I am upset with their charges for my car repairs. I even purchased two of the major parts for my car an ECM and a gasket which I had shipped to them trying to keep costs down. No matter what in the end, I walked away with a whopping $1600.00 charge for repairs on a well kept Saturn. After two months of them having my car there not being worked on, I picked it up when they said it was ready and I couldn’t drive if off the lot because it was clanging and making loud noises. Who gives a car back to a customer being “all repaired” and doesn’t check it to be sure it’s working fine. The service engine light came on too. What a mess! I left it there once again. I stopped payment on the credit card until it was fixed. They said it had a few loose bolts on the heat shield and said they didn’t have an issue with the Service Engine Light and were not going to charge me additional for FOUR BOLTS! After paying $1600.00 was he serious!!! I guess I was seeing a phantom engine light on my dashboard right in fromt of the Service Guy but after I picked it up, the Service Engine Light did not come back on. .
If you bring your vehicle for a diagnosis of the issues, they will charge something around $137. If you take your car elsewhere you do have to pay that fee. If they fix it, they work it into the charges. I decided to trust them to do the repairs and let me know a fair competitive price. In the end they charged $1600 plus what I bought in parts on my own which was $260 additional. Oh and that’s after he said he did me a favor by taking off about $100 off the price. IMAGINE THAT!!!!
After a few days of parking the car home without yet driving it, I had a massive leak of some kind. I drove it right back to Schumacher. Now they said it is the power steering pump that blew and 2 hoses. They told me what they fixed had nothing to do with this occurrence. They now quoted a whopping $800.00 to fix this additional item.
I had my car towed off their lot. I called three well known mechanics locally for price quotes and each of them quoted prices between $300-$350.00. Schumacher wanted $800.00 for the same parts and labor! That’s almost THREE TIMES THE AMOUNT!
WARNING, IF YOU DON’T MIND SPENDING TRIPLE THE PRICE FOR REPAIRS THEN THERE’S NO ISSUES, HOWEVER IF YOU WANT A CUSTOMARY, COMPETITIVE RATE THEN SHUMACKER, CLIFTON IS NOT YOUR PLACE FOR REPAIRS.