hard to improve CS from 2019.. ps: my Forester is still running strong, I'm pretty hard on vehicles. I frequently drive county roads in the mountains. The salesperson I worked with is no longer there. Again, thanks!! More

Danielle was wonderful to work with! ! I would recommend her to anyone who is looking for a no pressure and honest purchasing experience for their next Subaru. Danielle is the go to gal! ! I would recommend her to anyone who is looking for a no pressure and honest purchasing experience for their next Subaru. Danielle is the go to gal! Thank you for all your help More

Deejay helped me find exactly what I was looking for. She was amazing and I couldn't say enough good things about the experience and working with her. All in all she made the whole process easy and enjoy She was amazing and I couldn't say enough good things about the experience and working with her. All in all she made the whole process easy and enjoyable. More

Worked with Suman to get a new car after mine was totaled. He was very helpful when I came in looking for specific stock numbers. totaled. He was very helpful when I came in looking for specific stock numbers. More

My husband and I really dreaded the idea of shopping for a new car in this economic environment. I've been without a car for over a week so initially I was a little salty and removed but with humor Stephani a new car in this economic environment. I've been without a car for over a week so initially I was a little salty and removed but with humor Stephanie Locricchio softened my attitude. She patiently explained the Schomp Subaru leasing programs. Because We are on a fixed income and Stephanie empathized with our initial distress of the situation and helped us understand that there is no greater wealth than peace of mind. Stephanie got us in an affordable leasing package. With big smiles we drove off in a beautiful car. But wait, we only drove off in confidence because of Frederico Carrera's crash course on vehicle operation. We slept like babies knowing that we can now drive a sound, safe, reliable vehicle backed with protection plans. Summer is around the corner and we can't wait to get our ride on the road! More

Outstanding clarity and transparency along with fine education on the product. Ela was kind and professional and the entire team went the extra mile. education on the product. Ela was kind and professional and the entire team went the extra mile. More

Deeply kind, patient, and professional. Thoughtful and took the time to make sure all our needs were met. Highly recommend. Thoughtful and took the time to make sure all our needs were met. Highly recommend. More

Stephane was in constant contact with me letting me know what was available, a true help with the car purchase process. what was available, a true help with the car purchase process. More