Schumacher Volkswagen Lake Park

Speedy Service Started my day at 7:20 a.m. with a dead battery! Had the car jump started and got it to the dealership - Doreen got me back on the road within an hou Started my day at 7:20 a.m. with a dead battery! Had the car jump started and got it to the dealership - Doreen got me back on the road within an hour! If there is anything negative to say - it would be about VW. This is my second CC and the batteries and tires on both vehicles did not last. I have had my current one for just over 2 years and already replaced those items. Same situation for my first CC ! More

Great Chase Bond was great. I was very un-decisive as to buy or lease. New or used. Very patient with me. Let me decide in my own time. Got a great price an Chase Bond was great. I was very un-decisive as to buy or lease. New or used. Very patient with me. Let me decide in my own time. Got a great price and will definitely go back. More

An enjoyable experience I went to Schumacher to consider buying a new VW Bug. They were easy to work with, true professionals. Did not,pressure me in any way and I left total I went to Schumacher to consider buying a new VW Bug. They were easy to work with, true professionals. Did not,pressure me in any way and I left totally satisfied with the entire transaction and the whole experience. More

Great My salesman Sidney was very friendly. He made the experience very comfortable. He was not pushy and he was very patient. Garry my financial guy was so My salesman Sidney was very friendly. He made the experience very comfortable. He was not pushy and he was very patient. Garry my financial guy was so nice too. Everyone seemed pleasant. More

Always a hassle-free experience My experience at the Schumacher Volkswagen on Northlake Blvd has only been about the service department. I have been there on two occasions and both e My experience at the Schumacher Volkswagen on Northlake Blvd has only been about the service department. I have been there on two occasions and both experiences have been excellent. Cindy, the service personnel that I have delt with both times is a genuine, kind, honest, and extremely helpful. I had been to other mechanics in recent years and I was not happy with their results...that's how I ended up at this particular dealer and I refuse to go anywhere else for any service needs. I highly recommend them for service! More

YEARLY SERVICE WHEN I CALLED TO SEE IF THE AFTERNOON WAS A GOOD TIME TO BRING THE CAR IN FOR SERVICE, THE RESPONSE FROM CINDI WAS "GREAT". I GOT THERE A LITTLE EARL WHEN I CALLED TO SEE IF THE AFTERNOON WAS A GOOD TIME TO BRING THE CAR IN FOR SERVICE, THE RESPONSE FROM CINDI WAS "GREAT". I GOT THERE A LITTLE EARLY AND THEY TOOK IT RIGHT AWAY AND UPON RETURN AT THE ESTIMATED TIME, THE CAR WAS OUT FRONT, WASHED AND READY TO GO. THE DETAILED REPORT WAS EXCELLENT, ALSO. More

Great service! A pleasure to deal with. Jim Rogers our salesperson was an absolute pleasure to work with. So kind and understanding of our time. He made with whole process of buying our ne Jim Rogers our salesperson was an absolute pleasure to work with. So kind and understanding of our time. He made with whole process of buying our new Beetle a real pleasure. We will recommend him and VW of NPB to our friends. More

Our salesperson was excellent. Our experience at the dealership was a good one. We were treated kindly and professionally by all. Islam was a wonderful salesperson and I would not h Our experience at the dealership was a good one. We were treated kindly and professionally by all. Islam was a wonderful salesperson and I would not hesitate to recommend him More

service and dashboard computer problem When I arrived at the dealership I met Patrick Casey. I started explaining the problem I was having with the dashboard and before I could finish Patr When I arrived at the dealership I met Patrick Casey. I started explaining the problem I was having with the dashboard and before I could finish Patrick knew what was going on and explained to me what was going on. He was knowledgable and friendly. He took care of the problem and service in a timely manner. More

Easy in and out service Cindy was very helpful and was able to take care of servicing my car in a timely manner. not only did she take care of service, but also had my car cl Cindy was very helpful and was able to take care of servicing my car in a timely manner. not only did she take care of service, but also had my car cleaned as well. More