Schumacher Chevrolet of Clifton

Best experience!! I am so glad my father recommended me coming here..because of Jose and Joe, they made it possible for me to get exactly what I wanted and more. They made sure they stayed within my monthl coming here..because of Jose and Joe, they made it possible for me to get exactly what I wanted and more. They made sure they stayed within my monthly payments I was asking for, an AWD vehicle, car worth the gas mileage, made sure it had a connection for my iPod :), and more! They even made sure I got my OnStar and Bluetooth service going with their help! They did the best to make sure I left happy and all smiles...Definitely happy I stopped here and left with my new 2012 AWD Chevy Equinox!!! Loving all the features of the LS and the guys are always available, even if I have the silliest questions about my new car...Best Customer and Car Sales Service out there! My mother will definitely be in there soon to purchase her new Chevy! ;) Thank you guys!! More

It was 19 weeks ago that my wife and I travelled from our Massachusetts home to New Jersey to pick up our 2011 chevrolet Volt. I had dealt with Mark Crosby long distance from home and he was as helpful in pe Massachusetts home to New Jersey to pick up our 2011 chevrolet Volt. I had dealt with Mark Crosby long distance from home and he was as helpful in person as he had been when on the phone. The car is great, we are averaging 127 MPG (and that is climbing), everyone at Crane was terriffic, and the dealership did everything that was promised and more, all with a smile! More

The employees at Crane Chevrolet can be described as HONEST and FRIENDLY. It was a no haggling experience that made buying a car pleasant. They had my car on the lot waiting to go. I got more than I had HONEST and FRIENDLY. It was a no haggling experience that made buying a car pleasant. They had my car on the lot waiting to go. I got more than I had planned to at a better price. Shop around, as I did, and you'll see the difference in the buying process along with the best price. Thanks to all the guys "friends" at Crane. My next car will again be from Crane. More

Had a great experience getting a car from Crane chevrolet. The staff work with me in getting the car I wanted. It was the best time I have had in buying a car. That is why I gave the rating i did f chevrolet. The staff work with me in getting the car I wanted. It was the best time I have had in buying a car. That is why I gave the rating i did for Crane Chevrolet. More

I had to turn in my 2008 GMC Envoy Leased car. I went on line to find out where to return the car and also was very interested in purchasing a new Chevrolet Equinox. Less than 10 minutes after I sent the e- line to find out where to return the car and also was very interested in purchasing a new Chevrolet Equinox. Less than 10 minutes after I sent the e-mail, Crane Chevrolet - Mark Crosby called me. I set up an appointment for Tuesday - went in with my GMC Envoy - Mark Crosby, the Sales Manager, The Service Manager and the Business Manager took time to explain everything about the Lease Return and then I test drove 4 or 5 Chevrolet cars, including the Equinox. Mark kept in touch with me via e-mail and telephone and this Saturday, June 18th, I not only turned in my 2008 GMC Envoy but drove off in my new Equinox. The Sales and Service Team went over everything about my new Equinox. The business manager reviewed all my options for additional warranties that was available. Mark Crosby spent an additional 2 hours showing me all the mechanical and electronic devises in the car and how to operate them. Being a 62 year old woman, I was very nervous - but The Crane Chevrolet staff of Clifton, New Jersey walked me through the process step by step. It was probably the best experience I have had with purchasing this car. I felt like I was purchasing a Mercedes Benz - that is how wonderful, helpful and knowledgeable the Staff at Crane Chevrolet was. Just to make sure, I asked my brother to come with me to get the car and I must say he was very happy. He called me Saturday night to tell me how impressed he was with the entire Staff a Crane Chevrolet - he said they were even better than the BMW dealership he purchased his car and his wife's car from - and he is very hard to satisfy. Thank you Crane Chevrolet for making this a wonderful buying experience. Sincerely, Susan J. Arlington-Cofone More

