At least in my experience, Schumacher of Clifton did the things that make consumers uncomfortable with Car Dealers, note that this review is based on electronic messaging experience, maybe face to face is different.
I was interested in a vehicle advertised both in the Chevrolet Corporate web site and the Schumacher Chevrolet web site, listed with a specific inventory number and VIN number.
After electronically inquiring and making an offer for it, a very friendly customer service rep responded like if I was looking for any new car in general, when pushing the issue on that specific unit, she then told me that that it was no longer available but if I would be interested in a different one (Bait and switch anyone?). She obviously mentioned that they were working in keeping the web site up to date, but as of this review, that "no longer available" unit is still there.
Anyway, I then provided all the details of a car I was looking for and what I was willing to pay for it, also mentioned that if my offer was poor, they could just quote their best price and I would take it or we both could move on.
The Schumacher Customer Rep just kept sending me messages with questions as to how I was planning on paying, if I had a trade in or if I was a veteran and all the regular useless things they check for special rebates or incentives.
In the end, after several messages back and forth I just got a message with the advertised price of a similar truck, which anyone can easily get from any car related website.
It is obvious that this dealer only wants to get you physically into the dealership and are not very proactive in dealing with serious buyers through the internet.