Schumacher Volkswagen Lake Park

2nd time bringing car in for service, Dealt with Cindi on both occasions - it was because of her effort and attitiude that we would recommend your dealership. both occasions - it was because of her effort and attitiude that we would recommend your dealership. More

I want to thank vw for the good will gesture in fixing my vw tiquan due to the fuse box that melted. Cindi in service was great in helping me . Thanks to all Tom vw tiquan due to the fuse box that melted. Cindi in service was great in helping me . Thanks to all Tom More

Cindy was GREAT! Helped us on a potential problem which she took care of. Also , provided a loaner car on a Saturday with no reservation Thanks she took care of. Also , provided a loaner car on a Saturday with no reservation Thanks More

The people are friendly and courteous. Car was serviced when promised. I was able to get a loaner car which was very important to me. Very satisfied with my experience. when promised. I was able to get a loaner car which was very important to me. Very satisfied with my experience. More

Wonderful experience at Schumacher We just left very Wonderful experience at Schumacher We just left very frustrated the Dodge dealership across the street. There they were trying to scam us. We w Wonderful experience at Schumacher We just left very frustrated the Dodge dealership across the street. There they were trying to scam us. We went Schumacher VW and could not ask for more. Knowledgeable people, very friendly. They took the time to have us look at all options and all the cars. They provided us the best price, no questions asked. In summary very easy relaxed way of buying your next car More

We found Susan to be very helpful, informative and pleasant. The gentleman in finance was very efficient and found a good financing rate. I would consider the dealership in the future. pleasant. The gentleman in finance was very efficient and found a good financing rate. I would consider the dealership in the future. More

I brought my Volkswagen New Beetle in for an oil change. The work was completed very promptly, and when I got my car, it was just freshly washed. The work was completed very promptly, and when I got my car, it was just freshly washed. More

I had purchased several vehicles in the past and then several years ago when attempting to purchase a used srt 8 Grand Cherokee I had a very bad experience and did revive a personal apology letter from several years ago when attempting to purchase a used srt 8 Grand Cherokee I had a very bad experience and did revive a personal apology letter from Mr Schumacher. I hadn't returned to the dealer until I met the two sales associates that I worked with during this purchase! Niko and Mike are truly exemplary employees and should be commended for there work ethic and dedication to the product and the dealership. In my opinion they are both the epitome of the perfect employee for a sales and people driven business. You should do your best to not only keep but encourage and promote such employees so as to not loose them. It isn't every day an employee can bring a list customer back after such a negative experience as the one I had before. Yours, John Matz More

I had a very positive experience in my first purchase at this dealership. I saw an add for a vehicle I wanted for my son. I made an email inquiry and received a call and email within approximately twenty this dealership. I saw an add for a vehicle I wanted for my son. I made an email inquiry and received a call and email within approximately twenty (20) minutes. I was directed to the Northlake Dealership as it is where the vehicle I wanted to see was located and it is near my home. I was directed to the sales manager and a salesman was assigned to me to drive the car. Taylor was very personable and knowledgeable on the vehicle. I have purchased many vehicles and am rather direct in my approach. He appreciated that and spared me any typical sales rhetoric. We negotiated the deal in a pleasant manner and in a direct fashion. The purchase was completed in a couple of hours. Taylor and Ryan were professional and personable without any sales pressure. The dealership appeared to run very smoothly and efficiently. Ira, in the finance department, was equally efficient and pleasant. My experience with the dealership was very positive and I certainly would consider purchasing another vehicle there when my younger son is ready. More

Susan was able to put me at ease, though initially I was nervous about my purchase. She facilitate my decision making by steering me in the right direction according to my car needs both financially and for nervous about my purchase. She facilitate my decision making by steering me in the right direction according to my car needs both financially and for my career. More