Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Thanks service advisor Tom. A great job done by my service advisor, Tom and also you have a lovely lounge and coffee machine, but mostly very happy with my service advisor and hi A great job done by my service advisor, Tom and also you have a lovely lounge and coffee machine, but mostly very happy with my service advisor and his team in the shop. Fred. More

Just a breeze. Heather is an absolute professional. As always she is very polite, knowledgeable, and quick to respond. Thank you for making this process as easy as Heather is an absolute professional. As always she is very polite, knowledgeable, and quick to respond. Thank you for making this process as easy as possible. More

Excellent customer service! My customer experience here at this location was excellent! I will recommend to my friends and family and will be returning for future services! Tha My customer experience here at this location was excellent! I will recommend to my friends and family and will be returning for future services! Thank you Yovanni! More

Fantastic Charlie Termini was a wonderful guy that help me with my battery, he was friendly, I did not have to wait to long to be attended Schumacher should ha Charlie Termini was a wonderful guy that help me with my battery, he was friendly, I did not have to wait to long to be attended Schumacher should have more people like Charlie T More

Service Service was excellent as well as the advisor Yovonne. He was very courteous and knowledgeable. I was very pleased with everything, including the ambi Service was excellent as well as the advisor Yovonne. He was very courteous and knowledgeable. I was very pleased with everything, including the ambiance in the waiting/reception area. More

Outstanding Service from Yovonne Felix Outstanding service from Yovonne Felix. It is extremely easy to make a service appointment by text, email or phone. He is always professional, welcomi Outstanding service from Yovonne Felix. It is extremely easy to make a service appointment by text, email or phone. He is always professional, welcoming and efficient, and his maintenance suggestions are spot on. I greatly appreciate Yovonne being my service representative More

Very satisfied and happy to recommend! Tom was very helpful as usual and everything was done correctly. He's been working with our vehicle since we bought it and we are very satisfied with Tom was very helpful as usual and everything was done correctly. He's been working with our vehicle since we bought it and we are very satisfied with him. Thanks Tom. More

Good Experience Service experiences have been pleasant and uneventful. Online service reservation appears not to provide a clear confirmation of reservation but name Service experiences have been pleasant and uneventful. Online service reservation appears not to provide a clear confirmation of reservation but name was on the list when I showed up. In and out for an oil change in 90 minutes for a 7:30 AM appointment. More

Unauthorized warranty charge cost $2079 to owner. I thought this dealership was 5 stars. Until a few years after when I went to file a claim for my money back guarantee offered by the Mopar Vehicle Pr I thought this dealership was 5 stars. Until a few years after when I went to file a claim for my money back guarantee offered by the Mopar Vehicle Protection plan and came to find out that in all my years of owning the vehicle and years of meticulously never using the warranty unless a catastrophic event happened I come to find out that for a simple $100 or so dollar service that I paid for my warranty was also charged. This voided my $2079 money back claim. Assuming this was an error I immediately reached out to the dealer, no response. 3 months and multiple emails and voicemails EVEN TO THE GENERAL MANAGER. Nothing, I decided to email for service or a new car. Almost instantly received correspondence. They were/are personally avoiding me and my problem. This to me proves malicious intent. I am beyond amazed that a dealership over a few $100 would allow a customer to lose thousands. Lawyers will soon be involved which I also hate. Hopefully someone gets back to me to right this wrong... I would give 0 stars if I could. interesting all 1 star reviews are flagged as inappropriate. More

Great service! The dealership offers great service and friendly people to take care of any service or issues that you may have. I expect to have a long term relatio The dealership offers great service and friendly people to take care of any service or issues that you may have. I expect to have a long term relationship with this dealership. More