Schumacher Chrysler Dodge Jeep Ram of Delray

Cannot be any happier with my service experience at Schumacher Jeep. My service rep Mike was great - knowledgeable and professional! Even my scheduling contact with Niaja was easy. Schumacher Jeep. My service rep Mike was great - knowledgeable and professional! Even my scheduling contact with Niaja was easy. More

Excellent customer service, I was kept up to date with progress, I bought the truck from them and would not hesitate to buy another vehicle from this dealer progress, I bought the truck from them and would not hesitate to buy another vehicle from this dealer More

Avoid This Dealership at All Costs If I could give zero stars, I would. I purchased a brand-new $100,000 Dodge Durango Hellcat and with only 2,000 miles on it, it’s already leaking oil. I have brought zero stars, I would. I purchased a brand-new $100,000 Dodge Durango Hellcat and with only 2,000 miles on it, it’s already leaking oil. I have brought it back to Shumacher CDJR of Delray Beach three separate times, and they have still not fixed the problem. To make matters worse, during one of these visits they dented my hood and scratched my rear diffuser—on a brand-new six-figure vehicle! This dealership clearly has no respect for their customers, their time, or their vehicles. Buying a car here is a huge mistake, and trusting them with service is even worse. Do yourself a favor and stay far away from this dealership. More

Carmela was great he was very knowledgeable and kept me in the loop every part of my service. I’m glad he was my service advisor in the loop every part of my service. I’m glad he was my service advisor More

Dan and the service department went above and beyond with my last service appointment. I would not hesitate bringing my vehicle back for all service needs. my last service appointment. I would not hesitate bringing my vehicle back for all service needs. More

Always a pleasure getting service at Schumacher. The staff is very attentive and helpful. Makes the entire visit a pleasure The staff is very attentive and helpful. Makes the entire visit a pleasure More

It is always easy to bring my car in to service, and they are responsive when I arrive. I had already expected that I would need a new tire and most likely would need to wait a few days since this has happen are responsive when I arrive. I had already expected that I would need a new tire and most likely would need to wait a few days since this has happened before. However, Daniel was in communication with me the entire time which was very different than my previous experience. He made it very seamless updating me and making sure I was being accommodated appropriately. He went above and beyond to get two new tires approved when I assumed I’d only get one like the last tire service. He even made sure to clean my car before I picked it up, which was a nice surprise since that didn’t happen in the previous service either. So overall, my experience this time far surpassed the poor service I had a few years ago with a different service employee. Thanks again Daniel More

David was outstanding to work with - truly a great experience! Work was done timely and professionally. Highly recommend Schumacher for service! experience! Work was done timely and professionally. Highly recommend Schumacher for service! More

Our vehicle was repaired a day later. The repair failed is now been two weeks for a single Brac job. The car is now back at the shop and we’re being told it’ll be another week. We offered The repair failed is now been two weeks for a single Brac job. The car is now back at the shop and we’re being told it’ll be another week. We offered to look at purchasing a new vehicle except the sales staff was incompetent and rude. We are now purchasing from another dealer up the road. Meanwhile, the service center is in complete shambles with zero communication More

Horrible. Find another solution. Sold me a car that, after four years, the service department has not been able to solve two problems with. One is dangerous Find another solution. Sold me a car that, after four years, the service department has not been able to solve two problems with. One is dangerous. Besides the lack of solution, they are charging me for fixing things the original problem has caused. Further, their response time when they have your car has been terrible. More