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Schumacher Chrysler Dodge Jeep Ram of Delray

Delray Beach, FL

Overview
Employees
Reviews
Vehicles
4.8
1,147 Reviews
At Schumacher Chrysler Dodge Jeep Ram, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Jeep Cherokee, Jeep Renegade, Dodge Charger, Chrysler 200 and RAM 1500 models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. Schumacher Chrysler Dodge Jeep Ram offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Chrysler, Dodge, Jeep and RAM lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Chrysler, Dodge, Jeep and RAM parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Schumacher Chrysler Dodge Jeep Ram can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 2102 S Federal Hwy Delray Beach, Florida. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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2102 S Federal Hwy

Delray Beach, FL

33483

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Showing 1,147 reviews

April 01, 2025

Art was fantastic to deal with. Would strongly recommend family and friends to go with your dealership, hopefully all your reps are 1/2 as good as he was. There were a few bumps in More

by tsbove1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudolph Trippedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Mushnitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

April 01, 2025

Horrible. Find another solution. Sold me a car that, after four years, the service department has not been able to solve two problems with. One is dangerous More

by Dgoodman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service staff
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Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Your concerns are noted, and we sincerely apologize for falling short of your expectations. We take our customers' satisfaction and feedback very seriously.

Apr 03, 2025 -

Dgoodman1 responded

But what are you going to do about it? I like your people, but believe your system fails them and the customer. When I dropped the car off at 9a, they did an initial diagnostic and confirmed what I had predicted - I needed a new battery. I was told by the older gentleman who is in the department that they would have it done by end of day. When the day ended, I had heard nothing, so I tried a variety of ways to contact someone (phone and four text numbers), as I did not know how to plan my second day without a car. No response. At 11:06a on the second day, I received a text recommending battery replacement. In effect, it took you 26 hours to re-state what we agreed to when I drove up. Then, no communication until end of day. I collected the car around 6p on the second day, 33 hours later, to replace a battery. My complaint is not about the time it took. My complaint is over the silence. Your service department is probably fine for people who are retired and do not need to plan their schedules. Had I been given an idea of how long it was going to take I could have made a decision - get a rental car or (once I learned that you would not accept either of the two warranties you sold me to cover the cost) take it to a less expensive service center. But you did not provide me that information. Next, you sent me texts from four different numbers. But only one of them was active and tied to my service advisor. So, you lead people to believe they have a way to communicate, when in fact, they do not. Next, have you ever called in to your general number and asked for the service department? Give it a try. You will find that roughly 2 out of 3 of your calls get dropped and the one that is sent to service goes to a number that rings and rings and rings. The only way I could get any communication was to reach out to Sales and have them walk over. We did not get any useful information (ie, no information on progress or expected completion), but we got a person. So, back to the question - What are you going to do about it?

March 28, 2025

Awsome service. Cindy was really helpful and every question that I have she knew the answers. More

by Sergiofalvarez88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

March 26, 2025

The service was fantastic, and our agent was very professional, he let us know all the time the progress. More

by mirita28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Torres
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Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could have a positive impact and made it a good experience for you.

March 25, 2025

Carmelo and the team at Schumacher were nothing short of incredible. Carmelo and his staff truly care about each and every one of their clients and create customers for life. During a very bad time in my li More

by Luisr1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelo Nieves
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Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Carmelo was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

March 25, 2025

Art made the car shopping experience very comfortable and easy from the test drive, to the purchase. I will definitely be referring him. More

by eadjodha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Mushnitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to offer your 5-star review! We enjoy selling quality products from many of the top Manufacturers. Enjoy your new vehicle. Please let us know if you should require anything additional, we are here to assist you.

March 24, 2025

Had a great experience. Art is the very best dealer. Will recommend to my family and friends! More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Mushnitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Art was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

March 24, 2025

I would recommend this dealership, especially Art, to anyone I know looking to purchase a vehicle. There was no pressure and Art patiently showed me the available vehicles to match my interest and price More

by SNOWQUEEN76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Art Mushnitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Art was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

March 19, 2025

I had a great experience. They shuttled me home and back when my Jeep was finished More

by ewbornhop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudolph Trippedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

March 17, 2025

Best service ever! No hassle in and out with not problems. I have never worked with a dealer like this! More

by x2juli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelo in service and Briana in loaner dept
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Mar 21, 2025 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

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