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Schumacher Volkswagen Lake Park - Service Center

Lake Park, FL

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144 Reviews

144 Reviews of Schumacher Volkswagen Lake Park - Service Center

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September 18, 2019

Terrific customer service Always a pleasure to take my CC into the service folks at Schumacher North Lake. Service Manager Jim Lantonio is fantastic. Always available to ass More

by cacblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Liantonio
Sep 18, 2019 -

Schumacher Volkswagen Lake Park responded

Cacblue, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Jim is fantastic! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

September 13, 2019

Che k up On time, thorough, courteous. I got an appointment right away, and the accessories that I ordered arrived the next day. They even installed my sea More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Lubertine
Sep 16, 2019 -

Schumacher Volkswagen Lake Park responded

LJ, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

August 21, 2019

Satisfaction guaranteed Second time having to use the dealership and both times very satisfied with their personnel and work done on my car. They’ve been efficient and caring More

by JoyAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Lubertine
Aug 22, 2019 -

Schumacher Volkswagen Lake Park responded

Joyann, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

August 13, 2019

Great experience. Easy scheduling. Great, friendly service. Prompt service. Car returned clean and trouble free. No complaints I would definitely recommend this dealer More

by Ko555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ferreira
Aug 15, 2019 -

Schumacher Volkswagen Lake Park responded

Ko, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

May 16, 2019

Cyndi C is an excellent VW Service Representative Cyndi is very passionate about her job. I have been dealing with her over 15 years . She is very friendly, I can ask her any questions about m More

by Conovers11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi C V W Service.
May 20, 2019 -

Schumacher Volkswagen Lake Park responded

Thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

April 17, 2019

Spectacular Service Cyndi always takes excellent care of me. Not only is she friendly, but she make sure that I get the repairs I need without trying to talk me into any More

by minna1275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi in service
Apr 19, 2019 -

Schumacher Volkswagen Lake Park responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Cindy in the service department, who is truly an asset to our team. We appreciate your business and look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

March 26, 2019

Excellent first service experience My service advisor, Cyndi, was outstanding, honest and personable. She went above and beyond to address all of my needs and requests. I found my ser More

by thesimonfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi in Service Volkswagon NPB
Mar 26, 2019 -

Schumacher Volkswagen Lake Park responded

Thank you for your positive 5-star review. It is great to hear that Cyndi was so honest and personable while you were in to service your vehicle. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 05, 2019

Always a great experience Ever since we purchased the car, 5 yrs ago, we have taken it to Schumacher Volkswagen Lake Park 3720 Northlake Blvd, for service, we still do bc the More

by May1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson
Jan 07, 2019 -

Schumacher Volkswagen Lake Park responded

Thanks for your great comments. It is so nice to hear that we continue to provide such excellent customer care and service, which keeps your returning to Schumacher in multiple locations! We sincerely value your business and look forward to your next visit. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 03, 2019

Service - 20K I recently visited Volkswagen dealer ( Schumacher) at North Palm Beach, Florida for my Passat’s 20k maintenance. Cyndi, service representative, was v More

by Om Gutti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi
Jan 07, 2019 -

Schumacher Volkswagen Lake Park responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 17, 2018

Customer Service I'm always pleased with how quickly they get me in, sometimes same day if I need it. Plus, the customer service cannot be beat. More

by Sooshicat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
His name is escaping me right now, but the invoic says "tech number 9571", Jim Liantonio
Nov 26, 2018 -

Schumacher Volkswagen Lake Park responded

Thanks for your 5-star review. It is great to hear that your service experiences are always prompt and efficient with excellent customer service! We appreciate your business and look forward to seeing you again. If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

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