I leased a 2011 Chevy Volt back in April 2011 and just hit the 2000 mile mark using only 3.2 gallons of gas! I commute 16 miles each way to work and so far I’ve been averaging about 43 miles on a full el hit the 2000 mile mark using only 3.2 gallons of gas! I commute 16 miles each way to work and so far I’ve been averaging about 43 miles on a full electric charge. The 3.2 miles I did run on gas, averaged about 42 mile per gallon. So far the vehicle has more than surpassed my expectations. The folks at Crane Chevrolet have also surpassed my expectations in a dealership. From the initial test drive to day of delivery, they truly give you V.I.P. service from the sales personnel to the service department. I’ve purchased over 20 different vehicles over the course of approximately 34 years and this one is by far the best sales experience I have ever had while purchasing a car. I had the pleasure of dealing with Mark Crosby and Lou Tripoldi during my visits and they treated me more like a friend than a customer. Mark was extremely knowledgeable in all aspects of the Volt and the best salesperson I have ever dealt with. I will definitely be returning to Crane for my next vehicle confident that I will receive the same outstanding service and treatment! More

I contacted this dealership because I was looking for a specific vehicle. I used to buy from another dealer and was talking to them when the salesperson accidentally mentioned that Crane Chevrolet had the specific vehicle. I used to buy from another dealer and was talking to them when the salesperson accidentally mentioned that Crane Chevrolet had the vehicle I was looking for. So I went on their site and found the internet managers name. He was very friendly and helpful. I explained that I had credit issues and he said stop in and let's see how we can help you. No high pressure pitch at all! When I got there he showed me the truck and several others that were similar and I picked the one I wanted. We went and worked out the price and that I was happy with and then we discussed my credit situation. The other dealer wanted to get my credit info right away to see how much they could make off of me! Mark introduced me to the Business Manager Joe and a short time later I was driving home in my new Colorado a very happy man. When I got home I had a couple of questions so I called Mark the next day. he answerd my questions and suggested I stop back in to go over some more of my questions in person so I could see exactly what he was talking about. He even got the service director Luke out to go over something he wasn't 100% sure about. I like that he went the extra step to make sure I was getting my questions answered correctly. I will recommend them to everyone! More

I recently purchased a 2011 Chevy Silverado Z71 and the dealership lost me after my first service appointment. Not only were they incompetent at following simple instructions, they were lead by a General dealership lost me after my first service appointment. Not only were they incompetent at following simple instructions, they were lead by a General Manager “TOM” that made sure I will not spend another dollar at his dealership, all over a $100 part that his service department made a mistake on. My truck came with a contractor package that the dealer installed only for the bed rail protectors to fall off two weeks later. I had contacted the dealership and informed them about the faulty bed rail protectors, and I was informed that it must have been the wax coating on the vehicle that caused the sticky tape not to stay on. I scheduled an appointment to have the bed rail protectors replaced and informed the service representative “Dennis” to contact me when they were going to work on the truck, in order for me to tell them where to notch the bed rail protectors, around the light bar that had been installed. I waited until 4pm and didn’t receive a call so I drove to the dealership to find two technicians working on my bed rail protectors. One side had been cut so badly that we decided not to use and the other side we cut and placed on while I was there. I was told they would order a new one and reschedule to have it replaced. I stopped by 6(six) days later and found out they had 4 pairs of bed protectors in stock however the general manager “TOM” would not replace them. I do not understand, how I ask for them to contact me before they work on my truck and they fail to call me. The part was ruined and was not used on my vehicle; however the dealership would not replace it. This dealership has seen the last of my money and if you want to be taken for a ride like I did, I would seriously reconsider your dealer options. More

I went to this dealer to test drive a Chevy Camaro to make my mind before purchasing a new car. I also went to test drive Ford Mustang and Dodge Challenger as well, both gave me their cars and I was able make my mind before purchasing a new car. I also went to test drive Ford Mustang and Dodge Challenger as well, both gave me their cars and I was able to test drive. The guy in the Chevy dealer told me that Camaro is a hot car and I cannot test drive it. I could only test drive it in the parking lot, which is funny, that is a muscle car, I couldn't even put it to second gear in the lot. He told me that it is their managers rule that no test drives for Camaro were allowed. I told him that I wanted to speak with their manager, but he told me that he was not there. (I was pretty sure that he was.) I left him my phone number asking to give it his manager to call me, no one called (one month passed.) The sales person I talked with also did not know anything about the card, did not give me any information. He looked he was very tired and did not want to do anything but just sit and wait for the hours to pass. More