Schumacher Chrysler Dodge Jeep Ram of Delray

I have been so blessed by the amazing team at Schumacher, especially General Manager Ariel and Art, who went above and beyond to help me find a car that was right for me! ❤️ Their kindness, patience, and ded especially General Manager Ariel and Art, who went above and beyond to help me find a car that was right for me! ❤️ Their kindness, patience, and dedication truly meant so much to me. I’m incredibly grateful for their help and for making this experience such a positive one. Thank you, Ariel and Art, for going the extra mile! More

Friendly staff, clean common areas, beautiful showroom and fast service don't know what else I could ask for and fast service don't know what else I could ask for More

Very pleased with my experience at Schumacher. I was coming down to Palm Beach to visit family and they had an X5 I was interested in. I called and let them know I was coming down. Spoke with Art I was coming down to Palm Beach to visit family and they had an X5 I was interested in. I called and let them know I was coming down. Spoke with Art , sales, on the phone. There was someone else interested but he told me he'd hold it until I got there. Car was in great condition. Art was very professional and personable. After a decent bit of negotiations, we came to a good deal. I'm very happy with my purchase. Alex in finance helped with the loan. Ran into some issues with the down payment because my bank was closed, but Alex was patient and stuck it out with me while I figured out how to get around the card transaction limits. More

I can’t say enough kudos to Art,He is a true professional in every sense of the word. We live in Vero Beach and came down to buy a car from art because our last experience was also enjoyable with him three y in every sense of the word. We live in Vero Beach and came down to buy a car from art because our last experience was also enjoyable with him three years ago we will be back again.the 2023 Genesis that we bought is a pleasure to drive.. More

The staff were extremely helpful in seeing that the time of repair was quickly executed so my wait time was minimal!!🇺🇸🇺🇸🇺🇸 of repair was quickly executed so my wait time was minimal!!🇺🇸🇺🇸🇺🇸 More

Went in for a recall. Made an appointment, went in, situation handled. Smooth, easy experience. Like always. Made an appointment, went in, situation handled. Smooth, easy experience. Like always. More

My car was having issues, I took it to different places and kept dishing out money here and there. No one could get to the root of the problem. I finally took it to Schumacher, my service advisor was Kevin and kept dishing out money here and there. No one could get to the root of the problem. I finally took it to Schumacher, my service advisor was Kevin. His customer service was extremely exceptional, they figured out the issue with my car and I’m back on the road. More

Had exactly what I wanted, was able to negotiate a great deal with no high-pressure sales tactics so many other dealerships are guilty of - no constant back-and-forth, just clear and honest communication - deal with no high-pressure sales tactics so many other dealerships are guilty of - no constant back-and-forth, just clear and honest communication - MUCH appreciated! Robyn, Sony and Andrew (finance) were all great, would gladly do business again 😀 More

Very supportive in accommodating the service slot, most particularly indebted to John Highland. Furthermore, John kept me very well advised of the service progress along the way. On a separate matter, particularly indebted to John Highland. Furthermore, John kept me very well advised of the service progress along the way. On a separate matter, Accessories manager Chris Brothers was superb in geting a not in dealer stock EV charging accessory within a day! More

The worst car buying experience ever, they must be paying people to write good reviews because this place is terrible. This dealership is 100 miles from my house, i only found it because of this site {dealer people to write good reviews because this place is terrible. This dealership is 100 miles from my house, i only found it because of this site {dealerrater}, it's 2 to 3 hours for me to get there depending on traffic. ( there isn't enough space on this review to write all the crap we endured with this dealership so i will summarize it) when we got there ( my wife and daughter) there was some drama going on, they rushed us to a corner and said Sean would be with us soon. Well it turns out Sean and another car salesman were fighting over this jeep, the other sales person was so desperate to sell the car he hid the jeep and held the keys as his customer had left but said they might be back. So in a all glass corner office 2 managers and 2 sales people started yelling and slamming hands on desk and throwing people out of the office, yelling about firing people. My daughter was scared, my wife and I had no idea what to do, i never seen this in a professional environment. while we were there the other salesman kept walking around very angry, making a scene, He kept yelling at Sean about the jeep, slamming doors and being a huge jerk. I couldn't believe some higher up manager or supervisor didn't send him home. It was a very uncomfortable situation to be in, we already invested time, money and energy being there so we really did not want to leave. We should have left because things didn't get better. They then tried to reneg on our trade by offering less than half of what the said they would do, they held our old jeep hostage and demanded we finance with them ( we were pre approved through our credit union.) they kept us waiting until our bank closed to try to force us to finance with them for a higher int rate then my credit union, When we went to walk out for the 3rd time they said if we leave a deposit with a debit card we could take the new jeep home and come back when our credit union was open, I asked how long does the deposit take to go back into the bank , they said 2-3 days. When we came back to finalize the deal, they lost our old jeep and license plate,(turns out they sent it off property and didn't remove our plate. I asked about my deposit being returned and they said they started the process already. 2 days later I called and asked again about my deposit and they informed me they would be mailing a check and it could take 2 weeks. This place is a disgrace , why do they have to lie they told me they would put it back on my card, never said anything about a check, and when i asked them he said nope, we send deposit back by check. I said well cut me check and i will come pick it up, i got bills to pay. 5 days later the check was ready. I am pretty sure this dealership is going out of business, they don't have money, they don't have customers the 3 times i was there nobody was in the dealership, the service dept was busy though. I am not some one who likes to write bad reviews but i had to on this place. If i can help just one person not to have to go though this terrible experience , i will feel like i did some good in the world. More